Using CT Express limo was like nothing I've ever experienced, and I've used drivers a number of…read moretimes a year for business travel over a long career. When I say it is the worst experience I've ever had, I'm not exaggerating. Most of the positive reviews are fake, astroturfing from friends and family in Stamford, something I should have looked at more closely before booking. I booked them to pick up my son at JFK and bring him to Stamford, CT for a wedding, and for a return trip. I booked on 10/3 for trips on 10/6 and 10/8. The trip from the airport was mostly uneventful, it took a long time but that's the nature of pool travel sometimes, waiting for someone else to get to the car from their flight. The return trip to JFK airport however, was an unmitigated disaster. On 10/04 the departure time of 6:30am on 10/8 at the hotel was confirmed. On Saturday 10/7, the day of the wedding, it was reconfirmed again in the morning and we thought we were all set and enjoyed the wedding. Then, while we were attending a wedding, another unclear email came in late in the day that we did not see, moving the pick up time up about an hour, with no phone or text follow up to confirm although they had our mobile number, just an email we didn't read because we are now already at the event and had already confirmed twice. This was one of a total of fourteen emails for a round trip to JFK, fourteen completely unclear emails! The driver, Cesar, then called once the next morning, at 5:30am, a full hour before the scheduled pick up while my son was in the shower, and then just left without him. The next email, at 7:52am, was a payment receipt from this dishonest business for a ride my son wasn't on. I called, and only received a refund when I told them I would have my credit card refund the charge regardless. The representatives of this company were beyond rude in every interaction, and left me scrambling to get my son a ride to the airport on time. Do not use this outfit under any circumstance, you have been warned.

I would highly recommend CT Express limo! We had a late flight into JFK so needed a 10:30pm pick up…read moreon a Friday night. CT Express made it so easy to book the pick up, communicated with me clearly via email, and on the night of our pickup I had a message waiting for me when we landed with contact info for our driver Marco, just like they had said via email. Marco arrived to the airport before 10:30 and was ready for us when we surprisingly arrived early and exited to passenger pickup just before 10:30. Marco was fantastic, professional and super friendly. The drive was smooth, the pick-up vehicle was beautiful, clean, and Marco even had water for us. We could not have been happier with our experience and will definitely book again in the future!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Cheaper than uber and more reliable. I usually call a half an hour ahead and they are usually…read morethere on time or early to pick me up. I always use cash because I use Stamford Taxi if I'm around town getting a car repaired or needing a ride from the train. But I believe they take credit card for over $20.

Good lord, the service is terrible and expensive. I sometimes need a ride from the Stamford train…read morestation and my last trip the car smelled bad, the driver would only take cash and Never again. And they wonder why Uber and Lyft is taking all their business.

Used them a few times from Greenwich to HPN and to Newark. Always early, great cars, professional…read moredrivers. Highly recommend.

I booked CTNY primarily because they offer car seats, and off the strength of their reviews. I was…read moretraveling with an infant alone following a transatlantic flight. The car they sent me had an *EXPIRED SEAT IMPROPERLY INSTALLED.* The car seat was four years out of date. The driver's point of view on the expiration and improper installation was "not my problem." The dispatchers point of view was "not my problem." Who's problem is it then? Mine apparently, who had to put my infant child's safety at risk to take my prepaid rush hour car over an hour from JFK to Connecticut. A child's safety while in their vehicle should be of upmost importance to a car service. DO NOT BOOK WITH THEM IF YOU ARE TRAVELING WITH SMALL CHILDREN.

I booked a last minute ride with Connecticut Crown Limousine since my original plans fell through…read more They were extremely accommodating and had a driver waiting at my front door within an hour. Thank you for the great service! Definitely going to book them for any future rides!

Great service. Our ride was stress free and driver was on time for both of our trips. Will highly…read morerecommend to my family and friends.