We use Peralta for our Apartment Community needs and they are the absolutely the best with customer service, responsiveness and competitive rates. Thank you so much for our dedication to customer satisfaction!! read more

Service was scheduled by 10am, crew showed up 30 min earlier without announcement, I was very clear being at 10am, ( got night shift), by 10am I was ready and crew was gone already. I called to the office to make people get back and do the job. Person in charge didn't respect the time for that. I got family visiting next day and there's no one available for days after. read more

David from Peralta cleaning came to my apartment to fix the bleach stain which we found in our apartment when we moved in. He not only fixed the bleach stain but also cleaned the whole carpet for us as a complimentary service. I'm super happy with their service. Thank you Peralta cleaning!! read more

I had Peralta clean my carpets that were severely stained with urine and feces. I met with David who was extremely personable and professional. He promptly notified that he would be delayed due to traffic. The carpets looked brand new when he was finished and you could hardly tell there were any pet stains. I had to do a walk through with my landlord within hours and the carpets were hardly wet. I highly recommend Peralta Cleaning for your next carpet cleaning job, you will not be disappointed. Lea A highly satisfied customer read more

This carpet cleaner is not worth my business again. Past carpet cleaners that I have used generally vacuum and pre-treat prior to cleaning my carpet but they were all booked for when I needed it done. So I decided to use this carpet cleaning company because it is what my complex uses when people move out. The service was fairly quick but the carpet cleaner was fairly lazy. I had left my coffee table in the middle of the living room since I didn't have anywhere else to place it, but I figured since its a high coffee table he could just get under it. He didn't even bother. I had to stop him in the middle of cleaning and move it myself so that he could clean under the coffee table. With the way he was cleaning it seemed like he was trying to get in and out as fast as he could. In the end he said just said he was finished and asked for the money, no receipt was given to me, actually he didn't even have a clipboard or anything with him. Once the carpet was dry, it had this funny smelling stench. It smelled like he didn't use any soap and to me smelled like someone was smoking indoors. All I have to say is you get what you pay for, or in this case you get less. read more

I've used Peralta for a few years now. They had a little rough patch for awhile, but have totally turned things around now. They do such a great job, and their carpet techs are so friendly. I believe David was the one who cleaned my place last, and he did a fantastic job. Keep up the good work! read more

STAY AWAY!!! We had an appointment to get our carpets cleaned within THEIR estimated window of 10am-1pm. They were supposed to call to let us know when they were going to show up within that time frame, but 12:30 pm rolls around and no one calls or shows up. We called and left a message, and 5 mins later a woman calls back and stating that their crew was on site looking for our apartment. It is now 2:05pm (hour and a half later) and no one has called or showed up. We've called numerous times since and haven't gotten through to anyone. WASTED an entire day due to their incompetence. WORST customer service and company EVER! They are SO UNPROFESSIONAL. They could've just called and said they weren't going to make it. We cleared our entire apartment, and scheduled furniture deliveries around this cleaning. Thanks for ruining everything!!! UPDATE: The apartment manager contacted the cleaners, who tried to blame us for not showing up. They stated we gave the wrong address and building number.....what a bold-faced LIE! How about you replay the messages we left! Plus, If there was a confusion why didn't you call or pick up (called numerous times). The apartment manager rescheduled the appointment for us today between 10am-12pm. Well.....THEY DIDN'T SHOW UP AGAIN!!! read more

If you are looking for a simple no fuss cost effective steam cleaning and are willing to put away furniture etc yourself ..These guys are good for you. For a 2 bed 900 sqft apt I made an appointment with these guys as my apt community uses them ..so figured must be reliable. Easy to get an appointment. One guy Miguel came out ..no delay. .got straight down to work.. Took care of the areas that were most dirty looking ..The heavy traffic areas.. To be fair my apt carpet was in good condition overall but over 2 years felt icky not having it cleaned so got it done :) Charged me $95 for a 45 min session of cleaning. Payment in cash or check accepted . Viola! All done. read more

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appointment process was smooth. The person who took my call provided me with a date and time (not a specific time, but a broad window for estimated time..kind of like how Comcast schedules their appointments). The carpet cleaner came midpoint given the estimated time window. Service was fast and thorough. Black stains on the carpet were removed. I used a different carpet cleaner over a year ago and they stated they could not remove the stains. Peralta removed the stains without me having to point it out to them and asking them to focus on those areas. Also, I am not sure how their machinery is different from other cleaners, but my carpet dried up much faster when Peralta was finished. I am a satisfied customer and will be sure to use them again when the carpet needs to be cleaned. read more

I have used Peralta Cleaning for seven years and found them to be a great carpet cleaning company. I'm in the property management industry and have used other companies who don't come close to the professional work Peralta does. Their Carpet Tech's go through training where they are taught to fix almost anything to do with carpet, They can spot dye, patch, remove ink and gum, stretch and seam and even dye the entire carpet although we don't dye carpets at my properties. They have a pet damage program that is second to none. They use the proper tools to locate the urine, give you an estimate and are great at removing it. When they are finished with our apartments the technician always offers me the opportunity to walk their work and rarely is there an issue. Thanks to Doug, Erica and Wendy for keeping their high professional standard in this industry. Tony King read more

I work for a property management company been using this company since I started the last two years nothing but fantastic people and work ethic read more

Wanted to share my carpet cleaning experience with "Peralta Clean" They cleaned my carpet great but left it soaking wet for 2 days, now it smells. They finally came back to re-clean 3 hours late for their appointment, The second Cleaning was perfect.dried that night ,no smells. They were late (by 2-3 HOURS) BOTH times. Dont know if I would call them back after this. read more

Folks from Peralta cleaning cold called me and were very upset that we were not interested in their services since we don't have carpets. Have not experienced anything like this before. read more

I've used Peralta cleaning several times with no issue. However, things have changed. I called a couple of weeks ago to make the appointment to have my carpets cleaned. The person who answered the phone was getting my information and asked if I was "just" a home owner as opposed to being someone on a commercial site. I told her, yes, I was "just" a home owner. She could not get my address right to save her life and I had to repeat it 4 times. That should have been my first clue this was not going to go well. I call the morning of my appointment to see when I could expect someone and the same woman tells me the earliest someone can come out is 11:30 am. At 2:00 pm, someone shows up and the first thing out of his mouth is "I don't speak English". There is no paperwork to guide him...nothing...I say okay, goodbye and call the office again. The same person says they don't have anyone who speaks English, but he knows what to do? I don't blame the person who showed up. I blame the person who sent him without any guidance. Luckily I am relocating. I would never use them again. read more

I called Peralta Cleaning based on a recommendation from a friend. I had seen their vans before but thought they only did commercial jobs. My wife and I live in a small apartment so it gets a lot of foot traffic, and it was starting to look pretty bad. I didn't have high expectations about the carpet because we have lived here for 2 years and the carpet is old, but I was just hoping to get it to look a little better. The office associate Erica got me scheduled within 2 days of my call; I expected weeks! They really did a fantastic job. All of the stains came out and the old carpet actually feels fluffy and new again after they "raked" it. It took a little while for it to dry, but I was told that was normal. I had ChemDry do my previous house and to be honest the carpet came out better with Peralta and the old apartment carpet. Ahh... fluffy clean carpet! read more

HOW DARE YOU, WENDY, who works in the office treat my 70 year old physically disabled mother the way you did. Over the phone and in person. You hang up on her, you yelled at her and accused her of wanting a free job. She drove over with her caretaker to pay cash for the one carpet your guys cleaned and to obtain a receipt because they didn't carry anything with them to give a receipt. She had the right to ask for a receipt no matter how she paid. What kind of business is this? Shady? Worried about the service you provide? UNPROFESSIONAL is what YOU displayed. You refused to give her the name of the owner or manager. Why? If she planned on not paying she wouldn't have drove there to pay now would she? Good thing I was not with her today. I won't expect anyone to respond with any professionalism or for this comment to stay posted. You probably don't even read the reviews. I would expect an apology but that's asking a bit much isn't it? read more

I have never seen anyone clean carpets so fast it took him a total of 15 minutes. It looked like he was in a rush to get done. After he finished he said done, I said really? already? he said, this was longer than usual. I am shocked. I have used other cleaners and no one has ever taken only 15 minutes to do my apartment. The living room is a high traffic area and it looks like the stains are still there. I see areas in the hallway which are not even wet. I chose their service because our complex has a contract with them. But I am not a happy customer. read more

Worst customer service ever. I had booked my appointment on Monday morning hours. I am calling them at 11, Windy says they will be at 12. then at 1pm as the person does not show up, I am calling back. Now I hear 3 to 3:30pm. At 3pm she says their Van is not working. So she cant confirm whether they can make it at 3:30. Wasted the whole day. I would never recommend Peralta Cleaning to anyone. read more

No call, no show last week. Rescheduled for the following week. No call, no show. Off to find some actual professionals.

Best carpet cleaning company I have ever used! I have two small children and a dog so you can just imagine how nasty my carpets get. I always call Peralta to clean my carpets and they do an exceptional job!! I have been using them for about 9years. I definitely recommend there fast and professional service. read more

It was as if there was absolutely no cleaning done. we just had a session of vaccum ing done by them. Poor job.

I called Peralta Cleaning based on a recommendation from my Landlord. I've lived in my apartment for two years and my carpet was really starting to look dingy / dirty. When I called last Thursday I was fully expecting them to tell me it would be weeks before they could get me in but the gal that I spoke too (sorry - don't know her name) said they had something available for today at 130pm - so I booked the appointment. Not only did they do a fantastic job (stains are gone, carpet looks just as good as the day I moved in, no funny smells, etc.) but everyone was super friendly, professional, and helpful. I loved the fact that they called me 1/2 an hour before my appointment to make sure I would be home and let me know the technician was on his way. I would have given Peralta 5 stars but I really had nothing to compare their services too. I will say that I highly recommend them and will definitely use them again. read more

I have been an apartment manager for 5 years however, I have never seen a carpet as trashed as the one that was in my foreclosed home I bought. The carpet was actually being cleaned the day we toured it so I was SHOCKED to see the condition of it when I moved in. There were so many digusting looking stains that I quite literally walked OVER them as I was completely disgusted by the feel of them on my feet. After 8 months of avoiding the stains I couldn't take it anymore. I'm hitting myself now that I didn't take before/after pictures because you would not believe what they looked like AFTER peralta cleaned it. NOT A STAIN to be found! The first thing I did was take my shoes off and run over those nasty old stains! What an awesome job, I would recommend them hands down! read more

I have used Peralta Carpet Cleaning for my home carpets for many years and have always been satisfied with service and professionalism. We recently had them out to clean the carpets of a rental unit, that I thought were beyond cleaning and were going to have to be replaced. They somehow removed the dirt and grime from the heavily soiled traffic pattern. When they finished, the carpets looked like new. Can't say enough good things about them. read more

I had called and they said that they call me at 0930 and technician would arrive at 1000..I called at 1030 and the lady who answered told me a different story..They said It was between 10 am and 1 pm..I was told they be here at 10 am.I was pretty mad at this point and she said "I am NOT GOING TO ARGUE WITH YOU" I called back and said cancel..I got a guy in Pleasanton called "hands on' carpet cleaners..He came right over and cleaned my carpet right then..I am no longer going to tolerate this kind of service.I have to pay them for this..NO way. read more

I called them up for appointment three days before the scheduled carpet cleaning,then I called them up one day before the cleaning.I called again to confirmed my appointment on the day of cleaning, they assured me that they will come.The lady that took my appointment was always rude when I spoke to her.I specifically told the lady to call my cell phone before the cleaning. The appointment was between 1:30PM to 5:30 PM. I called to confirm around 3:30 pm ..what time they will come and to inform me if they will be late.I spoke to a lady and assured me that they will come between 4:30 and 6:30 pm.I waited till 7:30 pm and nobody came. This was my last day of my lease and left the office early because of my appointment w/ the cleaning crew.I just wasted my time waiting and they never even called me to tell me that they will cancel my appointment. They are very unprofessional ...BOTTOM LINE NEVER USE THIS PERALTA CLEANING COMPANY ..VERY UNPROFESSIONAL AND VERY UNRELIABLE !! NO SHOW!! NO SHOW!! read more

They are the best carpet cleaning company in the Bay Area. When I first stepped foot into my house the day they cleaned my carpets, I could have sworn they just installed new carpeting!! Then I opened the bill and was pleasantly surprised to see how reasonable their pricing is! Some stains I thought would never come out, but they got the job done. One of their associates even called me during the job just so she could match some stains with the right cleaner! Once I told her what caused the stains she said, "no problem...I got something that will get that out." In all, I think they spent 4 hours in my house and I was completely satisfied! read more

I'm so happy with the results of my carpet cleaning with Peralta Cleaning. They gave me the best quote, a quick appointment within my available time frame and their friendly guys did a great job. Thank you so much for your professional work. I will use you again. read more

If you want it done the right way, call this company. many years ago, I owned a carpet cleaning company, so I am a knowledgeable critic. This group has it right!! They aren't concerned about getting in and out, but getting it done properly and thoroughly. I can't say enough good things about them. If you want your carpet cleaned the way it's supposed to be done, call these people. read more

After having the same company do my carpets for about 10 years and always being happy with the results I decided to try somebody new. I called Peralta Cleaning and got an appt the next day. I was blown away by how nice the carpets looked after they were finished. They actually looked brand new , fluffy and very clean. I always thought my old co. was doing a great job until these guys were finished. I will always use Peralta Cleaning and tell all my friends too. read more

I love Peralta Cleaning! Very professional service Wendy & Magali are awesome! Scheduled me right away. Carpet cleaner took out all my stains without me asking or pointing them out, my carpet dried super fast. I will continue to use Peralta Cleaning! read more