This may be a little unconventional review. The work done on my wife's van was so bad I ended up…read moregetting fired from my place of employment less than 2 months later after trying to rectify. Needed front blower motor, front and rear pads and rotors, ac looked at, check engine light looked at and fix the door lock actuator that failed. Tech recommended an oil filter housing, power steering, brake flushes, cabin filter and alignment. The main technician is older and can't bend to do certain jobs. making my wife's vehicle the job of his understudy. I did not want that person to do anything with the door lock actuator due to inexperience. Ryan Scott , General Manager, assured me ( after I had talked with Mr Andrew Brown about this exact thing) this was no big deal and we will get it taken care of. I asked to not do it but he said no we will get it done. I said no. Took shop truck home due to vehicle being in pieces. Finished next day 40 minutes past closing. Found out driving home I had no heat or coolant and overheated. I turned around and parked van, texted Tyler Ousley and Ryan Scott about the overheating and the middle door not working. It was my day off and got a messege maybe 45 minutes into the morning saying vehicle was fixed. I was out so picked up after hours and was not in fact OK but had already spent 3 entire days at shop. This was March. I had many, many conversations with Mr Scott saying the van is messed up. Now the right side sliding door no longer stow and go seat work, right middle heated seat inop right middle. window inop . missing plastic panel on floor next to sliding door. some vents now do not work in the back section. And to top it off the brakes squeal when stopping. Most likely front. ac was never checked as requested cel was never checked as requested. Almost like it was just ripped and torn apart with malice. Mr Scott said just bring it in no worries. Well March turned to April. Then suddenly Tech is sick/hurt/jury duty/ vacation. Then Mr Scott went on vacation. I start to get really annoyed but then May hits, I ask again . I also ask for a raise and a promotion to Mr Douglas Smeltzer. I worked with Mike Mcsorely for 15 years at Pepboys. I previously was a goodyear employee from 2005 to 2008. Instead got fired. and spent 2200 in an area that will cost more than that to fix what Goodyear ( not ase) technician broke. I have receipts, pictures and texts. I would like my wife's vehicle fixed at a dealership and be refunded for this horrible situation. And I won't even go into the 3rd party private info of mine being shared between Richland County Sherriffs Dept and my place of employment. I was interviewing for a job at sheriff's office amd for some reason they felt it OK to share my personal emails to my work. and then my work firing me. You know this may be a big privacy violation I may need to look into legally. I would like to be treated with respect and integrity like I gave here. I would really rather not hear from store level personnel. They had months

Believe the 2.5 stars and keep looking. I went in at 3:15 for a tire to be balanced. Manager said…read morethey couldn't do it until 5:00! I said ok I will return at 5:00. Returned at 5:00 gave him my keys. At 5:30 the truck and I were still sitting waiting. When I ask for my keys he just said OK and handed them to me! Nice service. They were not busy at all. No reason this should have been an issue. Hope the next tire place that goes in here is better.

Stopped in to have a leaky valve replaced. At that time, I told them I also needed new windshield…read morewipers. I paid for having the valve repaired and the new wipers. After I left, I noticed that the wipers were not replaced. I called them and they immediately gave me a refund. I hope this was just an honest error on their part.

Paid $310 for a new battery and installation and found out a week later (when my car died AGAIN)…read morethat Firestone didn't attach the battery all the way. I overpaid (found out later that Walmart had the same battery for $180) and then they didn't even install it correctly.

Traveling from out of town and experienced car troubles on a Sunday- go figure. Called 2 other…read morelocations that came up first on my Google search who were extremely unhelpful and rude. Called here and Scott has been an absolute God send. He was able to find the problem, correct it, and have me on my way within an hour without charging me my children's savings. I had my Mother, Grandmother, and 2 children (under 2) he even gave my son crayons and stickers to occupy himself with. The other gentlemen were helpful, busy working, and caring!! Cannot say enough positive things about their professional and customer service and attention to detail!

Brakes were making noise. Front left rotor needed replacing and was given a package price for both…read morefront brakes about January 29, 2026 for nearly $950. Parked car for two months and then drove it to NC. Upon inspecting a clunking noise when I slowed over bumps, discovered front caliper had one bolt missing and the second was half loose. Contacted manager, to report work quality and was told they would get back to me. No response! Called back, voice mail, no response. Disappointed.

Elite Care is an awesome car wash which is a one stop shop!…read more I've had multiple oil changes there, a brake job and a lot of car washes. They have a self washing bay you can use with your app which is super convenient and free vacuums. The staff is always friendly and helpful. Stop in today!

I got a used car of my dreams (I'm 65 years old) Finally! I wanted to get it detailed which for me…read moreDETAILED paid a lot of money and it looked ok, when I got it home and went over it, it looked like it was done by a stoned teenager! there was minor scratches which I pointed out to him, he told me he spent a lot of time trying to get it out but it wouldn't come out! NEEDLESS TO say 5 minutes with a bit of Mothers polish it wiped clean off! not worth the money!

Disrespect seems to be what the local Jeep dealers have in common. When I ask a question or when I…read moream getting my vehicle serviced, I expect to be treated as the educated female that I am not met with smart aleck comments and remarks as I was with my most recent appointment.

Stopped in with the thought of purchasing a Dodge Ram truck, we were met by a salesman and…read moreexplained we were looking but had a current lease, with a less than a year. Salesman, "oh then you have plenty of time look", then walked back inside. Another perfect example of why we shop out of town!!! Go someplace else if looking to purchase, apparently these guys don't need the sales.

While the price was good for an oil change and inspection with tire rotation. I thought the wait…read moretime of 2 hours was a bit much! Seems that they could work smarter. My car was up and down in the service bay several times.

Took in for a rear window replacement and they could not fix it but damaged the window during…read moreinspection and have refused to cover the costs for things they broke. Scumbag

My car was giving me so much trouble. It would take me forever to fill it with gas. I took it to…read morethree garages, but they couldn't figure it out. I heard about this Mechanic "Jeff"; I set up an appointment and he fixed my car that day. Took my stress away! Thank you!

Considerably better than some of the other area shops. Kay and Bo provided me with quality customer…read moreservice. I can tell you that I now have air conditioning. There's no question that I will return to KB in the future. cheap Is not the description when quality is the answer.

Kb automotive is perfect place to get work and tires done cheap and friendly the owners are awesome…read moreand will make u laugh for sure thanks guys for the great service I recommend to everyone