This business really showed the cared about me and my particular needs. I don't often leave…read morereviews or recommendations but I suggest you give Prosser's a try the next time you need service. I'm an old timer and it has been a long long time since I been this satisfied with an auto repair shop.

My sons drove to Mansfield from Massachusetts and their car broke down on Friday night so they were…read morestranded there. We had it towed to Prosser's on Monday morning and they immediately looked at it, diagnosed the problem, and ordered the part. They had it completed the next morning, as soon as the part came in. Throughout the process, Sharon and Sal at the front desk were so kind and understanding of us, parents whose kids were stranded 11 hours from home. They kept us informed every step of the way, and put our repair at the front of the queue to get our kids home to us. I cannot say enough good things about this shop. Thank you so much for helping my kids!

This has been my go-to place for years. Both Mike and Matt have helped me out of jams, always…read moretreating me kindly and professionally. They will only do the work that is needed - and nothing more. As a woman, this means a great deal. The price is very fair - and the problems taken care of. Definitely recommend them.

Guy was understanding and helped us out a jam. On a long road trip, broke down near by highway…read morecame into town to find hotel and repair. He was very professional. Thank you

I brought my car here for a full head gasket replacement, which is not a simple fix. This 12+ hour…read morejob involves removing the cylinder head, all intake and exhaust manifolds, and every associated gasket, meaning the entire compression system of your engine is being reset. By agreeing to do this repair, the shop assumes full responsibility for restoring proper cylinder compression. Instead of competent work, my car sat with exposed cylinders for a full week before they slapped everything back together improperly. Cylinder #4 now holds no compression at all; something that was perfectly fine when I dropped it off. This is 100% the shop's fault, and the engine is now near totaled. When I called to ask why the car wasn't working, they threatened me over the phone, claiming they would lien my car, and actually called the police to file a "no trespassing" order so I couldn't even attempt to retrieve my own vehicle. Instead of taking responsibility and redoing the work to give me a properly functioning car, they are trying to recoup time and money through intimidation, fees, or a lien and potential resale. This shop is actively pressuring me into a corner, refusing documentation, denying fault, and leveraging threats and deceptive practices rather than doing what any competent shop would: fix the car properly. Let me be very clear: the failure in compression is 100% due to their negligence. Anyone considering this shop should know that they will destroy your car, lie about the condition, and try to intimidate you to avoid taking responsibility. Your car, your money, and your safety are not safe here. Avoid at all costs.

I've seen the reviews praising Moore's Downtown. I'd place my money on their reviews being the…read moreresult of the owner's other business. We both know what that is, don't we? The owner is a hot head. Don't believe me? question him about his diagnostic skills or repair prices, you'll see. Be sure you keep all your receipts, because he'll try and get you to keep paying him forever if you lose one. Ask any repair shop in Mansfield about the owner's reputation. I did and have yet to find one that disagrees with me. They usually have their own story to tell about him. He's one to avoid. He seems rather unstable, just my opinion. Feel free to form your own.