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    Pep Boys

    3.0 (133 reviews)
    Open 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    Reviews With Photos

    Pep Boys was trying to rip me off. They told me that the tire couldn't be patched. Another garage patched it in no time.
    Cj F.

    Pep Boys was trying to rip me off. Not only did it take 40 minutes of wait time on top of what was told to me, but they told me that they couldn't patch up the tire as the nail was supposedly to close to the edge. Not the case. I want to another garage. They patched it in no time. Also, Pep Boys State Inspection took 25 minutes. First and last time customer.

    The time I checked in

    Such a bad company to have your vehicles serviced. Bought a new tire 3 months ago and a nail got in and they said it needs a new one and they are charging me 145 even when I had road hazard. The worst part is I got here at 930 am and I was there until almost five for a replacement and alignment. I only come here cause I have a life time alignment I purchased before. They said it was a two hour wait and now it's more like 8 hour wait. Suck a poor service.

    My flat tire

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    8 days ago

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    Pep Boys S.

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    16 days ago

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    Pep Boys S.

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    2 years ago

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    9 months ago

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    Pep Boys S.

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    1 year ago

    Great service and very helpful!!! I really appreciate all the extra steps they went through to solve my issue! Great job

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    7 months ago

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    2 years ago

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    3 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    Pep B.

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    3 years ago

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    6 years ago

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    3 years ago

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    9 years ago

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    6 years ago

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    4 years ago

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    Pep B.

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    11 years ago

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    Pep B.

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    14 years ago

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    5 years ago

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    12 years ago

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    Joe D.

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    4 years ago

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    11 years ago

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    5 years ago

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    Pep B.

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    8 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    7 years ago

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    Pep B.

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    6 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    9 years ago

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    17 years ago

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    16 years ago

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    5 years ago

    Traveling in from Amarillo and got a few screws in our tire. They not only stayed open but did the work complimentary. 10/10 recommend.

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    Pep B.

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    13 years ago

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    Page 1 of 4

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    They referred me to this location and Luis was able to take care of me immediately!

    Mentioned in 10 reviews

    Read more highlights

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    (69 reviews)

    Lake Highlands

    A friend recommended this shop to me. So, took my baby (Jeep Renegade; std transmission; ~8yrs old)…read morein twice as planned - for BIG items and oil changes. Finally, a shop that helps me plan/ budget. See reasons why they are now "my place" 1. Got my vehicle back from two planned services - BIG items. The identified problems were FIXED and NO unexpected new issues over the past ~6 mths drive time since the 1st repair was done and ~2 wk since 2nd repair done (but lots of mile - couple of road trips, lol). 2. Their bumper-to-bumper inspection is detailed in a an online report (pics; vids; descriptions). It identifies critical issues (fix now); concerns (fix to prevent bigger issues); consider (future items). The report helped me to plan/ budget the repairs. 3. After asking for the full report, they provided even though they knew I might have sticker shock which I did. They patiently walked me through and answered my many questions via the phone, and let me take time to decide on options: keep/invest or trade in. The report allowed me to consider new vehicle (prices/longterm commitment) vs. the one-time fixes. With a shop that truly fixes the problem and no unexpected new problems, am keeping my baby; well that and she is fun to drive, lol. 4. The online report/ front office staff (Connor; Averie) are able to keep up with my extremely busy work schedule; are genuinely professionally patient with a non-mechanical person (me); if they didnt know the answers they asked the mechanics and got back to me quickly which provided insights on the repair options and then let me decide what works for me/ my budget/ my future plans. ...Again, this shop is now "my place".

    Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

    Highlands Auto Center - Thermostat labor of what it should be.

    Highlands Auto Center

    (75 reviews)

    To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

    An honest mechanic shop is worth its weight in gold. This place excels at auto repair in an honest…read moreand completely transparent way. They've actually saved me money with their honest assessments before. I won't take my car anywhere else.

    Pep Boys - autorepair - Updated May 2026

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