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PeoplesBank Banking Center, ATM & VideoBankerITM

1.0 (10 reviews)
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Services - PeoplesBank Banking Center, ATM & VideoBankerITM

Personal banking

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6 months ago

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11 months ago

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11 months ago

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9 months ago

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1 year ago

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3 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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Ask the Community - PeoplesBank Banking Center, ATM & VideoBankerITM

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Pioneer Valley Credit Union - Pioneer Valley Credit Union collected warm clothing donations for local children

Pioneer Valley Credit Union

(3 reviews)

I'd like to begin with giving a heartfelt, and genuine Thank You of appreciation to both Olivia…read moreand Antonio of the Pioneer Valley Postal Credit Union branch in Springfield Massachusetts. I've never felt so compelled to address " yelp " or any other online service sites before this point , so this is my first experience.. Long story short..I recently incurred a life changing event, I've worked very hard in avoiding. But due to circumstances above and beyond my control i did unfortunately become a victim of. I didn't know where to start or begin, all i knew was that my integrity as well as financial standing was placed in jeopardy.. Currently our climate doesn't really afford us the ability to connect to with one-on-one customer service agents who have the time to listen much less the time to humanely connect and relate. I was blessed to experience different..Because of Olivia and Antonio , i was and am enabled to garner the energy and strength to see my fight ( and probably for so many other's ) untill the end. Sincere Thank You's go out to Olivia and Antonio.. Keep making your positive impacts /footprints in the immediate community and beyond. Trust me you may never know who's life your saving and /or repairing , keep making the world a MUCH better place. Simply by your unselfish ways and ability to care dictates and makes it clear who you really are.

Great service. Very friendly and accommodating. Small town feel and they know many customers by…read morename. Free notary service for their members which we used today. They didn't mind providing witnesses who signed and notarized like 50 pages of documents. Have great loan rates. Based on their clientele I would think they'd have more locations or at least more ATMs. If they want to stay small they should at least offer ATM fee refunds because the closest PVCU ATM to us is about 7 miles away which is not convenient.

PeoplesBank Executive Office Park - PeoplesBank Logo

PeoplesBank Executive Office Park

(1 review)

Signed up for a new checking account to take advantage of $400 promotion:…read more https://www.bankatpeoples.com/home/standalone/checking-400? A week after creating the account, I was told the promotion is no longer valid, despite their system accepting the "Get400" promotion code. I visited the Westfield brank and was told by a teller that the system accepts codes even if they are invalid since it doesn't validate them. I asked if the promotion could be extended since it had just expired. The teller checked with management and informed me that no such courtesy could be extened for a new customer. I called headquarters and asked again if they would be able to extend the promotion for a new customer. I explained the main reason for opening the account place was the promotion and that the promotion still appears on their web site and no expiration date is listed. Again, I was told my request could not be honored. I informed the representative that I would be leaving negative feedback on Yelp and closing my account immediately. I left Peoples Bank 20 years ago due to their high fees and thought I would give them another chance. Seems not much has changed. There are many better options, including credit unions that are more likely to work with their customers. Stay away from Peoples Bank.

From the owner: As the largest community bank in the market, we have a unique ability to help the communities we…read moreserve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank's associates have served on the boards of directors and committees of 54 nonprofit organizations in the area. PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.

PeoplesBank Banking Center, ATM & VideoBankerITM - Real. Simple. Banking. PeoplesBank is the largest community bank in the Western Massachusetts and Northern Connecticut market...

PeoplesBank Banking Center, ATM & VideoBankerITM

(1 review)

Signed up for a new checking account to take advantage of $400 promotion:…read more https://www.bankatpeoples.com/home/standalone/checking-400? A week after creating the account, I was told the promotion is no longer valid, despite their system accepting the "Get400" promotion code. I visited the Westfield brank and was told by a teller that the system accepts codes even if they are invalid since it doesn't validate them. I asked if the promotion could be extended since it had just expired. The teller checked with management and informed me that no such courtesy could be extened for a new customer. I called headquarters and asked again if they would be able to extend the promotion for a new customer. I explained the main reason for opening the account place was the promotion and that the promotion still appears on their web site and no expiration date is listed. Again, I was told my request could not be honored. I informed the representative that I would be leaving negative feedback on Yelp and closing my account immediately. I left Peoples Bank 20 years ago due to their high fees and thought I would give them another chance. Seems not much has changed. There are many better options, including credit unions that are more likely to work with their customers. Stay away from Peoples Bank.

From the owner: As the largest community bank in the market, we have a unique ability to help the communities we…read moreserve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank's associates have served on the boards of directors and committees of 54 nonprofit organizations in the area. PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.

PeoplesBank Banking Center, ATM & VideoBankerITM - banks - Updated May 2026

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