Very filling meal. I had ordered online, so I didn't have the opportunity to experience the service…read moreor ambiance. My favorite was the croissant - super soft and sweet! Southwest chicken burrito is a great choice if you like spice. For a drink, I got the iced sea salt maple latte and it was good too. Would order here again in the future :)

Employees are really friendly and the food is good, but they consistently leave at least one thing…read moreoff of my order to a really irritating point. No egg on an egg sandwich? Sure. Would be a much better spot if they followed directions and especially if they had a system to check orders before putting them out.

Great service and the food is delicious. One issue I do have is that there are no nutrition facts…read moreposted anywhere that I can personally find. As someone who is counting calories, it would be helpful to see the nutrition facts. Other than that, very delicious!

The quality of the Bagels is the best available in the towns surrounding Hadley. The prep-time was…read morereasonable, and the bagel and coffee was brought to my table. My preference is for the non-whipped cream cheese, because the whipped version made bagel difficult to eat without making a royal mess of yourself. I don't know whether that is an option. The coffee was a little better than that generally available in Western Massachusetts, and didn't necessitate adding cream to make it potable. Do take a detailed look at some of the tables--they may give you ideas for a creative project, and they do add to the general ambiance. I enjoyed the experience and the service, but now I know about their cream cheese, and shall ask to an alternative when I eat there again!

This place has been under new management for a couple years (?) now. They have improved…read moreconsistently over that time. Now, bagels are amazing. Well cooked with "toppings" on both sides! Whole wheat everything bagel, sooo good. Their sandwiches are well constructed with care. My breakfast sandwich is the skinny zesty (not in menu anymore, but they still make it upon request) and wife's bacon egg cheese. AMAZING sandwiches!! Thank you. Best bagels and breakfast sandwiches around!!

It was okay. The bagel I got was a little too hard, and the cream cheese was decent. The iced…read morecoffee was a pretty basic iced coffee, but it was good. There was both indoor and outdoor seating. Nothing to brag about, but I would try this place again.

Overall this place was very good. I went around noon with a big group of friends and for the amount…read moreof people that were in line which was a lot the staff were able to get through orders pretty quickly. Everything came out great and my sandwich was tasty and my drink delicious without being too sweet, nice espresso flavor also. Inside has some nice seating as well as some outside seating with a modern cozy vibe. Definitely going to make this place a regular for me!

This morning, my experience was ridiculously wrong. Today I ordered two bagels - an everything with…read moreplain cream cheese and a sesame with veggie cream cheese. Not toasted. I was in my cycling gear and we wanted to take our bagels to Look Park for a picnic. Imagine my surprise when my bagels were toasted, the cream cheese was melted, and I had an oozing disgusting mess to deal with at the park. it was midmorning. The bagels were fresh for the life of me. I cannot understand why toasting would be the default rather than fresh. Or ask your customers if they want it toasted or un toasted. What I wound up with was a disgusting mess and a disappointing experience.

Recently stopped by for a quick breakfast at Futura's and this is definitely a North Amherst hidden…read moregem! This menu was very varied (there's something for everyone) and it definitely enticed me to go back for more! The breakfast sandwich I got was the Chipotle breakfast sandwich (forgot the exact name) and it was very tasty and filling. The price point is definitely a bit high so be prepared to spend if you're coming with multiple people, but I do appreciate the variety of coffees and teas available. The servers and baristas were very sweet and helpful when guiding me during my first visit there. If you're looking for a quiet coffee shop to get some work done, this is definitely worth a try. I didn't get to try any of the pastries but I will definitely be back to explore the rest of the menu! 4 stars just because of the high price point, but the quality of the items is very good.

This will forever be my favorite coffee shop on the planet. I lived in Massachusetts for about 2…read moreyears, and was in search for a coffee shop as I love coffee. I've never been to a place with such a friendly staff and a wide variety of coffee and food before. If I had to pick my favorite thing about this shop, it's the staff. Me and my boyfriend became regulars at this shop, and they always treated us with a big smile, asked how our weeks have been, and just over all seemed to genuinely care about us as customers and people. They would always be so excited to show us the new season menus, as we always tried the whole menu when it came out; they always wanted our opinions on the coffee. I buy my coffee beans from this shop, even still now that I don't live in Massachusetts anymore. If you're looking for a coffee shop in Amherst, this is definitely the best around.

More than bagels... There service was patient then speedy…read more.. and considering it was early, wow. Nice clean shop, friendly staff. Good place.

I've been to Alex's many times. Very good bagels and worth driving for. Today I went in near…read moreclosing time and ordered two bakers dozen bagels. Should be easy...26 bagels right? Well for some reason I only got 23 bagels. What happened Alex's?? Why am I shorted? I definitely paid full price. Put up a sign telling the high school kids what a bakers dozen is. Like I mentioned good bagels but shorting customers is a great way to lose customers.

Take my money bagels is what they should be called! These…read morebagels are so delicious and their cream cheese is so good! Pretty spacious inside and everyone is always friendly. I thought they only had parking in front of the store it's small, however they have a whole parking lot in the back.

Gluten friendly bagels…read more Hear me out here when I say, there are no words to describe how amazing these are. Homemade, scratch bagels, gluten removed, light, fluffy, soft, squishy. I used to be able to eat their regular bagels, but now I'm gluten free, I have an intolerance. My husband and I travel (sometimes very far) in search of the best gluten free products. (We have flown to Nevada, twice, to get our favorite gluten free pizza). I was so excited when I saw that Comfort created a gluten friendly bagel, took the drive to their Westfield location and tried one. I bought a couple to take home incase they were good. I SHOULD'VE BOUGHT THEM ALL OUT FOR THE DAY. Unfortunately I was already on my way home when I realized how delicious they were, but I will now be traveling 30 minutes to Westfield every-time they have a batch out for sale. I had a plain gluten friendly bagel with scallion cream cheese (homemade as well) and it was so delicious, not even overly chewy! You could buy these bagels if you are gluten intolerant and use them as bread. They're perfect. Pictured here is what I bought to take home, gluten friendly Asiago Parmesan bagels and roasted garlic cream cheese. The gentleman working gave me a sample of the cream cheese and it was delicious- had to buy it! They have a LARGE selection of homemade spreads and they have gluten free sesame and everything bagels as well. Trust me when I say RUN, DONT WALK, to get one (or 15) of these GF bagels. They are so worth it. I'd drive hours to get these, I'd probably fly to get them too. Just try one. Thank me later.

I enjoy going here when they are open. They do have limited opening hours. Best bagels in the area…read morecomfortable seating with counter service. Coffee is served for you out of AirPods. Not sure if I was served hazelnut but wasn't too fond of what was provided. Generally enjoy black dark roast not flavored.

This place is so incredibly mediocre and then eggs are gross. they make them in a sheet pan and cut…read moresquares of egg out, leaving you with super dry eggs on your breakfast sandwiches. Also the staff are rude. Only has a high rating from the local townies who are just happy to have a single new business in their town, just like the freight house, which is also garbage.

Many years later (7 years IS many in my book) and who knew I would find myself back at Tandem…read moreBagel. Reading my old review, I was all about the coffee and breakfast sandwiches and that still holds true, but this most recent trip was a big batch of bagels. As a Jersey girl, my standards are high but Tandem met them all once again. We were stopping by family for breakfast so we preordered a variety bag of a dozen bagels. Everything from salt to French toast was in the mix so there was something for everyone. We also got a tub of the plain cream cheese and a tub of the veggie cream cheese, both were gone almost immediately. We (luckily) preordered ahead of time. If you are stopping by on a weekend morning, this is the way to go. It was a madhouse, and I am sure it moves quick, but it was amazing to just pop in, grab our bag and head out. If you're craving a bagel, this seems to be the place to go.

I like the food at Tandem and i'm glad they came up with the system for pick up orders to avoid…read morewaiting in line, it's great especially when you're on lunch break with limited time What i'm not happy about, is placing an order online and it showing they are out of a type of bagel , and i go in to pickup my order at 2:00 ( they close at 2:30) and there are three of the bagel I really wanted that it said there were none of. I inquired about it, and when i explained that that was what i really wanted I was told no, i couldn't switch it So, NOT happy- it's customer service it's a BAGEL and they will be closed soon Not cool Tandem ..... not cool at all I'm a local business manager so I'm familiar with customer service in this climate and sometimes, it's worth it to "swap out a bagel" that I would've even paid for...