Great service and very convenient. My wife and I have used their service twice, before our cruise…read moreand after. Parked our bags before the cruise and enjoyed the day the day in Old San Juan. Before returning home we rented a beach umbrella and chairs to spend the day at the beach.

John is great and helpful, super cheap luggage storage would come here again if I needed luggage…read morestorage!

I had a great time here. The Courtyard by Marriott Isla Verde is very centrally located in San Juan…read moreclose to the airport and directly by the beach. 2 beach chair and an umbrella were included. The water was very choppy but I loved going for walks by the beach. The pool is pretty warm and open 24/7. While I did enjoy the breakfast buffet, I didn't like the lunch food. No authentic Puerto Rican cuisine and very bland. The rooms were nice and we had a beach view but there were bugs sometimes. Staff were nice.

Nice place located on the beach and very close to the airport. We got caught up in some renovations…read moreand moved rooms a few times but we did get to stay in one of the newly renovated rooms and it was i big difference from the older rooms. I would probably give this a solid 4 stars after the renovations but there is a lot of work to be done. The property itself outside is very nice, the pool could have been cleaner, lots of leaves and foliage debris floating around but otherwise ok. The pool is open 24 hours for those late night swims. The two outside restaurants were ok, nothing special but also in need of upgrades, overall this place is nice but might need another year before coming back for another try.

Right in Old San Juan, we have stayed here 3 times already and it will not be our last. Take the…read morefirst elevator to the 6th floor and checkout the old fashioned style tubs you can fill with water and sit and relax under the stars while gazing out to the city. The 2nd elevator to the 4th floor will take you to the 4 hot tubs to relax in if they are not too full. There is a vending machine on the first floor for sodas and water past the first elevator.

The hotel is cute but, but very outdated. The rooms are tiny and so is the bathroom. Yes it's right…read moreon Fortaleza walking distance to everything. I think it's under new ownership or management. I most likely wouldn't stay here again now that I see other options.

I really enjoyed our stay at La Concha. The check-in process and staff were very friendly and…read moreaccommodating. They recommended so many amazing places to eat and shop, in and out of the property. The prices for food on the property were reasonable and there were a lot of different options for food choices. The big Concha restaurant on the property is absolutely gorgeous at night but it is a bit pricier than the other food options on the property. There are 4 pool ameneties you can choose from, with one being adults only. I loved that you have the different pool options. However, I wish the pools were bigger. I felt like it made more sense to have fewer pools but, bigger to fit more people but, we were comfortable in each. The beach is beautiful and every day there were plenty of surfers riding the high tide waves. It wasn't the best beach for swimming since the tide was so high and waves were really strong but, lifeguards are on the property to help those who have trouble getting in and out. We stayed close to shore to prevent any accidents and enjoyed watching surfers ride the waves each day.

If you like to sleep inside a loud night club, then stay here. WORST SLEEP EVER. It was 3:53am and…read moremusic from the downstairs nightclub had been blasting nonstop. We have two sound machines (white noise makers) on, and they can't even drown out the annoying heavy-bass music. Called front desk and was told it turns off around 4am! They lied...music went beyond 4am! I want my money back...not a hotel, a night club indeed. If you like to have a good nights rest, avoid this hotel. Worst experience ever. Waste of money.

I picked Posada San Francisco because of location and lack of kids. There are no adults-only…read moreresorts on Puerto Rico, and I figured a hostel was my best bet. And it turned out to be a great idea. The location is perfect. On the outer edge of Old San Juan (OSJ) you are only minutes away from anything in the area but out of the huge tourist crush from the other end of town. When looking at a map of Old San Juan you will think it's bigger than it is. To walk from the Posada to El Morro on the opposite tip of OSJ might take 15-20 minutes at a leisurely pace. I booked the standard double bed private shared room. It cost me $58 per night because I had to pay for 2 people instead of just myself. The single supplement sucks, but it's still inexpensive. The room was clean, clean, clean. And the satellite TV and air conditioning worked. I had to share bathrooms but one was always available when I needed it and they were always relatively clean if not just clean. I appreciated that the other guests during my stay were not slobs. The women working the desk and the one man I saw regularly were always polite and friendly. No issues with service. I used the washer and dryer while I was there, but I got up early to do it so there was no wait. And they are both in good condition - either new or very well-kept. All in all, my four night stay cost me $252 which includes taxes and online processing fees. That amount would have gotten me one night at a resort or hotel. For the price and location, Posada San Francisco really can't be beat, and I would stay here again. Tip: Because I stayed on the 6th floor, I didn't interact much with the other guests. If you're on the 4th floor with the dorms, you'll meet more people. Tip 2: They rent bikes for cheap. Don't forget that. I did.

Perfect location for safe area of Old San Juan. It's right in front of a trolly stop (free around…read moreOSJ) and across from Plaza Colon. Lots of restaurants and tourist shops around to venture towards and located beside the fort. It's a great location, and with another gal pal - I felt safe walking the streets around the area even in the evenings. For $34/night including taxes and fees, it's totally worth the humble hostel environment. Great balcony views, huge kitchen on 5th floor, small fridge in room, flat screen tv and personal AC unit. Rooms open with key cards and on my floor (6th) there were three bathrooms to share on the hall. Bathrooms are not dorm style where multiple ppl are in them but single bathrooms where you close the door and lock behind you. One has a shower stall and the other an actual tub. I Never had to fight for the bathroom or wait. I saw a cleaning lady everyday and the bathrooms were clean but bring your own toiletries and even a hand towel to dry off. You do get a bath towel for each person in the room. Certainly not bad at all ...

Had an amazing stay, close to everything. First desk personal was very nice and accommodating. The…read morerooms were a good size for just a night stay. Beds were very comfortable.

Called at the last minute because the room I originally booked was in San Juan Spain . Stupid me…read more Got the Armas and Carlos was so nice and helpful. The room was small but cozy the first night went well. The bed was soft and comfortable the ac was cold the shower was warm everything worked and the room was clean. I am enjoying my stay here.

Titanium Elite and BonVoy Lifetime Platinum denied upgrade (not even a King bed for me and wife),…read moreand get room for Impaired folks. Getting the included breakfast is a challenge; they are understaffed (but the guys there are heroes). We forgot about their breakfast 2 of three days (should have taken the Points!), nor used the evening bar amenity, nor the free welcome drink; they are understaffed with many managers and supervisors doing nothing while their staff is drowning... The pool bar is not staffed. Housekeepers are good though. Not worth it nor a place to Return.

Excellent facilities and service. Bartenders are so personable and educated me on the the rums of…read morethe area. Gym had all the essentials. There is a shuttle to old San Juan every 30 minutes. My daughter lost a Louis Vuitton wallet in the linen and it was turned in to the front desk. We were impressed with the honesty of staff.

One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as…read more"adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was.

We did the 2hr tour in June 2019, while on a Carnival cruise (independent of Carnival). Tour guide…read morewas amazing! He spent about 10 mins explaining how to control the Segway and about 10 more mins where our party of 7 practiced on the segway, just outside the shop. Two of our party have been on about 4 other Segway tours before and said this was the best instruction they were ever given. The 20 mins was perfect, for beginners and experienced riders both. The tour it self was also outstanding. The guide was incredibly knowledgeable about the history of the island. He issued everyone remote ear pieces in which he provided (via microphone) a constant description of what we were seeing. The Segway riding was challenging due to the steep slopes, cobblestone streets and traffic. Not for young riders, but suitable for our youngest boy at age 13 and us (50s). Highly recommend this!!!

This B&B is in a great location in the old San Juan area. Just a couple of blocks from San…read moreCristobal Castle, a block from the ocean and close to Morro castle and the heart of old San Juan - it's hard to beat this location. The rooms are comfortable and the air conditioning is excellent. Their wi-fi is fast and very reliable. The breakfast was delicious and the service was excellent. I am a very light sleeper, so I did notice the street noise from an active area in any type of city. My wife and couple we were travelling with had no problems. But to be this close to everything, this was a non-issue for me because the B&B and location are really top-notch. If you want the best of all worlds when staying in the old San Juan area, this is the place to be.

Casa Sol is a wonderful place to stay! I had never stayed at a b&b and wanted an authentic…read moreexperience, visiting San Juan. The room is so cute and clean, and it is walking distance to so many shops, bars, and restaurants. Breakfast each morning was delicious and didn't ever leave me hungry (bowl of fresh fruit and coffee and juice). Next time we want to visit San Juan, we will definitely stay here again! They also suggested a couple other b&bs to visit (Casa Flamboyant and Dos Aguas--make sure to check them out, too!) ***PRO TIP: If you intend on being in San Juan for more than a day, I HIGHLY recommend not having a car until you decide to leave and explore other parts of the Island. Everything is walking distance so there's no need to drive (or you can Uber). If you absolutely have to pick up your rental car right off the bat, you will have to park you car overnight in a garage or a lot. There is a $3/day lot that is a little bit of a walk, near the National Guard base. Drop off your luggage with someone in your party and they'll check in, and you should park your car there.

As my wife and I have gotten busier and add to that kid, we've found it harder to find time to do…read morecertain things. Among those things is planning our trips. That is where Viajes Coquí has stepped in and helped. My mom has used them for years. In 2019, we planned on doing a Eurotrip, doing 7 cities ( spread through 5 countries) in 3 weeks. Back in 2006 I planned one during the World Cup for 13 people. We did 11 cities( through 7 countries) in a little over 3 weeks. This time around, I couldn't. So I called Viajes Coqui. Nydia was very helpful coordinating air travel and hotels. I took care of the train tickets with Eurail. In the end, all worked out. Well, my wife, son, and I each fell I'll at some point I. The trip, but that wasn't the travel agency's fault. Now we're are planning a ski trip. Much simpler but we don't have time to stay on top of flights. So I called Nydia and she resolved that and the car rental real fast. I don't always need a travel agent, but when I do, I use them.