One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as "adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was. read more

Segway Tours PR - Tours Near Me - San Juan, Puerto Rico

We did the 2hr tour in June 2019, while on a Carnival cruise (independent of Carnival). Tour guide was amazing! He spent about 10 mins explaining how to control the Segway and about 10 more mins where our party of 7 practiced on the segway, just outside the shop. Two of our party have been on about 4 other Segway tours before and said this was the best instruction they were ever given. The 20 mins was perfect, for beginners and experienced riders both. The tour it self was also outstanding. The guide was incredibly knowledgeable about the history of the island. He issued everyone remote ear pieces in which he provided (via microphone) a constant description of what we were seeing. The Segway riding was challenging due to the steep slopes, cobblestone streets and traffic. Not for young riders, but suitable for our youngest boy at age 13 and us (50s). Highly recommend this!!! read more

I'm writing reviews on trip to PR, which was three years ago, but it was very memorable. One of the first things we did was go on a Segway tour across Old San Juan to learn about the history of Puerto Rico. However, before we get going on our segways, we get a basic training and safety course from the tour guide. -My travel companion masters it right away -I, on the other hand, struggle a bit as I'm steering too much and then realize to put less effort into it and then get it. After I make a fool of myself, we go on our way and she shows us a bit of the pier and explains why the houses have no numbers, go to a fort and then tour a lot of Old San Juan. We covered a lot of ground and going over the bumps was fun. Unfortunately, we ran into rain, so we had to wait a bit and this delayed our tour. Luckily, we were the only people for the day. Just riding on the segway was so much fun, but the tour guide was really knowledge and seeing the fort was so cool. I love seeing old war stuff (even though I'm totally anti-gun). We enjoyed it so much that when we walked around Old San Juan, we were thinking "we need that damn segway back!!!" Overall, great time. read more

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My wife and I were so glad that we decided to do this. Our guide, Jose, did a great job! During the training session, he made sure everyone knew how to handle the Segways. We have done Segway tours before, but have never gotten this kind of training. It really helped with as hilly and bumpy the cobblestone streets can be. We got to see a lot of Old San Juan and made several stops for pictures. read more

The tour was interesting, although I would have liked to get into town more, instead of staying along the Princess Walk and the fort. I would have liked a longer tour, but I don't know if they are scared to bring groups of people on segways into the crowded streets. A segway is certainly a great way to zip around town, and to climb the steep streets of Old San Juan. I enjoyed it and think it was worth the price. read more

This was a great tour! Jose locally owns this Segway Business, definitely come to help him out by buying his tours! We originally booked this trip for a 1pm tour but Jose contacted us to rebook it for 4pm 48-hours ahead of time, so it was great courtesy! On the day of, we arrived at 3:50pm and we were able to get started with a introduction video to how to use a Segway. Then we went outside to the pier and we got to get some practice on the Segways, which Jose creatively made exercises for us to try before we head out to the tour. You are able to get an earpiece and device on a lanyard you have during the tour to hear the tour. You start at Pier 2 and head through Old San Juan neighborhoods and you are able to get great views and beats the walking. It culminates with a visit to El Morro (we even got to see the Governor's motorcade). With the 2-hour tour we were able to get free admission to El Morro. We then rode back through the city and back to Pier 2, a great 2 hours and well worth the money! read more

This was our first tour on a Segway and we quite enjoyed it. Bit pricey but it covered lot of important tourist points and Our instructor Jose was great! read more

Segway Tours PR - Tours Near Me - San Juan, Puerto Rico

The tour was fantastic! My daughter absolutely loved it. She did not want to get off. Very easy to do and you see a lot more of Old San Juan than on foot. read more

This was well worth the price! For those who have never rode a segway, don't worry they will teach you. It was a total of 6 of us who went on the tour and none of us rode before so he showed us a safety video and taught each one of us how to use the Segway, individually. Once we were all good to go, we went around the island to some of the attractions (I'm not going to mention them because it may ruin it for you, but you will definitely enjoy the tour). Not much more to say about the tour other than some great photo opportunities, great tour guide, and a great tour as a whole. Enjoy. read more

This was my 4th segway tour. I've done one in St Louis, and two in DC. This one was fun. This is the only one where I was given an ear piece and that was awesome! We could hear the guide the entire way. He did a fantastic job; shared a ton of information and was funny. The tour included entrance into Castillo de San Marcos. We thoroughly enjoyed that - and saw so many other things as well. Walking around by ourselves would not have been the same. read more

The Segway Tour is definitely a must do when in Old San Juan. You learn a hefty amount of their history, culture and lifestyle. Plus its exceptionally easy and fun to ride! Our tour guide, Jorge, was a fantastic instructor. He took the extra time to ensure that we were aware of the safety precautions and comfortable with maneuvering the segway. We stopped at multiple sites and our tour guide unraveled a vast amount of history that Old San Juan holds at each location. The total duration of the tour was about 3 hours, including the training and safety portion of the tour. Not a day goes by that I wish I had my own segway back home in NYC. Thank you for a great experience! :) read more

This is my new go-to trick for visiting any city because you combine a fun riding activity with a good tour guide who will tell you what's what and make sure you see it all. Worth the cost, I promise, and you will figure the segway out. I only fell once and I'll live. Take the two hour trip so you can see the fortress (if for no other reason than it is fun to ride the segways there). Jose was great at making sure we understood all we were seeing, knew the historical significance and answered all our questions. It is too damn hot and muggy to see Old San Juan any other way (and a car is the most useless thing you can have down there). I can't say enough good stuff about this. Riding the segways is fun, plenty of stops to take pics and a great way to see a city. This was my first ride and I was fine. Definitely recommend this as a not-to-be-missed activity for San Juan (or anywhere, it seems!) read more

I was in San Juan on a business trip & when I realized my arrival was before 1pm, I quickly scrambled for something to do. I settled on this place b/c I could make the 3pm tour time & I'd never tried a segway. No one was in the office until exactly 3 & it turned out I was the only one on the tour. Natalia taught me the in's and out's of the scooter and we were off. It was a blast & Natalia was very patient with my accidental attempts to run her down. The old fort is great. The view from the bathrooms is very amusing. read more

This was the highlight of our trip! We loved seeing the beautiful city of San Juan. Our guide made sure we all felt comfortable on the Segway's before the tour began. He knew a lot of history and interesting facts! This is by far the funnest way to explore the city. read more

We are so glad we did this 2+ hour tour. This is our 4th time to Puerto Rico and it wasn't until this tour that we got a good picture if San Juan history. Jose was an excellent tour guide. The segways were fast, fun, and surprisingly easy to get the hang of. After we got off it just felt wrong to walk (LOL) and we are considering looking into buying some. Thanks Jose! read more

Segway Tours PR - All eyes were on us wherever we went - Tours Near Me - San Juan, Puerto Rico

Horrible Experience! My parents could not ride because they did not feel comfortable with instruction and the Segway in the light rain. They let the instructor know and did not start the tour. The COMPANY kept the complete FUNDS and REFUSED ANY kind of refund. What do they want?! If someone does not feel comfortable with the weather or the machinery should they go on anyway and fall and end up in the hopsital???? They are highly unprofessional and love to scam people out of money . SHAME ON YOU! Running this kind of service you should know people may or may not be able to ride or be scared of weather condtions and what do you do? FORCE THEM TO GO ON OR LOSE your complete amount! WOULD NOT RECOMMEND TO ANYONE MAKE SURE TO READ ALL COMMENTS BEFORE BOOKING WITH THEM! Seems we are not the first people they have done this too. read more

My husband and I are avid Segway tour people. On every vacation we go ... that is always the preferred choice for getting to know a city. Unfortunately in San Juan the rules and regulations are different- And regrettably so this company had zero compassion, understanding, and customer service. Our first issue was that we had difficulty finding the place... walking from one end of the pier to the other and when we called the gentleman was getting frustrated- enough that it could be heard through the phone. When we finally make it he said... get on the scale... I didn't have a problem but my husband being a large man was over by 7 pounds. He immediately said. You can't ride... and although we were super disappointed (and laughed because we both couldn't believe that we had gained some weight eating delicious local food) we said ok. So we asked him to please refund us. We had prepaid through PayPal. And without skipping a beat he said "nope I will not." You should have read the rules and read what you were agreeing to. This place has a weight restriction. We were in disbelief that he was not going to refund us. How can you steal $207.39 from someone. That is theft. I would never recommend this place. In fact we have a cruise coming and It has a stop in San Juan. i will make sure that it is known that this company has no customer service and rubbed by someone that would take someone's money without giving them the service. read more

I was hesitant to do this tour because of the price- but it was worth every penny! Getting on a Segway is also quite scary if you've never been on one before but with such a patient instructor such as Manny, you'll get the hang of it real fast. Like I said, the 2 hour tour is pricey but once you see all of Old San Juan and learn the history of the fort, you will have no regrets. Plus it's so much better to travel around on a Segway than by foot and everyone who saw us wished they could be us! I would recommend this 110% to everyone I know!! read more

Best tour I've done on any trip to the islands...well...maybe except for the French beaches in St Maarten Had a group of 6 of us ages 12 through 60. Natalia had all of us riding like pros in 10 minutes. She's a wonderful guide. This is THE way to see Old San Juan. Don't even hesitate....DO IT!!! read more

I've been on several segway tours before (Washington DC, Minnesota, Seattle) - and I have to say, this one was by far the best! The tour guide was super knowledgeable & friendly, the scenery was lovely, and we learned a lot about Puerto Rico. I would highly recommenced this tour : )! read more

While Jose' was prepping my big group for our pre-paid Segway tour that I booked for everyone far in advance, a couple walked in and asked if he had space for them on our tour. There was only one Segway left and they were two people. He immediately made up an excuse to not let me go with my group, refused to refund my money that had been pre-paid, and took money from the walk-ins and gave them my spot and the unused spot. Two of the men from my group left in protest and becasue they were worried about my safety (I'm a young female in a city I had never been to before and I had already been sexually harrassed by several men when we walked together from the ship to the shop.) Jose also refused to refund me for the two guys unused rides. The credit card company ended up crediting me back for my spot that he gave to the couple, but still made me pay for the guys unused spots. Please do not support this corrupt business! read more

I never operated the Segway before, and I am not good at balancing. It was scary in the first few minutes. The tour guide was gentle and patient with me. I am so happy I made it. The other guys canceled at the last minute. So this became a private tour for me and my husband. The tour was informative and this was the best way to see old San Juan. read more

Segway Tours PR - Tours Near Me - San Juan, Puerto Rico

tldr version: We absolutely loved Jose and the Segway tour. We took a Carnival cruise to San Juan. For some reason, Carnival doesn't partner with segwaytourspr.com (I suspect that Carnival wants too big a slice of the pie) and so I had used the website to get any information that I'd needed. Jose and I emailed back and forth a couple of times and that was it. The system (as of June 2014) isn't automated so don't expect any fancy reservation system. When we got off the boat, I put the address that I got off the website into my iPhone. It didn't get me very close. I called Jose (with AT&T, it was a local call) and got his answering machine. In about 5 minutes, he called me back and gave me directions to the building. If you don't know where it is, it's a little hard to find. I'd highly recommend getting directions from Jose. We were a little early and as others have noted, he doesn't get there very much before the tour is to start. We were scheduled for 4:00 and he got there right before that. One little tidbit about me, I'm overweight. There, I said it. I was concerned that I might be over the 260 pound limit. My first thought was that, "They'll probably just ask me what I weigh and take my word for it." They do not. There's a scale right there by the desk. Jose immediately had me step on it. Fortunately, I was under the limit. Jose gave us helmets and took the women outside to practice while the men watched a safety video. After about 10 minutes, he came and got the men. There were 7 in our overall group. When it was my turn to practice, I stepped up onto the Segway and took to it immediately. It was kind of funny because Jose and another man were talking about me in Spanish and my size. I heard "cuerpo" repeatedly. Fortunately for me, I also snow ski and my balance is pretty good for my size. In fact, as Jose was showing me how to turn, he said "Are you a skier?" When I told him that I was, he wasn't surprised. In fact, he put me at the end of the line. I tell myself that he did it because he immediately recognized my natural abilities. ;-) Jose took us all over Old San Juan. He made the tour as interesting as it could possibly be. I learned more about Puerto Rico in those 2 hours than I had in the previous 51 years. I would do it again in a heartbeat. read more

Talk about a disappointment!!! I have been wanting to do a Segway for quite a while, we were traveling to PR for the day so thought here's our chance to stroll around to see what this city has to offer. We booked our excursion 3 months prior to our arrival and got CONFIRMATION from Jose that we were booked. 2 days before the departure of our trip Jose emailed me saying that they were cancelling the tour due to lack of interest- he kept trying to reschedule my group for a time that suited him and his calendar, but as I told him repeatedly we were only there for a day as a cruise port. We emailed back and forth trying to make this happen even saying we would pay more for a private tour (because per other reviews there have been singles who took the tour). Jose responded saying there needed to atleast be 4 persons to operate the tour- with that in mind (as we were a group of 2) I reached out on a cruise forum asking if anyone needed plans to find out there were MULTIPLE people who had the same story... case in point Jose was lying the whole time and guess thought that it was acceptable protocol to just cancel on his guests. DO NOT trust this tour group to give you a wonderful PR experience, SO disappointed in the lack of customer service and professionalism. Thanks for starting our vacation off right Jose!! read more

Where do i start? Jose was OUTSTANDING!! just awesome. He truly knows his history. I told him we would write a review because we thoroughly enjoyed out tour. Initially I thought it was somewhat pricing for the 2 hour tour, but afterwards we realized that it was well worth every penny. We had a great time. There were four of us visiting on Spring Break and we had a great time. don't do the 45 minutes, we were so glad we chose the 2 hour tour. The booking process and confirmation process was really easy. Also to learn to ride was really easy. Give it a try you will not regret your decision read more

I had to drag my boyfriend kicking and screaming to do the segway tour. In the end he loved it; said it was the best part of our trip to Puerto Rico. We did the 2 hour tour which was amazing. Jose, the tour guide, really knows what he's talking about, made the cost of doing this worth every penny. We learned a lot about the history of Puerto Rico and left very satisfied with the tour. Great experience! We're excited and looking forward to trying the upcoming motorcycle tour sometime in the future. read more

My wife and I did the two hour tour today with Jorge as our guide. In short, it was worth the cost. Jorge was very knowledgeable and gave us information and insight we would not have gotten on our own. The Segway's are really fun to ride and much easier than expected to master. (My wife and I are both over 60 and had no problem learning to ride with 10 minutes of practice.) The Segway is a great way to cover a lot of ground on a tour without huffing and puffing in the heat and humidity. We highly recommend this tour. read more

This Segway tour of Old San Juan with my brother was amazing!! Instructor/Guide was extremely helpful with learning the Segway and also looked out for each member of the tour. There were a few steep inclines/declines and he knew to teach us about these prior to us departing the port area. He was also very knowledgeable about Puerto Rican history & the Fort & wall around Old San Juan. Great tour!!! I would highly recommend this tour. read more

Would like to say that I was able to experience this tour, but unfortunately after booking two months in advance our tour was cancelled by Jose four days before we were scheduled to go. After hearing such great reviews on Yelp and TripAdvisor, we thought this tour would be a great way to spend our short period of time in San Juan while on our Carnival Cruise. We were told that they did not have enough people for the 10am tour and that our only option was 4pm. Even after offering to pay additional for private tours, and explaining that our ship left at 3pm, Jose continued to only offer 4pm. After much research, and contacting travel agents in Puerto Rico, we found out that this was the only Segway company in the area, and that he more than likely overbooked us - instead of not having enough people which is what we were told by Jose. Extremely disappointed in the customer service and sad to say it started out our vacation on a sour note. read more

Wow we took this tour yesterday 21 April and can't stop talking about it. Absolutely worth every penny and more. The guide extremely knowledgeable plus will provide insight into Puerto Rico candidly. Segway was incredibly fun and easy to use. Guide even took extra care with my wife whom was uncertain with balance at first but became expert in the end. Great way to truly take in old San Juan and its fortifications in style! When the tour is over, be sure to end your excursion with (no lie) the best coffee in Puerto Rico located right next door. read more

Went on the tour on 1/26. Booking was a bit disorganized, but when you realize the whole thing is a 2 person operation, you will see why. Their office is right on pier 2, and we stopped by, and there was no one there and the door was locked. Info on the door said to reserve online or call. We tried both. Call was returned eventually, but online booking actually was fairly easy. They did not require any credit card info up front, just our names and contact info. We wanted to go on Friday, but Saturday was the next opening, so book a few days ahead. We had to return a conformation email and we were all set. Tours are small, groups of 6. When we got to the office on Saturday, again the door was locked. We were there 1/2 hour before the scheduled tour. So we had some GREAT coffee next door (best in San Juan) and our guide showed up about 15 min before scheduled tour. It's just her and the owner running the place. She was very friendly. On our tour was my husband and I, and 2 women who were leaving for a cruise later in the day. They were able to store their luggage in the office while we were on the tour. Another couple had reserved, but did not show. She gave us a 1/2 Segway lesson, and then we were off on our 2 hour fortifications tour. Our guide was very knowledgeable. We went from the pier, around the edge of the city wall, and up to El Morro fort. She also walked us through the fort, and admission was included in the tour. Then we rode back to the office. We has a few stops along the way for pictures, and a bathroom stop at the fort. The price seems expensive, but it was worth every penny, and my top recommendation for what to do in San Juan. It was a great way to see a lot, and get an overview of everything, plus the Segways are fun. My only complaint was my feet were tired from standing on the Segway. Be sure to wear comfy shoes. Definitely splurge for the 2 hour tour, 45 minutes would have been too short. read more