Guitar Joe is the BEST!!! I've frequented Grapevine Guitar…read moreLoft for several years. A great place to find a variety of quality guitars. Joe knows is always helpful, courteous and informative. And he's an all around great guy to talk to. It's a pleasure doing business with Joe and the entire team.

DON'T BOTHER GOING HERE!…read more I purchased a brand new Fender Squier Mini Strat Electric Guitar, a (supposedly leather) guitar strap, and a used Blackstar amp. I only played the Fender Squier Mini once after removing the plastic, and it plays, but it doesn't sound like it should. I also attempted to use the "leather" guitar strap with the Fender (which was suggested by the salesperson for this guitar), but it didn't hold the guitar and started fraying after one use. Then, after using the amp only 3 times, it completely stopped working. It turns on occasionally but none of the buttons work and there is clearly something wrong with the internal electrical system, so it's useless. I reached out to the manager of this store about returning these items but I have not heard back. I would definitely NOT recommend this place!!

Bought a Roland amp for playing at the jails I visit. Came with a cool aluminum stand was gently…read moreused and allowed me to plug my mic and guitar in. Even came with a great case for transporting. It works awesome with my Martin d28 and my sure sm58 mic.. These guys are awesome to work with!!!

I purchased a 1965 Gibson ES-335 from Charley's Guitar Shop in April 2021 after seeing it listed on…read moreReverb. The listing described the guitar as having "no breaks, no cracks, no repairs other than a refret." Recently, while preparing to sell the instrument, it was inspected by a respected luthier in the UK. During this inspection, it was identified that the guitar has previously undergone a neck reset, with associated finish work around the heel. The luthier has advised that this work appears older and predates my ownership. As many will know, a neck reset on a vintage ES-335 is considered significant repair work and can materially affect both value and collectability. It is also the type of work that would normally be disclosed at the point of sale. I contacted the shop to raise this and to try to resolve the matter amicably. Despite multiple emails, a phone call, and a clear proposed resolution, I have not received a response to my follow-up correspondence. I have now sent a further formal email requesting a response within 14 days. I remain open to resolving this fairly and would welcome the opportunity to discuss it directly.

As a first-time customer, everything about Billy's business was impressive. Had the knowledge and…read moreexperience to go directly to the suspected problem. He was right. It was fixed and I was gone in less than an hour. And the cost was completely reasonable. Makes it real easy to recommend to friends.

Billy is the guy in Dallas to see for all things guitar. He did a top notch job repairing an…read moreissue and replacing the power tubes in my Orange amp. He took the time to answer all of my questions and was very clear about what I needed to have done for my amp. The repairs were completed very quickly and my amp sounds amazing now. The communication and professionalism made the whole process an all around great experience. Your prized gear is in REALLY good hands here!

Bill is an outstanding guitar service representative.His quality of work is amazing just amazing…read more.He explained his process on guitar repairs and yes he did just what he said .I picked up my guitar and played it and it sounded like the way my guitar should sound .Other places I know also other places wanted to charge me more and Bill services and charges is awesome .Yes he is Old dog repair but the way he treated me like I was the only customer .*

From the owner: Our specialty is guitar and bass setups and repairs. Setups follow a 13 point service on all…read moreguitars and basses. Our work is guaranteed 100%. We are a home based business. I have been playing guitar for 60

Don't go here, the music school seems legit but the repair guy is a charlatan. Says he teaches…read moremartial arts too, my kid took martial arts and they always stressed doing the right thing and being respectful. John has been paid, the bass is not fixed, that's not doing the right thing and it's not respecting your customer. I wish I had gone somewhere else, this was a horrible experience.

fantastic teachers. they really listened to my students needs and did exactly what I wanted.read more

I went inside Guitar Center for the first time. I have driven by them many times in North…read moreArlington. I never stopped before because I do not play any instruments. We stopped by to get a gift card for Christmas. I am glad I went inside the store was fun just to look around. Guitar Center has much more than guitars. If you want a guitar, they have new or used guitars electric or acoustic. All price range and name brands. Plus, they have different rooms with drums, synthesizer, speakers, and part and accessories. Service was good store was big plenty of stuff. This is a fun store to look around maybe it will inspire you to learn to play.

This team of musicians that teach and guide customers is phenomenal. My son is taught by Mr. Zach…read moreProtono, and he is a very gifted instructor. Within a year my son was playing music by Rush. Mark Tenorio is an awesome coordinator and does a great job of setting up showcases for the students to share their progress. All of the staff has been extremely kind and they are all super humble. Go visit this location!

Don't bother if you believe this is a large selection. This appeared to be a large store, but it…read morewas not. Maybe it was at one point, but now it is just a corner of the painted palace shop with some out of tune guitars, although not all are out of tune. Very low inventory. For those under the impression this is a large guitar shop, you are mistaken. Hopefully this review saves someone from the trouble of trying to locate what they believe to be a locally owned, unique alternative to Guitar Center. That said, if you're looking for a starter and not much else then maybe check it out.

From the owner: Closed closed closed closedread more

He's a busy man because he's good at what he does! Just need to expect to wait but it's worth it!read more

I've taken my guitars to Kerry for around seven years now. Never disappointed that he could…read moreidentify the cause and fix the issue. Does awesome setups as well. Kerry is a straight shooter, no BS. That said, be prepared for the work to take 1 or 2 weeks or possibly more. His workload is backed up because he does quality work that is not rushed. Well worth the wait.

I've been a student of John's for the past 3 months and he has really helped me with my technique!…read moreI've gotten much better as a guitar player.

John helped me improve my chops and taught me to play some nice songs. When he has the time he can…read moredo some guitar repairs. Had one of the best setups ever on my Ibanez.

Brought a guitar in for repair. These folks are very professional, and I was called right away with…read morethe cost of the repair.

Great people for your instrumental needs. This is my music store to go too. From the time we…read morearrived in Dallas, it was Murphys. Even more so now that Sam's closed. Guitar center is out of the question.