Yesterday I brought my Fishman PA system to the Fort Worth location of Tone Shop Guitars hoping…read morethey would buy it from me. Turns out PA equipment is not among the items they sell so they couldn't make me an offer. Although I was initially disappointed, Chris the representative I worked with, suggested two possible places nearby that might buy it. He even helped me carry my equipment back to my car and load it in. By the way, the store Chris referred me to did indeed buy my equipment. I was very impressed with friendly and helpful service I experienced at TSG even though I was not a paying customer. Outstanding customer service!

Internet deal with their Fort Worth location. I contacted them regarding a high end, used guitar…read moreand requested additional pictures, weight and a personal in hand inspection. Very quick response and all the info was provided. It was at an excellent price and I asked if it was possible to cover shipping. They immediately responded they would handle that. It was advertised as "good" condition but when it arrived I was shocked to see it exceeded the claim by looking brand new. My first transaction with them but most likely not my last. Nice to deal with a business that delivers more than promised. Not too common these days. Top notch all around!

Never gave me an estimate, never gave me a timetable. Had my guitar for a month. Don't go here…read more Go somewhere else. Not a professional. SHAME.

Wick is still remarkable. When your luthier sends you this before 8am AND he returned from vacation…read morejust to get it done for your son, you know you've found not only a great luthier but a great man. From day one of meeting Wick, he's treated Randal with dignity and respect even though Jr was just a boy with a simple guitar. If you play a guitar, you need a luthier and Wick is the best. Thank you for keeping my son's Taylor "smooth as butter" - Jr's words. @wicks_guitar_shop

The staff at Houghton is patient, knowledgeable, and personable. They will go out of their way to…read moreget the right instrument in your hands. Instrument trials are easy with free shipping even on returns of new instruments. Email questions are answered quickly and intelligently. I have been playing brass instruments since 1976 and have not had a more pleasant remote purchasing experience than this. Buy with confidence from Houghton Horns!

What a wonderful experience!! I had to bring a baritone twice for 2 separate issues, and each time…read morethe experience was top notch. The staff is so friendly, the location is clean and just has an overall inviting feeling when you walk in the door. I have used 2 other stores in the past and I will never go back. Houghton Horns will always have my business. I took the baritone to another location first and was told it would be 2 weeks BEFORE it could be looked at. The quote was $300. And the employee there (Bell's) was very short with me and rude. I then went to Houghton and was told I would likely have it in a day or 2 and the cost was over half the price! And the employees are just so genuinely nice. I regret the many other visits to Bell's and Music & Arts. I promise, you will love this great company!

Bill is an outstanding guitar service representative.His quality of work is amazing just amazing…read more.He explained his process on guitar repairs and yes he did just what he said .I picked up my guitar and played it and it sounded like the way my guitar should sound .Other places I know also other places wanted to charge me more and Bill services and charges is awesome .Yes he is Old dog repair but the way he treated me like I was the only customer .*

From the owner: Our specialty is guitar and bass setups and repairs. Setups follow a 13 point service on all…read moreguitars and basses. Our work is guaranteed 100%. We are a home based business. I have been playing guitar for 60

Took my new-to-me 7 string to Daveo to set up since the previous owner didn't do it correctly. It…read moreplays like a dream now and he was even able to get it done same day. Highly recommend this small shop for repairs/setup!

I have been doing business with Dave o and crew for 5 years,their service is outstanding in the 5…read moreyears Zoo music has set up and repaired 15 of my Guitars.I trust no one else and will continue . John Raden

New owners, but still good people. The experience was definitely different, but we will come again.read more

I bought a Jon Paul Fusion silver bow. Our postman, Keith, wrote a note on it that it arrived…read moredamaged,, AND he came back to ask if it damaged. It is slightly warped and there's an issue on the bow hair pin. Despite paying EXPRESS delivery, which failed and ended in damage, they refuse to refund my shipping and I can't request it at the post office because it was purchased on Young Musicians account. Thieves!

What an amazing shop! Bright and light with a great atmosphere. I loved the worship music playing…read morethat set a peaceful ambience. They have guitars and amps for sale, offer lessons, and have a luthier. It's a great local spot!

Professional, smart, knowledgeable, excellent work and service! I've found a new home.read more