I guess I didn't look like I wanted to buy anything so no one asked if I needed help when I walked…read morein. I wanted to see how much a Hohner Acoustic Guitar and Yamaha keyboard runs. After looking around myself, I then had to go to the counter to ask questions. I didn't feel to welcomed so I didn't even look at the keyboards. I am looking to sell one instrument and I'm trying to see a good price range, the other one I may be looking for an upgrade. Nice shop just not for me...I'm big on customer service

Best music store EVER! Always have what I need....manager David Walker is knows his stuff & a great…read moreguy!

Bill is an outstanding guitar service representative.His quality of work is amazing just amazing…read more.He explained his process on guitar repairs and yes he did just what he said .I picked up my guitar and played it and it sounded like the way my guitar should sound .Other places I know also other places wanted to charge me more and Bill services and charges is awesome .Yes he is Old dog repair but the way he treated me like I was the only customer .*

From the owner: Our specialty is guitar and bass setups and repairs. Setups follow a 13 point service on all…read moreguitars and basses. Our work is guaranteed 100%. We are a home based business. I have been playing guitar for 60

The staff at Houghton is patient, knowledgeable, and personable. They will go out of their way to…read moreget the right instrument in your hands. Instrument trials are easy with free shipping even on returns of new instruments. Email questions are answered quickly and intelligently. I have been playing brass instruments since 1976 and have not had a more pleasant remote purchasing experience than this. Buy with confidence from Houghton Horns!

What a wonderful experience!! I had to bring a baritone twice for 2 separate issues, and each time…read morethe experience was top notch. The staff is so friendly, the location is clean and just has an overall inviting feeling when you walk in the door. I have used 2 other stores in the past and I will never go back. Houghton Horns will always have my business. I took the baritone to another location first and was told it would be 2 weeks BEFORE it could be looked at. The quote was $300. And the employee there (Bell's) was very short with me and rude. I then went to Houghton and was told I would likely have it in a day or 2 and the cost was over half the price! And the employees are just so genuinely nice. I regret the many other visits to Bell's and Music & Arts. I promise, you will love this great company!

New owners, but still good people. The experience was definitely different, but we will come again.read more

I bought a Jon Paul Fusion silver bow. Our postman, Keith, wrote a note on it that it arrived…read moredamaged,, AND he came back to ask if it damaged. It is slightly warped and there's an issue on the bow hair pin. Despite paying EXPRESS delivery, which failed and ended in damage, they refuse to refund my shipping and I can't request it at the post office because it was purchased on Young Musicians account. Thieves!

Took my new-to-me 7 string to Daveo to set up since the previous owner didn't do it correctly. It…read moreplays like a dream now and he was even able to get it done same day. Highly recommend this small shop for repairs/setup!

I have been doing business with Dave o and crew for 5 years,their service is outstanding in the 5…read moreyears Zoo music has set up and repaired 15 of my Guitars.I trust no one else and will continue . John Raden