Never gave me an estimate, never gave me a timetable. Had my guitar for a month. Don't go here…read more Go somewhere else. Not a professional. SHAME.

Wick is still remarkable. When your luthier sends you this before 8am AND he returned from vacation…read morejust to get it done for your son, you know you've found not only a great luthier but a great man. From day one of meeting Wick, he's treated Randal with dignity and respect even though Jr was just a boy with a simple guitar. If you play a guitar, you need a luthier and Wick is the best. Thank you for keeping my son's Taylor "smooth as butter" - Jr's words. @wicks_guitar_shop

Yesterday I brought my Fishman PA system to the Fort Worth location of Tone Shop Guitars hoping…read morethey would buy it from me. Turns out PA equipment is not among the items they sell so they couldn't make me an offer. Although I was initially disappointed, Chris the representative I worked with, suggested two possible places nearby that might buy it. He even helped me carry my equipment back to my car and load it in. By the way, the store Chris referred me to did indeed buy my equipment. I was very impressed with friendly and helpful service I experienced at TSG even though I was not a paying customer. Outstanding customer service!

Internet deal with their Fort Worth location. I contacted them regarding a high end, used guitar…read moreand requested additional pictures, weight and a personal in hand inspection. Very quick response and all the info was provided. It was at an excellent price and I asked if it was possible to cover shipping. They immediately responded they would handle that. It was advertised as "good" condition but when it arrived I was shocked to see it exceeded the claim by looking brand new. My first transaction with them but most likely not my last. Nice to deal with a business that delivers more than promised. Not too common these days. Top notch all around!

Took my new-to-me 7 string to Daveo to set up since the previous owner didn't do it correctly. It…read moreplays like a dream now and he was even able to get it done same day. Highly recommend this small shop for repairs/setup!

I have been doing business with Dave o and crew for 5 years,their service is outstanding in the 5…read moreyears Zoo music has set up and repaired 15 of my Guitars.I trust no one else and will continue . John Raden

Two old budget guitars…read more New strings and set-up Fantastic work Reasonable price Feelin good Sounding good Thanks!

Amazing guitar maintenance and setup. One of the best if not the best I've ever had. Brought my PRS…read moreSE in and it's better than new. Will be coming back here for future setups for sure and also recommending as well. Thanks.

Not sure why they have such a low reviews. I love this guitar center. Everyone is sooooo nice…read morehere!! So talented and so musically gifted! Which is so nice when you are trying to buy a musical instruments. My daughter and my son love it here so much! We can spend hours here no question. I wish they are open 24/7!

Went in to but a wireless guitar system and they only had 2 employees and about 15 customers…read morewaiting for help. When it came my turn a person from the drum department helped me and he had no idea what I was talking about. The other employee knew what I needed and tried to educate the drum guy with my help. Their computer system said they had 5 of them but they could not be found after a very brief search. I selected an alternative system that was not really what I wanted but works so far. All the guitars I tried were very poorly setup. Another employee finally showed up as I was looking at a PRS SE Mccarty. I asked the employee why the guitar was $1400.00 instead of $600 to $900 as it is priced elsewhere. He just grabbed the guitar out of my hand, said he had to give a lesson and disappeared with the guitar. Lost sale and customer for Guitar Center. Won't be going back for a long long long time. Time to go to Reverb for my future buys.

Guitar Joe is the BEST!!! I've frequented Grapevine Guitar…read moreLoft for several years. A great place to find a variety of quality guitars. Joe knows is always helpful, courteous and informative. And he's an all around great guy to talk to. It's a pleasure doing business with Joe and the entire team.

DON'T BOTHER GOING HERE!…read more I purchased a brand new Fender Squier Mini Strat Electric Guitar, a (supposedly leather) guitar strap, and a used Blackstar amp. I only played the Fender Squier Mini once after removing the plastic, and it plays, but it doesn't sound like it should. I also attempted to use the "leather" guitar strap with the Fender (which was suggested by the salesperson for this guitar), but it didn't hold the guitar and started fraying after one use. Then, after using the amp only 3 times, it completely stopped working. It turns on occasionally but none of the buttons work and there is clearly something wrong with the internal electrical system, so it's useless. I reached out to the manager of this store about returning these items but I have not heard back. I would definitely NOT recommend this place!!

I ordered an Allora Pocket trumpet that was Used. It was in excellent condition, sounds great, and…read morewas a great price. Stu

don't bring your instruments in there to try to sell I understand they have to check them out, but…read morethey will break your instrument and then tell you they can't buy it because it's broken

He's a busy man because he's good at what he does! Just need to expect to wait but it's worth it!read more

I've taken my guitars to Kerry for around seven years now. Never disappointed that he could…read moreidentify the cause and fix the issue. Does awesome setups as well. Kerry is a straight shooter, no BS. That said, be prepared for the work to take 1 or 2 weeks or possibly more. His workload is backed up because he does quality work that is not rushed. Well worth the wait.

Great selection of acoustic and electric guitars as well as many other instruments. Friendly…read moreknowledgeable staff!

I have to say I had a wonderful experience getting my new Martin at Tarpley music. I went to a…read morenumber of stores in the DFW area, but not treated me as well as the folks at Tarpley. They really went out of there way to be welcoming and extremely helpful. I recommend them highly. Really great experience.

Got my very first lefty Les Paul after playing Strats for 45 years. First mail order Les Paul to…read moreboot.....and as luck would have it it arrived with a broken headstock. Many sad faces! Took it to Steve-O-Rino and when I got it back you could not tell it was ever broken, no sign of the breakline, and set up was excellent. Many happy faces! They are now doing a lefty Nashville Tele conversion for me and I cant wait to pick it up. Great quality work at reasonable prices...quality aint free!

Dad and Son are top notch luthiers, explains why they are always busy. great work, two nice guys…read morewho know their stuff. had several setups done, the converted a nice classical I had to left handed so I could give it to my son and the work was perfect.