I have used them for over 20 yrs. always fair and very accommodating! Love them!!!Kathy Diamondread more

I would give a 0 if it has the choice available. I never read reviews before I rent. I will now!!…read moreThis place is a complete scam! The cars are dinged up. They go after your insurance and place a claim, even for damage existing already. If they actually get money from your insurance company, they pocket the money! The dings and dents don't get repaired. DO NOT RENT FROM THESE SCAMMERS! I was at he Seattle Washington site, the absolute rudest staff! Pay extra, go through a reapable company

These guys were great. Plenty of trucks to rent, all clean and well maintained…read more In and out speedy service. With the only hold up being four trucks returning at the same time. The staff handled themselves well. And checked in all returns quickly and politely. Greeting each renter as the arrived. I don't want to move again anytime soon. But, when I do I'm renting from these guys again.

No complaints here! Everything was handled super quickly without any complications. The service is…read moresuper friendly and they really go above and beyond for their customers.

I made the mistake of renting an upright deck sander from Home Depot. Never again!!! Nasty, dirty…read moreequipment and poor service. Handy Rents should have more reviews because everything is a 5 here!!! They have been in business over 3o years and the young men in charge (Tim , Tony) were so professional, polite and total gentlemen! The store is open, organized and neat! The equipment is handed to you clean. They provide any instruction needed, take it to your car and come right out when you pull up for return. They are well competitively priced and honest. They even took a look at my personal sander I thought I broke and fixed a simple repair for me! I highly recommend this spot for rental of any handheld or heavy duty tool or equipment!!!! Hands Down!!!

They are just good to deal with and their equipment is good too. And close to my houseread more

Great customer service!…read more I made an online appointment for Sunday at 2pm, I was in and out in about 20 minutes; including a check-over of the truck for damage pre-rental and all. I did the online 'check-in' which I think did save time, as the representative asked to see my license, but only looked at it and handed it back. They didn't try hard to up-sell me with any equipment I didn't need. All in all, it was a very low-hastle, relaxed experience. I will definitely go there again. Oh, and here is a freebie for y'all: Don't try to save money by stockpiling boxes and going weird routes to get boxes (like going to walmart late at night, etc). Do yourself a huge favor and buy a bunch of boxes from Home Depot or someplace. Even better: Rubbermaid Roughneck bins. Good boxes are like 2 bucks each. And get some packing material; newsprint or bubble stuff. Here is why: when all of your boxes are the same size they stack MUCH TIGHTER and are actually more sturdy than just random boxes. The money you save by using all of your saved Amazon Prime boxes will NOT be worth the time wasted trying to get all of your rooms full of junk to fit in them. Then when you go to stack them in the truck (or storage unit) you will have so much space wasted since you won't be able to stack the boxes nearly as high as if they were all homogeneous. So just get some nice boxes already. You can use them forever. Anyways, *end rant* have fun!

I've rented trucks from UHaul, and thought I'd seen the worst of it (e.g., rolling up a truck door…read moreand being presented with blood-colored splatter on the floor and walls that looked eerily like a scene from a snuff film), but the management at this location said, "Hold my beer." In addition to handwriting a $300 late fee on my contract, they forgot to provide the moving pads. Because I'd picked up the truck at the end of the day. I couldn't address the issue until the next day. I called FOUR times and was immediately put on hold for almost an hour trying to get the pads. Of course, this meant that the movers I'd hired to move my stuff refused to move several items because they didn't have pads, so it took a few hours longer than I'd anticipated, and I was charged for an extra day--for both the rental AND the pads I never received! To add insult to injury, I'm going to have to file a charge dispute with my bank just to get a refund for the pads because no one at the location or from customer service will help me. If you're planning to rent from UHaul, avoid this location!

I moved from Cleveland to toronto - go raptors! this was an…read moreinternational move so more cumbersome than within the borders of US - dealt with visa issuance, border inspection, declaration etc. I am so glad I hired Upack as this move was very anxiety provoking but I felt assured every time I called them and they had a detailed plan of how the move would proceed. I am very satisfied, and would hire them again, no doubt!

After cleaning out Mom's house, there were a few things to take from Ohio to California. Mainly…read morethe desk my dad built. It seemed a big headache and cost to think about trying to rent a truck and do it myself. I was going to just forego taking the items but my kids said I would regret it. So I did a lot of research. I chose U-Pack for cross-country shipping and couldn't be happier. It was so super easy and affordable. I don't hand out "amazing" compliments often , but the whole process was AMAZING! They helped from beginning to end and they were in contact step by step. Everyone was super nice, professional and prompt. The unit was securely built and arrived clean. My brother, the packing guru, used straps to secure items. When I opened the door upon arrival in California, not a thing was out of place or damaged. It truly could not have been easier. We emptied the unit at our leisure (3 day window) and they promptly picked it up. I'm so glad I arranged to have items shipped. My kids were right - I would gave regretted not having my dad's desk. Thanks U-Pack for making it easy.

I couldn't find a place to rent a car due to bad credit and no credit card. Finally, I came across…read moreRusty Rentals. I'm an Air Force Veteran, and the owners are a Vietnam Vet and his wife. They were not only able to accommodate me, but they gave me a military discount too. I needed the car for in-town travel, but afterwards, I needed a 20ft UHaul truck to move a family members' items across the country. They were able to accommodate me with smiles on their faces. I'm grateful to them. The next time I'm in the Cleveland area, I will call them first!

The rental car company for the rest of us. Last summer my daughter and I traveled to Cleveland for…read morea wedding. I was delighted to find out that Rusty Rentals was still going strong. My wife and I had used the service a dozen years ago and saved over 50% over the cost of a regular car rental! It's true the cars aren't in perfect shape. However, if I'm only going to be using a car for a few days, I don't care if it's a beater, as long as it gets me where I'm going and back. I found the staff helpful and courteous, and I'll definitly use them again next time I visit. If you have a spirit of adventure, and don't need to have the latest and greatest, this is the way to go!

The staff were friendly and informative. Showed me how to the car's features. Had me processed in…read moreno time. The cruise control on the vehicle was inactivated, I found out as I drove, which was inconvenient on the highway (does Enterprise do that on all cars?).

We had no trouble or problems renting a car here. Service was good, people were pretty friendly. I…read moregave them my info, and they were able to get us in a car within 20 minutes. NIce selection of cars. Professional paper work and all. No complaints at all.

Wonderful customer service! Everything that I have seen about this facility is very clean, safe…read moreand organized.

Outstanding Customer service. We needed a place after hours on the weekend Called R&B and they came…read morein and took care of everything

I needed a tow hitch put on my 2021 Honda CRV. The dealer actually recommended a U-Haul to put it…read moreon because it would've save me at least half of the cost and be done correctly. My Honda salesman quoted me the dealership price of $500. I appreciated that advice and went to this U-Haul dealer to inquire about getting the tow hitch put on. I walked in at about 3:30 PM on a weekday and the place was busy. I had to wait in line. When I got to the counter I asked about prices and shared the model of my car with the gentleman behind the counter. He asked questions that helped him figure out which model would be best for my car, and he did not try to oversell me. He quoted me a price of $200 and said they could do it right now if I'd like. I was surprised because it was getting close to their closing time, 5 PM. Nonetheless I took advantage of it because the price was ridiculously reasonable and the timing could not have been better. I turned my keys over to the gentleman behind the counter and walked across the street and sat at Dunkin' Donuts while they worked on the car. I was originally told that it would take at least an hour closer to an hour and a half. After 45 minutes I got a call from U-Haul saying the vehicles done and ready to go. I was thrilled. The work is professional, clean, and looks wonderful. We recently use the hitch to put a platform in to take things on vacation with us, which is really all I needed it for. Could not be happier with my tow hitch installation from this place. Highly recommend!

If you go there at 645pm for propane don't expect it to get filled even though they close at 7pm…read more They will say "we about to close." When I asked "don't you close at 7pm for customers?" They said "we up out of here at 7pm." Lol great service gentlemen. Hard days work.