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    Penny's Pub

    4.5 (4 reviews)
    Closed 12:00 pm - 2:00 am (Next day)

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    Smoke on the Water

    Smoke on the Water

    3.7(20 reviews)
    11.2 mi

    A difficult evening handled with kindness and integrity…read more My wife and I visited Smoke on the Water during the very busy D-Day weekend in Conneaut. Our experience did not begin smoothly. Somehow we were initially overlooked, and after ordering we waited about an hour and a half before receiving our food. One of my orders, the brisket, was also accidentally missed. Naturally, after such a long wait we became frustrated. However, what impressed me most was how the restaurant handled the situation afterward. The manager came personally to our table, spoke to us very kindly, sincerely apologized, and made sure our food finally arrived. I told him that I understood how exceptionally busy the restaurant was and that I was happy once we finally had our meal. Then, when we were ready to pay, we were told that our entire bill had been taken care of. I actually insisted that I wanted to pay, but they would not accept payment. That gesture was far more than I expected. Mistakes can happen, especially during an extremely busy event weekend. What tells me much more about a business is how they respond when something goes wrong. Smoke on the Water took responsibility and treated us with generosity and respect. I have no complaint about the restaurant. My only food criticism is that the pork ribs were much too salty for my taste. Otherwise, we enjoyed finally sitting down, eating, and enjoying the waterfront atmosphere. Thank you to the manager and staff at Smoke on the Water. You turned what could have been a very disappointing experience into one that left me with a great deal of respect for your business. That is good customer service, and it deserves to be recognized.

    I liked the waterfront setting of the marina. I was greeted by friendly staff and got a nice…read moremargarita and the menu offered a nice variety to choose from. I was in the mood for seafood and cornbread, which was very good. It was relaxing to look out at the water and have a nice dinner. Heard there are days with music that I will be back for.

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    Smoke on the Water - Outdoor bar

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    Penny's Pub - bars - Updated August 2026

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