Our son needed emergency tire service on New Year's Day in Mt. Vernon, IL. Bruce was recommended…read moreto us by Firestone Tire in Centralia, IL. Not only did he drive to Mt. Vernon to evaluate the tire, he then went back and got his tools and removed it, reshaped the rim, and provided a replacement tire so that our son could be on his way to finish his journey cross country. We couldn't be happier with the excellent service, top-notch communication, and fair pricing offered by Bruce in this situation. As parents, we are forever grateful to him for stepping in to help our son and providing a solution to get him back on the road timely, safely, and with minimal stress for all involved. Thank you Bruce!

Great service. I was stuck on side of road with my 5th wheel camper and they came to my rescue at…read morearound 10:30pm. Was there working until 3am. Highly recommend them.

The staff was very knowledgeable, accommodating and fair priced during our break down. Clean…read morefacility and restroom to use while waiting. 5 starts is not high enough for the staff and service at this place of business.

I have been going to Bobs for years when my husband died I moved to south carolina. I still send…read morehim my cars . I moved to Missouri and still I send him my cars . He works on my mint condition show car 1967 Mustang to my 2024 Toyota Camry. My father was a master mechanic . When he had cancer he sent his cars to the best man in town. I promise is you will never be disappointed.

I was passing through the area and should have fixed a questionable tire miles before. Luckily, I…read morefound this shop. The staff were friendly, knowledgeable, and got me back on the road quickly. The best thing was, he didn't try to upsell me like they do it chain shops to buy stuff I didn't need. Highly recommend!

There is no way any of the good reviews can be true. Bad selection, bad attitude, and not a bit of…read moretruth to be found.

My car broke down while driving along I57. Firestone was the only mechanic open on Sunday. They…read morewere able to get me in immediately. The repair was very involved and they recommended seeing a dealer mechanic. I would need to wait until the next day to tow my car. Chris said I could keep the car inside overnight as I had a trailer hitch with my luggage on it. He pointed out the nearby restaurants while I waited for a ride and also pointed me to a nearby ATM. Amazing service. Great dude! Thanks Firestone!

I will recommend Firestone I went there to get a couple tires put on my vehicle and I got a very…read moregood quote on some very decent tires the service was friendly and I really didn't have to wait as long as I thought I would and I would definitely be back to see Chris

Couldn't ask for a better Auto Repair guy. Doug goes out of his way to treat all people fair. He's…read moreworked on my Autos now going on over 30 years .

Unprofessional unclean unclean overall the people are rude the service is horrible. And come to…read morefind out the mechanic even isn't ase certifed