My name is Chris, I was recently sold a lemon car a 2020 jeep wrangler Rubicon of March 31 2026…read more This car is not even 30 days old, I've been dumping coolant in the engine everyday non stop, I had a check engine light come on the dash. So, I decided to go get it checked out. I took it to holzhauer and had them check the problem, they told me that they wasn't going to do anything about it cause "it's a used vehicle you know what you got." This place doesn't do anything to help a person when they know about a cars problem. Cause im pretty sure a dealership wouldn't just buy a car off of trade-in without knowing what's wrong with it. I haven't even made my first payment yet and they will not do anything for me. I'm writing this hoping a person will see this that is interested in a new vehicle and just save their money and not deal with this place! All my money that I saved up for a down payment on a car is literally gone, and now I can't even use my 20 day old vehicle. So please, if you read this and show interest, take your money elsewhere to save you the trouble. If I could give this place zero stars then I would!

I recently contacted Holzhauer Motorsports after seeing a trailer on their website and worked with…read morea salesperson named Nic. I live 725 miles away and have never visited or set foot in this dealership, but I was seriously interested in the trailer and even provided my credit card information for a $500 deposit to show good faith. After thinking it over, I decided not to purchase the trailer because I was concerned about my ability to safely get in and out of it. I am a disabled veteran with a severe spinal cord injury, so accessibility is extremely important for me. When I informed Nic that I needed to cancel the purchase, he told me that I would not be getting my deposit back -- even though I never visited the dealership, signed a purchase agreement, buyer's order, deposit agreement, or any document stating the deposit was non-refundable. There was also no discussion whatsoever about the refund policy of the deposit in the event I decided not to proceed with the purchase. This experience was extremely disappointing and unprofessional. Keeping any person's deposit with no signed documents and no disclosure of a refund policy is unacceptable. I cannot recommend this dealership based on how this situation was handled. I have also registered formal complaints with the following: * Illinois Attorney General's Consumer Protection Division * Federal Trade Commission (FTC) * Better Business Bureau I would be happy to update my review if and when the dealership refunds my deposit.

Disappointing follow up. Wife bought her Escape about three…read moreweeks ago. Called hours after remembering the I Pass was left on the windshield. Was told by the salesman it happens all the time he will mail it back. (cover with aluminum foil please), Still not returned! Called again and he is pointing the finger at the shipping dept., Left with reporting it lost or stolen!

From the owner: Here at Holzhauer City Ford, it is our mission to be the automotive home of drivers in the…read moreNashville, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!

Like most dealerships it's varies in experience, but this one seems to be shady straight across…read more We came to look at a 2020 Jeep Renegade Latitude in orange with the powered panoramic moonroof. I have talked to 4 additional Jeep dealerships prior to coming there due to they had exactly what we were looking for. Every dealerships said I would at least qualify for 4 different rebates. $3000 - 2020 National Retail Consumer Cash 20CL1. Exp. 08/31/2020 $500 - Midwest 2020 Bonus Cash MWCLA. Exp. 08/31/2020 $500 - Midwest 2020 Retail Bonus Cash MWCLA1. Exp. 08/31/2020 $750 - Chrysler Capital 2020 Bonus Cash 20CL5. Exp. 08/31/2020 I showed them the screenshot but they say the system won't take it. Again my local dealer was able to use all those rebate codes. I said that's fine, let's continue to work on the those numbers. I bought a friend with us so we can qualify for the non-prime rebates that Jeep/Chrysler is offering. $1500 - CCAP Non-Prime Retail Bonus Cash 39CLN. Exp. 08/31/2020 $750 - National 2020 Non-Prime Retail Bonus Cash 20CL1V. Exp. 08/31/2020 Primary has a FICO of 725 and co-signer has a FICO of 470. They come back saying it's too low. We can't qualify for the non-prime. Now I am starting to be very angry. I am thinking either 1) the dealership don't want us to use those rebates or 2) Jeep/Chrysler uses baiting tactics to get people in there only to deny them of anything. At this point we are only down with the $3000 + $750. Sales guy said that let's see what the primary can get with Chrysler Capital. Sales guy comes back and says, "uhmmm we ran the primary by themselves the score is great but the rates is too high... but if you give us to Monday maybe we can run some credit unions or some local banks:". At this point I was so mad. Because we already have a pre-approval from another bank at a rate of 4.47% @ 60mons or 5.35% @ 72mons. I told the sales person just that and they are being shady. Trying to say all our rebates don't work, then come back with some ridiculous rates at (my calculation) 7%-7.25% @ 84mons. Since he only gave me a proximate of $511/mon. I told the sales person that it is nothing personal but your dealership is super shady. Trying to take away all our rebates and then try to finance through you over priced banks. We all walked out. If you are stuck with this dealership (since it's a small town) make sure you shop for interest rates and make sure what type of rebates you are qualify for. Talk to other dealerships to verify! Also DON'T EVER go there without a pre-approved loan with rate! These people are SHADY!

From the owner: We have a wide selection of new Chrysler, Dodge, Ram, and Jeep brand models for sale at our…read moredealership. You'll find a variety of different cars, trucks, and SUVs to choose from, offering different features and powertrains. With so many great options, it's easy for all kinds of drivers to find their perfect vehicle. At Holzhauers your family!

The service department went above and beyond for us . We stopped here to charge our car , had some…read moreissues and they were very kind and helped us ! We would have been stranded 1000+ miles from home had they not been so caring . Great job guys !

Purchased a car there today. We had priced a 2011 Traverse at another dealer - 20000 miles for…read moreabout 25k. Went to Meier and Eric Stiegman assisted us. He was able to get us into a BRAND NEW Traverse for that same price after finding us several rebates available to us. Mr. Rueter in the finance department was also awesome and made sure to get us the best interest rate he could find for us. We were there for several hours while these gentlemen worked their magic and I can say that everyone we encountered was friendly and seemed genuinely happy to be working for the company. I highly recommend you check out Meier if you're in the area looking for a car. Eric Stiegman is a fantastic salesman and he and Mr. Rueter will do what they can to get you into the car you want at a price you can handle.

I get regular oil changes with them. They are quick and friendly. The other day in zero degree…read moretemps my low tire pressure indicator popped up. Drove to Jensen. And was able to pull into the bay for a courtesy air pressure check. In and out less than 5 minutes.

Floyd was the salesman that helped me find my car, he was so professional, helpful and friendly!…read more10/10 I would recommend going to him. He was very patient with me and helped me find the exact car I wanted! The whole team was extremely helpful and made the car buying process stress free.

Dear Service Manager,…read more I am writing to formally express my frustration and disappointment regarding the service I received from the service department at Monken's Automotive. I brought my vehicle in for repair on March 20th because it was having issues shifting properly and struggling to accelerate. My father is currently on hospice, so having reliable transportation is extremely important for me right now so that I can travel to see him during this difficult time. Last week I received a call from your service department informing me that my vehicle was finished and ready for pickup. However, the moment I put the vehicle in drive, it immediately began jerking, struggling to move, and failing to shift correctly -- the exact same issue I originally brought it in to have repaired. I immediately returned to the service department and asked if anyone had actually test-driven my vehicle before calling me to pick it up. Ethan informed me that the vehicle did not have enough gas for a test drive. However, the vehicle still had approximately 40 miles of fuel remaining. Regardless, anyone moving the car from the service area to the parking lot should have been able to recognize that the transmission was not shifting properly. Despite the repair not resolving the issue, I was still charged $900. As of today, I am still without a properly functioning vehicle during an extremely difficult time in my life when I need it most. This situation is unacceptable. I trusted your service department to properly diagnose and repair my vehicle. Instead, I was charged a significant amount of money and given back a vehicle with the same unresolved problem. I am respectfully requesting that management review this situation immediately and provide a resolution. At this point, I believe it is reasonable to request either a proper repair at no additional cost or reimbursement for the $900 charge, given that the original issue was not resolved. I would appreciate someone contacting me as soon as possible to discuss how this situation will be corrected. Sincerely, Angelica Garcia

I worked with JJ on trading in and purchasing a vehicle. From the initial availability to…read morediscussing extended warranty and financing, he was a pleasure all the way around. Stayed in communication, never pressured me into a sale and was very transparent. Just a really personable guy that wants to see you get into the right vehicle. It can be an intimidating and overwhelming process to purchase a new vehicles these days and I walked out of several larger dealerships in the area before I found JJ and the entire Monken staff. I can't recommend them enough. JJ, CJ, and Bob were all absolutely fantastic!

A Diamond in the Ruff located in Okawville, IL ... 4 mins off I-64 ... Great Customer Service &…read moreCheck out their World-Class Service Department ... Family Owned & Operated!

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Timely response, prepared to quote a repair estimate, able to work around my schedule.read more