I came to buy a truck and the pasta was very quick. Although I did emphasize I had to be in and out…read moreof there pretty quickly due to nursing Bradley and Jack Garcia made it happen and we're very kind and thorough. Financing was a breeze. They offer lifetime free car washes when you buy a vehicle from here. Everyone was very pleasant highly recommend this location

My work truck had a brand new engine and transmission put in. The truck engine stalled out on a…read morecall and I had to get it towed to the nearest dealership which was Jack Schmitt Ford. They had it a week and said it was fixed. I picked it up and two days later had the engine light come on. I had to wait 5 days for their schedule to bring it back in. I dropped it off on a Friday and called Tuesday morning to get an update. I was told I'd get a call back before close. I got nothing. I called Wednesday and left two messages with no response. I called Thursday several times, each going to answering machine. I finally talked to Sam on Thursday night and he promised me an update Friday (a full week later). I got a message Friday that he had no update. After several times calling on Monday (10 days later), I left a message with the lady at the front desk and asked her to please have someone call me back. NOTHING. If this is how you warranty Ford trucks, it is pitiful! I just got back from having to drive 45 minutes out of my way just to get an update. I was told by Sam that he didn't even know if the truck had been looked at after 12 days and it might take a MONTH to diagnose. My guess is they just don't want to do the warranty work. Horrible customer service.

This place is great! They did such a quality job! The owner of the business was so nice. He took…read morehis time and explained everything to me. His pricing was great and he didn't try to up sell me. My car looks brand new, like totally immaculate. I will always recommend and use this business. I'm so happy I chose to get my car detailed here!

The only business I know that does their job PERFECTLY Every. Single. Time…read more Worth every penny!

First time customer to Friederichs Auto. My wife's car air was out. 90 degree week. Glenn got me in…read moreand repair was done faster than expected. Very personable guy, workers very polite, clean shop. Very impressed. Really nice, honest people. We live 35 miles away from Belleville, but we now know where to take our vehicles. THANKS GLENN!

In my many experiences with Friederich Automotive & Radiator, we are always in and out in a timely…read morefashion and work is completed flawlessly. Friederich Automotive & Radiator has always taken great care of me, explained what is going on in a way that actually makes sense. You can tell they genuinely care about their customers and take pride in their work. Reliable, honest, and consistent. I would highly recommend them to anyone looking for automobile service.

I received amazing service, they definitely go above and beyond! Everyone was helpful and…read moreknowledgeable

I had a wonderful experience here! All the employees were hard working and did everything I asked…read more When my car came in with issues, they were able to get it in and out in a very timely manor. I appreciate all the hard work this small buisness does for Aviston!

Gary was amazing! Great service and super fair prices. We had the get towed and got tires for our…read morebus!

THANK YOU!!! We were stranded on the side of the freeway for hours with our family of 6. Our rear…read moreRV tires blew & our emergency roadside assistance didn't want to help. Larry came to us, ON the freeway, IN the rain to change out for fresh tires. We are endlessly thankful & appreciative of such incredible service!!!

Took my car to F&R and they did a great job except when I went to Aldi's and went to get a quarter…read morefrom my coin drawer, all the coins were missing. I had just put a handful of change in the holder to get it out of the way so they could vacuum the cup holders. Nope, all coins stolen. I called the manager and he stated the coins must have accidentally been sucked up in the vacuum, which could have only happened if the little drawer was pulled open and the hose stuck into it. They also forgot to clean the headlights. Like I said, they did a great job cleaning and waxing, but stealing change? That is not acceptable and I will advise people not to go there.

I've used F&R for years and previously would've given them 5 stars. This time, my car wasn't as…read moreclean as I was expecting. There were still sticky stains on the door panels and dash, which I understand sometimes don't come off. Also some parts had not been vacuumed. But the real issue is they lost an OEM felt pad that was in my center console. I didn't pay $175 for them to lose bits of my car. When I went in to ask, they just shrugged and said "we don't know." No offer to look around for me, didn't even get out of her seat. Nothing. A.k.a. "We don't care." Disappointing. I'll be going elsewhere in the future. I didn't see the usual guys in there this time. Just some teenagers and younger people. Maybe the quality has gone down.

Earlier this year, John H.'s SUV got dinged up by hail. Caulk's is a preferred provider for my…read moreinsurer, and relatively close to home, so became my choice. The drop-off and pick-up procedures were simple and just outside the doorway, so felt covid safe. In between, there was a phone call explaining the repair. Sixteen dings were removed, and after a little buffing, SUV looks good again.

My vehicle was damaged in a hail storm. My insurance company recommended Chaulk Collision Center…read more I got the insurance estimate. A date was scheduled for the repairs. The repairs were done in a timely manner. I received my vehicle back. All required repairs were done. Plus, the vehicle was cleaned and in showroom condition. I would recommend this business. Communications was excellent. Work was very well executed and professional.

David came to the rescue to move my Subaru in need of a big repair to the dealership in St. Louis…read more I was in the middle of a move across the country and having my car, which is full of my stuff, in quality hands for the tow put me at ease. His company also worked with my car insurance so the out of pocket cost was less than I thought it would be. Great experience! Highly recommend!