Stopped here on our way back to Chicago with some concerns about our tire. Cordial, skilled, and…read morereasonable. Highly recommend.

The staff was very knowledgeable, accommodating and fair priced during our break down. Clean…read morefacility and restroom to use while waiting. 5 starts is not high enough for the staff and service at this place of business.

Absolutely awful human beings, They put the wrong air conditioner in my car it worked and it ran…read moreuntil it shredded the bell tough 8 months later causing $1400 worth of damage. I called them and told them they refused to pay me back they wanted to do work for free instead and the owner the front desk woman gaslighted me by blaming me I'm not sure how that was gonna work out in her head. Took them to court I won hands down but of course he had to keep dragging it out so he can wait to pay me. That man had since February of 2023 the judge gave him 2 months to pay me and he still won't. Besides the fact that they're ignoring me not acknowledging any of the communications. What a terrible business.

Great friendly fast service have been going to them for years local and fairly pricedread more

They have always been very accurate with their assessment and estimate on whatever service we need…read more It has been easy to get our vehicles in for service and they have gotten the work done in a reasonable amount of time. Their cost has been fair and they stand behind the work they do.

Oil change. Though they checked everything and are going to work on my brakes…read more I recommend them to everyone. I appreciate the fast and efficient service. They explained everything and helped.

A quick update to Sean. My check engine light has never come back on so you got whatever was…read morecausing it with the repair. Kudos!'

They did a great job doing some body repair work on my car. And, they cleaned my car inside and…read moreout before I picked it up!! Super friendly and a fast turn around on my repair - would highly recommend!!

They are honest and their prices are reasonable. My family as well as other families that I know…read moreuse K & K because they are reliable and usually at least 30% than quotes elsewhere. More than once I have taken my car in with something another mechanic shop told me I'd have to have done only to be told mine was fine (or they replaced a far cheaper part and fixed the problem). The bad: They are a small shop and get busy, so it may take a couple of days to get to you (or for an appointment) at times and they have to order their parts. They are more expensive for things like oil changes or tire stuff/alignments (they don't specialize in them and will honestly tell you that you are better off taking that business elsewhere).

A year ago I bought a new car a year ago and they called me to schedule a complimentary service and…read moreoil change. I gave them my mileage and scheduled my appointment. Upon arrival, I was told my appointment was a week ago (not when I scheduled it, since today was my day off). Then I was told no, worries, they will get me in and done in 1-2 hours. So I went to the waiting room. Next I was told they can't offer me complimentary services because of my mileage is past the allocated miles on the warranty. Remember I told the person on the phone my mileage. So I left and don't forget plan to return to Auffenberg. This is not the first waste of time after buying 4, yes f-o-u-r cars from them.

Poor customer service. Poor maintenance. I have a brand new car that has ac issues and has from the…read moretime I got it. The first time I took it in they didn't even do anything but tell me I was crazy. That was March. Then I took it in and they found the issue and "fixed" it. Come June when the weather is extremely hot I call to get it looked at again for a third time and they do not have anything for a month out. I asked them to put it as an emergency and they do not consider that an emergency. But driving in 95° car with kids is an emergency to me and probably 99% of normal people. And they never answer the service desk either. They are probably the worst customer service type I have ever dealt with.

First time customer to Friederichs Auto. My wife's car air was out. 90 degree week. Glenn got me in…read moreand repair was done faster than expected. Very personable guy, workers very polite, clean shop. Very impressed. Really nice, honest people. We live 35 miles away from Belleville, but we now know where to take our vehicles. THANKS GLENN!

In my many experiences with Friederich Automotive & Radiator, we are always in and out in a timely…read morefashion and work is completed flawlessly. Friederich Automotive & Radiator has always taken great care of me, explained what is going on in a way that actually makes sense. You can tell they genuinely care about their customers and take pride in their work. Reliable, honest, and consistent. I would highly recommend them to anyone looking for automobile service.

Just got my Jeep back for transmission problem did a great job of fixing it like driving a new Jeep…read morevery happy with them .plus they order the part it came in fast for to work on it . surprised it came in that fast I well go back to them if I have a problem . I give my friends a heads up if you need a good place to get ur car are truck done.

We brought our VW CC there as we had an engine light on. They diagnosed the issue and stayed in…read morecontact with us along the way. The problem was fixed and the cost was reasonable. Thanks Distler!