My parents needed to replace a door handle. I bought a replacement on Amazon that said it was easy…read moreto install. Missing instructions and some YouTube videos later we determined it was not. We reached out to the dealer and they wanted over $250 for the part I just bought for $20. That was before charging to install! My dad reached out to South Side. He was emailed a detailed quote explaining the steps with a cost breakdown but told this was a maximum. He dropped off the car at the scheduled time. Within two hours it was ready for pickup. The invoice showed that he was not charged for some of the steps. On the way home a warning light came on so he took it back. The problem was immediately recognized and resolved. Communication was great. Their estimate was detailed and indicated a worst-case scenario. They were honest about what was actually done and the final cost was reduced accordingly. The work was done professionally and they immediately handled an issue when it arose. This experience was better than we could have expected.

Our daughter was in an accident in Edwardsville. We live 300 miles away. These folks ABSOLUTELY…read moretook care of her and made Mom and Dad feel at ease. The work was done promptly and looks terrific. Thank you Amber and everyone

David came to the rescue to move my Subaru in need of a big repair to the dealership in St. Louis…read more I was in the middle of a move across the country and having my car, which is full of my stuff, in quality hands for the tow put me at ease. His company also worked with my car insurance so the out of pocket cost was less than I thought it would be. Great experience! Highly recommend!

Unfortunately, I had my Honda Odyssey drop dead on me whilst driving on I-64. After pulling over…read moresafely, I needed a tow and got lucky in having the guys from Tactical Towing answer my call. They were professional, courteous, and quick in responding. The heat index was over 100 degrees so fast service was much appreciated. The driver, Sky, brought cold water bottles and got me and my hoopty van to the auto body shop. Thanks to the folks at Tactical. If I ever need a tow again, these guys are my first call.

I just had an interaction with one of your drivers and it was extremely disrespectful and…read moreunwarranted. I'm at attempting to pump gas and had just finished pumping my gas and got into my car. One of your drivers was parked behind me. When I tell you I had literally just closed my door and the driver honked at me. I opened my door and said "um you can wait until I'm finished thank you". Then he starts yelling at me and yelling obscenities at me because I wasn't moving fast enough for him apparently. Of course I yelled back because I don't know who he thought he was talking to like that. I'm sorry I just got off of work and I don't deserve that. Sorry if he was having a bad day, but to take it out on me when there were other pumps wide open is just crazy to me. I'll be telling everyone i know about this and how apparently the workers are disrespectful. Never in my life have I felt like a Karen until now. Just called the store to complain and it turns out it was the owner! So if that's how the owner does business or treats a stranger, I'd never call them for a tow or business.

Gary was amazing! Great service and super fair prices. We had the get towed and got tires for our…read morebus!

THANK YOU!!! We were stranded on the side of the freeway for hours with our family of 6. Our rear…read moreRV tires blew & our emergency roadside assistance didn't want to help. Larry came to us, ON the freeway, IN the rain to change out for fresh tires. We are endlessly thankful & appreciative of such incredible service!!!

My Subaru Crosstrek was the unfortunate victim of a parking lot incident. The paint was scraped…read moreoff to the metal in the area above the fog light, and the plastic around the fog light was scraped. I took my car to two other shops for estimates before getting a referral to Moreland Auto Body. The estimate I received from Mr. Moreland was significantly lower than the other shops and included replacing the plastic around the fog light. Mr. Moreland was wonderful to talk to and work with. He estimated the job might take 3.5 days, but he had it completed in 2 days. My car looks amazing, the work is flawless. I highly recommend him and his business to anyone needing auto body repairs

I get regular oil changes with them. They are quick and friendly. The other day in zero degree…read moretemps my low tire pressure indicator popped up. Drove to Jensen. And was able to pull into the bay for a courtesy air pressure check. In and out less than 5 minutes.

Floyd was the salesman that helped me find my car, he was so professional, helpful and friendly!…read more10/10 I would recommend going to him. He was very patient with me and helped me find the exact car I wanted! The whole team was extremely helpful and made the car buying process stress free.

First time customer to Friederichs Auto. My wife's car air was out. 90 degree week. Glenn got me in…read moreand repair was done faster than expected. Very personable guy, workers very polite, clean shop. Very impressed. Really nice, honest people. We live 35 miles away from Belleville, but we now know where to take our vehicles. THANKS GLENN!

In my many experiences with Friederich Automotive & Radiator, we are always in and out in a timely…read morefashion and work is completed flawlessly. Friederich Automotive & Radiator has always taken great care of me, explained what is going on in a way that actually makes sense. You can tell they genuinely care about their customers and take pride in their work. Reliable, honest, and consistent. I would highly recommend them to anyone looking for automobile service.

This place is great! They did such a quality job! The owner of the business was so nice. He took…read morehis time and explained everything to me. His pricing was great and he didn't try to up sell me. My car looks brand new, like totally immaculate. I will always recommend and use this business. I'm so happy I chose to get my car detailed here!

The only business I know that does their job PERFECTLY Every. Single. Time…read more Worth every penny!