I really appreciate them being able to take my dog in on such short notice when a lot of vet…read moreclinics in the area are at capacity. Dr. Hall was very thorough and gentle with my dog. I had to get some x-rays done, when we got the results she also sent a very thoughtful follow up email with different options for next steps, and was apologetic that it had taken her awhile to get back to me (it's been less than 24 hours so to me that's pretty speedy!) I know my dog is in good hands, and I really liked how I saw all the staff interacting with people and their pets in their waiting room, they know fur babies are very precious and important!

My dog has been here twice. Both for hot spots and shots. The first time she had a hot spot, I…read moredidn't understand it and appreciated how the Dr I saw noticed my concern and confusion and took the time to explain things to me so I figured this is a good vet. Until this last experience when my sister took my dog in while I was out of town. I have a Jindo mix dog who comes from South Korea. I've had her now for 7 years. It's not a very common breed in the states and not a lot of vets have worked with them. Their demeanor in general is to be very calm, loyal and attentive to their owner(person). One of her favorite things to do is listen. She loves listening to birds and other sounds. She doesn't play with toys, she isn't incredibly food motivated, her favorite thing to do is just sit and listen. I noticed that she didn't come to me when called which I thought was odd, but honestly also figured maybe she just didn't want to come‍after I called her a bit louder, she came. Then I went out of town the next day and my sister called me and asked if she was having hearing problems because she didn't go to her when called(which is completely out of her character) so I made an appt for her to see the vet that same weekend so she could take her. At this point I'm concerned. She has never had any health issues and I'm hoping it's just an ear infection. (I've done my research and Jindos are quite prone to them) my sister takes her to the vet appt and about 5 minutes in I get a link on my phone for UC Davis and how to deal with Deaf dogs. So I ask my sister what the hell is going on and she tells me the Dr. seeing them is being completely dismissive and stating that I JUST DIDNT NOTICE MY DOG WAS DEAF???? And it's likely happened over time??? She also acknowledged that it's weird for my dog to experience hearing loss to that extent given her age. Yeah!! It IS weird!! That's why we're here!! Hello?? I asked if any diagnostics were done and she said no. The dr looked in her ears and said they looked normal (they didn't. When I got home she had brown gunk in her ears that is NOT her normal) I asked my sister to see if it could be anything neurological the dr said "oh yeah could be a tumor" and said she would send an email to an MRI specialist. She didn't give my sister the phone number for the MRI specialist, my sister had to get the information from the from reception area where the pamphlets are located. That's it. Nothing else was done. I return from being out of town the next day and call the MRI clinic and am told the Dr. that evaluated my dog didn't say anything other than my dog is deaf and I wanted an MRI(WTF). The MRI doctor said he recommends a Baer test see how deaf she is and refers me to a clinic. This whole time not acknowledging that my dog isn't deaf. SOMEONE PLEASE JUST CHECK HER DAMN EARS. Properly!! Run some tests!! I felt totally looked over. During this time frame my dog starts breathing weirdly and shaking her head a bunch. So I ended up taking her to the emergency vet. After actual diagnostics and a vet that listened to me, the person who is with my dog every day and knows her, we come to find she had bilateral inner ear infections. Since we got the treatment she needed, she's able to hear again and do her favorite thing again. BTW I am a social worker and my sister is a nurse. I can accept my dog losing her hearing when it makes sense. I have these conversations with patients and their loved ones quite often. The lack of compassion here for my dogs overall quality of life- because you wanted to go with the easiest answer, when it didn't make sense, is what makes me rate this as a 1 star clinic.

To clarify my original post, this is one of the best Vet clinics I have used, and continue to use…read more Dr. Kmak treats not only the patient, but the human as well. She knows that the lives of pets and their humans are intertwined and she goes above and beyond to make sure all are treated!

My cat spent the night at the ER after suffering facial trauma. They suspected a dental injury and…read moretold me she needed to see her regular vet as soon as possible for dental X-rays. I called Aragon as soon as they opened and was told they needed her ER records before the doctor could advise me. I made sure the records were sent and followed up with Aragon twice. Almost 2 weeks later, I still haven't heard from them. I don't expect my primary vet to function as an ER. But given the urgency, I needed a response and, if they couldn't help her, direction on where to take her. Thankfully, I found another vet who could see her that morning. Dental X-rays revealed a fractured tooth that required surgery that same day. They also revealed something completely unrelated to her injury: a retained root from a tooth Aragon had removed more than two years earlier. For that original extraction, Aragon recommended manually pulling the loose tooth while she was awake rather than putting her under anesthesia. I was a first-time cat owner and trusted their judgment. No dental imaging was done afterward to confirm the entire tooth had been removed. More than two years later, the retained root had to be surgically extracted, leaving her with a second extraction site to recover from. Knowing now that she needed surgery that day, I wish someone had gotten back to me. It was especially difficult to hear from other practices that they reserved urgent appointments for established patients when my cat had been an established patient at Aragon for three years. For those wondering about the practice more generally, I do agree with other reviews about the front desk. I often found them unfriendly and felt as though I was bothering them, but I stayed because neighbors had recommended Aragon and it was close to home. I have since moved my cat to the practice that performed her surgery--they offer broader in-house diagnostic capabilities, same-day urgent appointments, extended hours and Saturday availability. I'm fortunate to have found a practice where those resources are available without a significant difference in cost. For routine visits, Aragon is okay. Beyond checkups and vaccines, other owners have shared experiences that are worth reading...

We have brought our dog here since she was 10 weeks old…read more The clinic handles her with a lot of care and has been patient with all our questions as first-time dog parents. They're also proactive about scheduling so we can lock in her next vaccine or wellness visit before we even leave, which has made it easy to stay on track.

I've been going to this pet clinic for over 15 years with multiple pets. I just rescued a dog named…read moreSofie who is about 3 1/2 years old. I've taken her too many places to get her anal glands, excreted,, and this was the first place that they told me that I should sedate her with trazodone and gabapentin before I brought her in. To be honest with you, the Vet tech was quite rude. I was pretty taken a back, considering I've taken her to many other places, and they just put a small muzzle on her and extract her with no problem. Their rebuttal, was that they had a different philosophy and that if I didn't sedate her that doing the extraction could injure her. I laughed because I had a Chihuahua and they muzzled my Chihuahua six months ago. So they are being pretty hypocritical. Basically I'm upset because I had been a loyal client for over 15 years with multiple pets, and since I disagreed with their tactics of sedating my dog before an anal gland excretion... They thought it would be best if I'd go somewhere else. They also said that sofie had deep anxiety and was in a state of fear. Sofie was uncomfortable, but so are most dogs going to the vet. I've never had this problem with this vet team. But, the dynamics have changed and Dr.G would rather drug my dog than put a muzzle on her. Yet.. they felt good putting a muzzle on my 17 year old Chihuahua 6 months ago. Definitely going somewhere else where the veterinarian team are more confident in their skills, professional and know how to communicate. They definitely have a lack of loyalty.

Dr. Shih and her staff are absolutely amazing. Extraordinary care & compassion. Recently had to…read moreput to sleep my 18 yo cat. Dr. Shih was so incredibly gentle and patient, my sweet girl was purring right up to her last breath. So grateful for Dr. Shih.

I have been a client there for years, since Dr, Wilson,. I loved Hoppe. . I am beyond sad to see…read moreher gone. She was wonderful. I do not know what was happened to your hospital in the past year or two but it has gone way done. Starting with your front desk, they are very rude and give medical advice That is completely inappropriate. I had a very important issue that they would not help me with, that was not settled until I wrote to the doctor in charge that day. I had to email them and call them. That was completely inappropriate of them, your clinic is just awful now . The only thing good about it is Dr,She ( I am sure I am spelling her name wrong!). It has gotten so bad that I am taking my 3 animals to another vet. Please look on Nextdoor for more reviews. It is very disappointing!!

My dog loves it there. They do a fantastic job and that's all that matters to me…read more Herman Lindo is the best and been experienced for years

Quality has gone downhill since ownership change. Bathed two dogs in less than one hour (never has…read morehappened this fast). That was the red flag to me. Failed to trim nails on one of them (how does a simple service like that get overlooked?). Also didn't complete other services requested. Won't return after years of being a return customer.

This is our first time going to Namast'ay Dog Spa; it was busy…read more The staff and owner were very nice, and all the dogs were calm, relaxed, and seemed to be enjoying their haircuts. I like the fact that the music playing in the background was calming and very zen-like. Thank you, and see you soon.

I've been brining Deebo here for a couple years and came back under the new ownership. They are…read moregreat, communicative, and the groomer did a wonderful job. All the dogs seemed happy and relaxed. I'll definitely be coming back!

I called to ask about my 18 week old kittens breathing, which seemed rapid. I spoke with Nina and…read moreshe had me text them some videos. After a short wait, she called back and said she reviewed my videos with her team and assured me that my kitten looked perfectly well. She was super patient, kind, and informative. Really appreciated her support and though I thankfully did not have to bring my pet in, I would feel a lot more comfortable going to this vet just based off of her level of attention and care. Thank you Nina!!

We brought our very sick dog here for emergency care, and the experience was heartbreaking. The…read morefirst thing we were presented with was an estimate of $6-8k with very little empathy or compassion. We said to do what is necessary at the time, such as labs or X-rays. Strangely, just five minutes later, they came back with a revised estimate of about $1,500. We were told our dog was in heart failure and needed oxygen. Because she was struggling to breathe, we made the heartbreaking decision to let her go. The lack of compassion from the veterinarian was extremely upsetting. Even more appalling, we were charged an additional fee just to be with our dog during her final moments. Emergency care is expensive, but families deserve compassion and dignity during such a devastating time. Based on our experience, I would not recommend this facility.

They always do a great job! Very professional…read more I take my three Pomeranians there to get haircuts. They always look great. I take them here filthy messes, and they come back clean,clipped, and happy! It's like getting new dogs!

I just had another amazing experience with Bark Station Pet Salon they did another great job…read moregrooming my pets, this time I brought them both at the same time their customers service is great they care and understand and I don't might driving a long distance to bring my pets here. Thank you so much!