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    Peninsula Subaru

    2.6 (185 reviews)
    Closed • 8:30 am - 7:30 pm

    Services - Peninsula Subaru

    Auto brake repair

    Auto engine repair

    Peninsula Subaru Photos

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    18 days ago

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    8 hours ago

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    4 months ago

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    7 months ago

    They do a great job. Never had an issue. Been bringing my Subaru here for service for several years.

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    8 months ago

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    2 years ago

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    3 years ago

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    3 years ago

    Always friendly. Grateful for the free oil changes for life. Better to make appointments.

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    3 years ago

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    6 years ago

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    9 years ago

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    3 years ago

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    Page 1 of 5

    Ask the Community - Peninsula Subaru

    Review Highlights - Peninsula Subaru

    “We bought our used car from Nick Galloway, and he was so helpful and personable, getting us a fabulous deal on the price.”

    Mentioned in 2 reviews

    Read more highlights

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    Kitsap Auto Outlet

    Kitsap Auto Outlet

    (86 reviews)

    I previously wrote a 5-star review about the sales dept. The service dept. rates the same 5-star…read morereview. Our son has taken the car he bought through the sales dept. to the service dept for the required/recommended maintenance and told me how friendly they were. He even talked me up to Brent and ME up to Brent. So there was anticipation on both our parts. I was not disappointed and I trust Brent wasn't either. Brent immediately puts you at ease when you're first standing at the counter. I've never experienced such friendliness and confidence at any other auto dealer service desk, and rarely at any auto repair place. David, who sits next to him, is just as friendly. The oil change and vehicle inspection charge was fair and the turnaround time was quick--1 hour. Brent also had entered on my receipt the recommended service for next time and the estimated cost+tax. Oh, they also rotate tires for free on a specified schedule. This saves me from making a separate appointment at Costco where we bought the tires. Another added bonus. In this day of COVID, my son warned me masks aren't worn at the dealership. Well, I wear mine and I'm fully vaxxed and boosted and simply THRIVING with antibodies. So, I'm good. When I got home, I told my son and my wife that Brent and David were so friendly and conversational that it was like I was taking my car to a couple of friends who run an auto repair shop. THESE are the guys we're bringing our vehicle to for servicing from now on. At some future point they'll be servicing the vehicle we bought from the sales dept.

    Run don't walk as fast as you can away from this business. Sold my son a car they knew was back and…read morethey refused to fix the problem. He has the car 13 days and it had to toll back to then 5 times. Look at legal to handle this mess. Taking advantage of a young man looking to buy his first car. Again run away from them and pass this along. ET

    West Hills Chrysler Dodge Jeep Ram

    West Hills Chrysler Dodge Jeep Ram

    (249 reviews)

    For those customers with a lease, beware of the experience towards the last 3 months…read more You will start getting emails from various sales people, telling you that they have buyers interested in your car so to come in to talk about ending the lease early. We did and elected to just turn the car in. This was June and our lease ended in August. We were told to write a check for $275 and the lease was canceled. Imagine our surprise when we received a bill from the leasing company asking for over $700, that the car went to auction, not sold to someone else and the whatever the dealership promised along with the check was between us and them. Now we can't get the sale rep to answer us, Kaydian Fehr. We are so done with this dealership.

    Totally not the place you want to buy a vehicle, they will swindle you and Side talk you and make…read moreyou sign stuff that doesn't make any sense and at the end of the day you will get screwed, they will harass you to try to buy your vehicle, even if you don't wanna sell it and I mean by harass I mean daily calls even when you tell them you don't wanna sell it they will call and keep calling. if you want any kind of help from them. It will take days and you may have to go in there to talk to them in person because they are very unhelpful. They left the hood of my jeep unlatched 2 times, purchased a vehicle from them and noticed that there was a little tiny strip missing on a rear passenger door, they refused to replace it. It was like a $40 part but they couldn't be set back $40. They sell a whole bunch of warranties you don't need...and smile Like you should thank them...

    Heartland Toyota - Building

    Heartland Toyota

    (276 reviews)

    Thank you, Rabar, for a fantastic experience buying our Toyota! His communication with me was great…read moreand will definitely buy from him again when we trade or buy. Our Toyota was in the customer delivery area when we arrived and ready to go!!! Top notch service !!!

    To clarify, my Advisor was fantastic -- my concern is that there was work that was conducted by…read moreHeartland Toyota where they either used subpar products or the work was not done at all. I had my brakes changed on my 4Runner at this establishment on September 2025. 5,000 miles later I show up for an oil change and it's lightly requested that I change my rear brakes as they have worn down to 6mm. Again, it was suggested by Heartland that I replace the brakes that they had already replaced 5,000 miles ago. The Advisor is great (he was merely communicating what was reported), and I'm sure the technician also accurately reported the pad thickness. So why was my pad length so low when Heartland had just replaced them 5,000 miles ago? I don't tow, don't go off-roading, and most of my driving is easy highway driving. Everything else on my inspection shows that everything with the car is fine, there is nothing with a caliper that might contribute to excessive wear. I've never even felt nor heard anything to suggest this wear. My car was also aligned and is not out of alignment. So what caused my rear brakes to wear down so quick (mind you, my front brakes stay at the same pad thickness from September 2025 to July 2026). Don't rear brakes wear at a vastly level of front brakes? Never experienced this in CO where my weekdays were spent in literal stop and go traffic and weekends were spent going up and down mountains past 10,000 feet in elevation. There, my brakes would last 2 years. At Heartland, my rear brakes got to half their pad length in just 5,000 miles. I attempted to call to further inquire about this inconsistency but was not able to get a hold of anyone. I'm currently waiting on a service manager to call (hasn't happened yet) , but also since this seems to such an anomalously absurd situation, I figured this merited the initial one star review. I'll revise if this is treated with some sense of acknowledgement or care. So the question is. What brakes did Heartland put on my car. Or did they even put new brakes on my car. I'm not some hard-driving rural cretin, my other car is a Volvo XC90 that I take into Seattle for service. Every single car of mine has gone over 250,000 miles, and I have had this car serviced at a Toyota dealership like clockwork, and I have NEVER encountered this before. This whole thing is confounding.

    West Hills Ford

    West Hills Ford

    (217 reviews)

    Agree with J. B. No…read moreprior experience with West Hills Ford, but their service department, particularly Caitlyn, was communicative throughout the recall repair process, and was able to get me a rental when I needed it most. Their shop got the job done quicker than expected, so no complaints there either.

    I was interested in a Mercedes SUV on their lot and called at 9 AM to make a straightforward offer…read more I explained that I'm currently in California, that I was ready to pay for the vehicle in advance, and that I'd like to pick it up on October 11, about three weeks out. I was also clear that I needed an answer quickly, because I was considering another vehicle from a different seller. They told me they weren't sure that would be possible. Then I waited all day. Nearly seven hours later, I finally got a text (not a call) saying they couldn't take a credit card payment over the phone or accept a deposit to hold the car until October 11. So I offered to pay the full price. They replied that they don't handle delivery. I said that was fine: I'd wire the full amount and arrange shipping myself. After that I never heard from them again. They also told me they require a wet signature on all paperwork. That means no DocuSign and not even an out-of-state notary. In 2026, that's a real obstacle for any buyer who isn't local. I was offering to pay in full for a car sitting on their lot and to handle the logistics myself, and they still couldn't make it work or give me the courtesy of a reply. If you're an out-of-state buyer, or need a dealer with any flexibility or responsiveness, I'd look elsewhere.

    West Hills Mazda - Mazda CX-50

    West Hills Mazda

    (28 reviews)

    David at West Hills Mazda provided excellent service…read more He was courteous and attentive.

    Based on my personal experience, I have serious concerns about how workplace conduct and…read moreinvestigations were handled within the Haselwood Auto Group. In 2024-2025, I reported an incident of "many"involving a Westhills Used Car Director that I personally experienced as physically inappropriate. I notified upper management, and I provided photos of the resulting marks to upper management. To my knowledge, the incident was not formally documented with HR at the time. As of today, the director I reported remains employed. I was informed that an outside investigator was hired to review multiple workplace‑conduct concerns involving discrimination and inappropriate behavior by long‑term senior managers. I am aware that two senior managers were later terminated, one used‑car sales manager was terminated, and one sales manager resigned. A sales employee who witnessed some of the incidents I reported told me they were never asked any questions about those specific events during the investigation. Instead, they were only asked about unrelated allegations. This raised concerns for me about the thoroughness of the investigative process. HR asked me what accountability looked like from my perspective. At the time, I answered with empathy. Now, after dealing with the impact of these experiences, my feelings have changed. I believe that meaningful accountability is important for anyone affected by discrimination, inappropriate conduct, or hostile workplace behavior. If I'm being transparent, they should be F I R E D!! Period!! I recently reported to HR several incidents from 2012 that I personally experienced as sexually inappropriate. I also provided an eyewitness statement describing what I understood to have happened during those incidents. At the time, I did not file a formal complaint because I feared retaliation from both the individual involved and the company. Based on what I know today, the manager I reported is still employed. These experiences, along with other workplace‑conduct concerns I have witnessed or reported over the years, have shaped my belief that serious issues within the Haselwood Auto Group have not always been addressed in a transparent or effective way. What I have personally experienced and observed reflects what I believe to be a broader cultural problem within parts of the car business at this company.

    Peninsula Subaru - autorepair - Updated September 2026

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