I was happy to find a company that was actually local. They were quick to respond and very easy to work with. read more

John and his team do an amazing job getting back To us regarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals. read more

Working with Peninsula Prime Realty, specifically Sarah and Lily, have been the best renting experience my family has ever had. The initial contact we had with them was the smooth and prompt - nearly instant. We were looking for a place on short notice and they made it happen and turned and otherwise stressful situation to a pleasant one. When we were renters, they respected our privacy and bent over backwards to solve the very few issues that did arise. They even had prepared a nice welcome package when we arrived. Any time I've needed to reach them they respond immediately and I could not be happier with them. I can't speak highly enough, and had we not decided to move out of state, we'd definitely still be with them! read more

I can't believe I'm giving 5 stars to a realty management. I'm kind of a Warren, Bernie, rent control kind of person. Nevertheless, revolution isn't happening anytime soon and while capitalism still reigns, Peninsula Prime Realty deserves 5 stars. I lived in Boston for 2 years post grad and dealt with terrible landlords and realties. (See review for My City Realty) From the beginning to end PPR has been efficient and professional, and extremely clear. We got our unit in a matter of days. You paid rent and put in requests through an online system. Requests were fixed promptly and correctly. Email communication was swift. Meetings with the agents were prompt. We only had to show our unit once before it was booked. Lily was super friendly and gave us dumpling reservations after she saw we liked Boba per our Happy Lemon key chain. Check-out was smooth and Lily set expectations appropriately. For our unit our landlord took $105 from our deposit to clean the blinds and oven, and we're not even mad about it because Lily made it very clear what had to be done. I agree; it was my fault the blinds weren't dusted and the kitchen stove was not as spotless as it should have been! I highly recommend PPR. Now excuse me as I sow the seeds for the next revolution one Yelp review at a time. read more

I only just saw the property today and have to write this yelp review. This has been, by far, the best experience I have encountered during our apartment hunt. For the past few months I have contacted more people than I could count in relation to a posting. Most the time, people never got back to me. And if they did it was for a complex that has multiple units, but yet not the one they posted. Always one way out of our budget. When I saw the listing for an apartment posted by Peninsula Prime Realty I immediately had a great feeling. But not the, "this is too good to be true". Almost like the, "I found the dress type of feeling"! I reached out to made an appointment and Lily responded in minutes to set up a showing. She was very accommodating and informative. Everything was transparent! The way customer service should be! When we got to the showing she was so happy and positive. She let us know all about the location and said great things about the owner of the property. I could tell this was a genuine experience. I hope to have more great experiences with Lily and Peninsula Prime Realty in the future. read more

My husband and I worked with Brandon about two years ago when we sold our house in San Bruno to move out of the Bay Area, and I think its worth noting our review then: Brandon is the best. It's hard to come up with a better description other than that. Brandon made us feel like his number one client from the beginning. He is organized and on the ball with a close attention to detail. No question was left unanswered, he walked us through the whole process (multiple times lol), advised us on some small changes that we could do to help the house show better, and answered every text, email, and phone call I had. His game plan was so impressive our house sold faster than we thought and we received more offers than we could've imagined, selling our home 25% over asking. This allowed us to move into our dream home without much effort. We would recommend Brandon to anyone who is looking for a hassle free home selling and buying experience. He made the process seamless and stress free for our family. Since then, we decided to move back to the bay area and worked with Brandon to find our forever home. My husband and I both agree that Brandon is simply the best. And now we can say this from a sellers stand point and a buyers. His attention to detail is unparalleled, his communication is the best we've ever seen (and we have bought and sold 5 homes). He answers questions before I realize I have them, he walks you though all of the fine print in buying and selling real estate so that you are an informed buyer or seller. He takes the time to show you properties (for us we saw at least 40, no joke), with a constant smile on his face and knowledge of each property. Brandon goes to bat for his clients with his supreme negotiating skills, no nonsense honesty, and experienced recommendations. We can't recommend Brandon enough for anyone looking to buy and/or sell a property! read more

I recently worked with Brandon Kley at Peninsula Prime Realty to sell my house in the Peninsula. All I can say is WOW. From his knowledge of my local area, accessibility any time I had a question, communication skills through each step of the process and (most importantly) getting me the top dollar for my property, Brandon was stellar! He has been a true partner in every sense of the word! -- And I don't use word "partner" lightly. I have been part of nearly two-dozen real estate transactions and I put Brandon at the top of the list of agents I have worked with! He saw the sale of my house as not just a transaction, but as a relationship and it showed through his dedication and the final results. In addition to Brandon's stellar guidance and hard work, the entire team at Peninsula Prime Realty was incredibly helpful and supportive in getting my house sold. Lily Pizano in particular was there throughout the process, especially in prepping the house for sale. Thanks Brandon! I look forward to working with you and the Peninsula Prime Realty team next time I buy or sell a property in the Bay Area. read more

I would highly recommend working with Lily and Brandon. They managed our property in San Carlos seamlessly, working professionally with us and the renter. They gave us great suggestions and helped us work with painters to make the house move in ready. They also helped us sell our property and kept us in the loop of all details throughout the process. Thank you Lily and Brandon for all your hard work! read more

I had the pleasure of working with Lily Pizano on a transaction in San Carlos. She was a consumate professional throughout. She was able to navigate the transaction with the tenant in a seamless and thoughtful way. I would highly recommend her to anyone looking for an outstanding property manager and realtor on the Peninsula. read more

Lily from Peninsula Prime Realty has been great to work with. She helped me when I first moved to CA and needed to find a place to rent. As my property manager, she was very knowledgeable, responsive, and flexible though out the process. I rented a property she manages and stayed there for 2 years. Recently I asked Lily to help me with our first home purchase and I couldn't be happier. She walked us through the entire process and was there every step of the way. As a previous tenant and now owner of a rental property, I'd highly recommend Peninsula Prime Realty for both property management and to help with purchasing/sale of your home. I will continue to work with Lily and Peninsula Prime Realty for all of my real estate needs. read more

We rented a property managed by Peninsula Prime Realty for a little over 2 years recently and I could easily say that they are one of the greatest management experiences I've had in my past 10 years of renting in the peninsula. Lily and Sarah are always responsive to emails and repair request, and have always been fully transparent with us whenever something comes up, which I think makes them very trustworthy. They're always very punctual whenever they need to schedule a visit, showing great respect for their clients. But lastly, while they're always professional, it's not stuffy but instead, all the personal touches in their communication makes it really easy to approach and work with them and it's immediately apparent that they're really great at their jobs. Thanks for taking such great care of us! read more

Peninsula Prime is a wonderful management company and we really appreciated their care and service. Lily Pizano is awesome to work with and she is very prompt in dealing with issues. They respond very fast to maintenance requests. We felt very content and happy living under their property management. I highly recommend Peninsula Prime. read more

Moving is hard and stressful. Lily, at Peninsula Prime Realty, really made this super easy for me. She is thoughtful, flexible, and really knows the area well. Lily really knows how to read customers in what they want and will put effort in finding the perfect home for you. She showed me a few places within my budget and was always on time to meet me when showing me a different property. Communicating with her was easy too! That is extremely important for me. I never have to wonder if she'll call me back or if she got my message. She always answers her phone and emails me back quickly. I never thought this process could be so easy. I'm very happy I found my new home. I love it! I highly recommend calling Peninsula Prime Realty! They have a great staff there and you can't ask for better service! read more

Cannot say enough amazing things about Brandon Kley and the team at Peninsula Prime Realty. Brandon found us an amazing home in our price range and got us an amazing price. He's not on commission so I didn't feel any pressure. He was an amazing communicator and even returned a call when he was on vacation with his family in Yosemite! Essentially, we could not have asked for a better realtor and have already recommended him to friends! Brandon and PPR is the way to go! read more

Working with Brandon at Peninsula Prime Realty has been a seamless process. He did a great job when we purchased our first home in 2009 in Richmond Marina Bay - from walking 20+ properties to find the right one, writing numerous contracts in a highly competitive market, and finally negotiating the contract to getting the keys. He was our first call when we decided to purchase our second home this time around. He is capable, efficient and fun to work with. We highly recommend him and Peninsula Prime Realty. read more

Very disappointed in the experience I had with Lily Pizano. We had set up an appointment for me to view a rental property and upon arrival I realized I didn't know which unit I needed to go to as I only had the street address. I texted Lily to let her know I was there and asked what unit it was and she texted back asking "Did you see our email this morning?" I replied saying that I hadn't received anything from her. She then sent a picture of her computer screen to show an email was sent via Craigslist at 1:14pm - which wasn't during the morning and was only 3 hours and 15 minutes prior to our appointment time - stating the unit had been leased. This was followed by a phone call from Lily asking if it was possible the email went to my spam folder. In my mind I was thinking that her question was beside the point since 1) they had already leased the property and 2) I was standing outside in the cold, frankly wasting my time after leaving work 2 hours early just to be able to meet her. Regardless of if I received the email or not, which for the record I haven't (yes, even in spam), when you're canceling an appointment on the same day, I'd personally expect to be contacted by phone rather than email. Alternatively, maybe after sending her email if she hadn't received any confirmation from me to let her know I understood the appointment was cancelled within an hour of the appointment time that she could have taken the time to call me to double check. What's funny is that the last email I sent to Lily said "Just in case anything changes and you need to get a hold of me, my cell phone number is XXX-XXX-XXXX. Otherwise, see you tomorrow at 4:30." Word to the wise, we're not all attached to our email boxes so take into consideration other people's time and communicate more directly. So much for that! read more

Brandon Kley is a phenomenal realtor. From the very beginning, I was impressed with his approach, and he followed through to a successful purchase of my top choice. I was a first-time homebuyer. Brandon always made me feel, even though I was not knowledgeable, that he would respectfully give me the information to make good decisions. Perhaps more important than the way he treated me was the diligence and respect that he showed to everyone else. The seller, my lender, and the title company staff were all put at ease by his work. Brandon had prepared a range of great listings in my price range, and once I chose the best place, he did all the follow-up that led us to successfully close. Documents were always sent promptly, questions were answered with care, and he stayed involved in the closing process to keep it moving. I've moved in to my first home, and will be referring friends to Brandon as well. read more

Recently, I had the distinct pleasure of working with Lily Pizano. We have a 3-store commercial property that needed new management. I called the company number on a weekend and Lily returned my call within the hour. She emailed me a sample management contract by the next day and spent over an hour going over the details, patiently answering all my questions to my satisfaction. I was left with no ambiguity and was confident in her ability to do an excellent job. My impression of Lily is that she is professional, energetic, confident, knowledgeable, experienced and trustworthy. It was also easy to imagine her portraying a positive but firm impression on our tenants. read more

I did a lot of research on property management firms. Lily of Peninsula Prime Realty was my choice as the firm to handle our single-family house fix-up, rental, and ongoing management. We have been extremely pleased with her work. Lily did an amazing job of getting great contractors to quickly handle the various projects, despite the busy construction cycle. The estimate by the hardwood floor finisher came in way under the one I had obtained before we hired her, and the firm did a great job! Lily responds to emails or calls very promptly, even on the weekend or after hours. Lily is detail minded, professional, patient, willing to explain anything that might be even a bit unclear, and flexible. Knowledgeable about construction, as well as rental and tax rules, Lily provided appropriate advice. She advertised the house and cleared a prospective tenant in a very short time, reducing the vacancy period when we were not getting any income. Lily's materials to the new tenant were very clear, protecting both the owner and the tenant. Her fees are extremely reasonable. I look forward to a long relationship of having our rental house handled by a top-notch person. read more

Brandon is one of the best realtors we have worked with. He is very professional, had a clear understanding of the market and got us the perfect house for the right price. One thing that's different with Brandon, and that makes him special is that he makes a presentation and submits the offer in person. I think this made all the difference for us when there were multiple offers on the house. We were lucky to find Brandon, and will absolutely go through him again when we buy or sell in future. read more

Lily and Brandon are extremely customer service oriented, professional and very knowledgeable about their business. We hired them for their property management service and have been so impressed with their thoroughness and quick identification of qualified tenants and a willingness to do whatever is needed to make the property management process easy for us. The rental legal changes, the thoroughness of the lease and move-in inspection that Lily has informed and provided us has saved us money from any future liability issues and paying for possible damages to the unit that we did not know we could recover in the past (we paid for rust damage and never considered mold or bedbugs or new smoke detector requirements) just to name a few of the value that Peninsula Prime Realty service offers. Until we met Lily, we didn't realize that managing the property on our own was a liability - we just didn't know what we didn't know even though we had been landlord for some time. They apply their experience to help you so you don't have to stress or worry anymore. They have met and exceeded their promises consistently!!! You can TRUST them with your property! They more than pay for themselves! read more