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San Carlos, CA

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Guide Real Estate

4.7 (52 reviews)
Closed • 9:00 am - 5:00 pm

Services - Guide Real Estate

Buyer's agent

Listing agent

Commercial real estate

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5 months ago

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8 years ago

The whole experience was so easy on us thanks to Alex and his team. We felt like we were in the best hands, I highly recommend to everyone.

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Review Highlights - Guide Real Estate

“With Alex's guidance we countered the offer and ultimately sold the home at $115,000 over listed price.”

Mentioned in 28 reviews

Read more highlights

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Laura Bertolacci, Broker - Sereno - Laura Bertolacci Partner, Broker Associate CA DRE # 00868180

Laura Bertolacci, Broker - Sereno

(107 reviews)

We had the pleasure of working with Laura on both the sale of our previous home and the purchase of…read moreour forever home, and we couldn't recommend her more highly! Laura is incredibly knowledgeable, strategic, and results-driven. She knows the market, does her research, and isn't afraid to give honest, straightforward advice. When selling our home, she was thoughtful about positioning it to maximize value while minimizing time on the market. She also has an incredible network of resources to get a property market-ready quickly, along with beautiful photography and video that really make a home stand out. We especially appreciated the level of care and attention she put into marketing our home. On the buying side, Laura is a fantastic advocate and negotiator. We were competing against multiple offers for a home we absolutely loved. Laura was creative, persistent, and strategic in finding a path forward. She has a real knack for reading people and situations, building relationships, and knowing when to push to get the best outcome for her clients. Throughout the process, she was incredibly responsive, easy to work with, and always had our best interests at heart. Thanks to Laura, we were able to sell our home and secure our forever home in one of Danville's most desirable neighborhoods, where we're so excited to raise our family. We're incredibly grateful to have had her in our corner!

Laura is absolutely amazing! I have been following her home sales across the Peninsula for years,…read moreso when we were ready to sell our home in San Carlos, I knew immediately she was our number one choice. Selling a home can be incredibly stressful, but Laura made the process seamless. She connected us with fantastic professional help for painting and carpet installation, and her market expertise was invaluable. Her timing and pricing strategies were impeccable, allowing us to sell our home in record time, with total ease, and despite a challenging market. Thank you Laura!! We highly recommend Laura for anyone looking to buy or sell a home in the Peninsula!

Carol Carnevale and Nicole Aron - Carol Carnevale

Carol Carnevale and Nicole Aron

(67 reviews)

Nicole and Carol are a great team and we highly recommend that you choose them as your trusted real…read moreestate agents! We started working with Nicole over two years ago as a referral from a close friend who spoke very highly of her. As first time home buyers, my husband and I were basically clueless and had no idea just how complex the Bay Area real estate market is. Nicole helped us navigate these waters with ease, and educated us about the complexities of disclosure packets and purchase contracts well in advance so that when the time finally came, we'd be familiar with such detailed documents. Pre-covid, Nicole spent an entire Saturday driving us to houses in various neighborhoods so that we could see what different cities offered and to help us narrow down our home search based on what we saw. We also attended several open houses together and she always kept an eye out for homes that fit our criteria and attended broker tours on our behalf. We also continued working with Nicole throughout the pandemic and experienced first hand how the original interaction model had to change. Without any open houses, I felt like Nicole had to pour even more time into our search because covid policies required individual appointments to view each home. Nicole was patient with us as we viewed what seemed like 20+ homes during a nine month period. She is respectful of your opinions, but will also share her professional opinion when requested. We ultimately found a home and throughout the entire closing process, not only did Nicole help us, but so did her team. We were in the best of hands and there weren't any hiccups. Together, this team guided us every step of the way with constant communication. DocuSign was used to electronically sign all documents and keys were left in a lockbox when the home was officially ours! In fact, with their help, we were able to close a week earlier than expected! As you can tell, we obviously spent a lot of time with Nicole (she was stuck with us for two years!) and we enjoyed every minute of it. She's great to be around and extremely insightful. Finally, I want to share a story from when my husband and I first started going to open houses a few years ago. When we told other agents who our realtors were (we just would say "carol and Nicole") and they *always* knew who we were talking about. Nicole and Carol have created a reputation that is built upon trust, professionalism and extensive market-specific knowledge.

I'm a first time homebuyer and had the best experience with Nicole who helped me purchase my first…read morehome. I was working with a different agent previously and it was not a good relationship, but switched over to have Nicole assist me after recommendations from people at work. Nicole was super patient and took me around to view multiple listings on our first appointment. She was super knowledgeable about the area having more than 20 years of experience. She also walked me through all that I needed to know as a first time buyer, and quickly built trust and made me feel comfortable with her representing me. At every step of the process, she personally walked me through it, explaining to me what all the documents in the housing disclosure package were for, and what I should be looking out for. Most importantly, she was always on my side. Nicole and Carol work together as team and I can't recommend them enough! I will definitely be working with them again in future!

Alex Wang - Rainmaker Real Estate - Alex Wang Realtor 2024

Alex Wang - Rainmaker Real Estate

(151 reviews)

We worked with Alex to sell our home in Los Altos and had an outstanding experience from start to…read morefinish. Alex brings deep expertise in the local real estate market--he gave us smart, honest advice on pricing and timing, and really understood the nuances of what would drive interest in our specific home. He clearly knows what buyers in this area are looking for and helped us position our home to maximize appeal. His strategy was spot-on, and we felt confident at every step that we were in the hands of someone who truly understands how to optimize outcomes for sellers. What also stood out was Alex's strong network--he knows the local agents and was able to leverage those relationships to connect with motivated buyers early in the process. Thanks to his efforts, the sale went smoothly and exceeded our expectations. Highly recommend working with him if you're thinking of selling in Los Altos or the surrounding area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

Cliff Whearley - Whearley & Co

Cliff Whearley - Whearley & Co

(56 reviews)

We worked with Cliff over the last year during our home search in San Mateo county. Cliff was…read moreincredibly generous with his time. He took us on many multi-home tours over several months as we dialed in exactly what we were looking for. Cliff shared a ton of insight based on his past experiences about which features were flashy vs. what features would actually make a home a pleasure to live in and maintain its value over time. Cliff shared his deep experience renovating and improving homes -- he provided great guidance in terms of realistic project budgets, working with contractors and which projects make the biggest difference. We've had a lot of confidence going into those first few projects thanks to all the conversations we had with Cliff during the buying process! Cliff continues to check in from time to time and has been a great help when we've had those first time homeowner questions. Overall, I am really glad we were able to work with him and would recommend him strongly to anyone looking for a home in the Peninsula!

My wife and I had just started checking out potential neighborhoods when I met Cliff at an open…read morehouse he was hosting. He was so low-key, knowledgeable and helpful that I decided he was the right person to represent us going forward. Over a period of seven months, Cliff patiently showed us neighborhoods and available homes. Mornings, evenings or weekends-he accommodated our changing schedules, changing wish-list and changing budget. With my background in construction and real estate, I asked a lot of questions and was perhaps more demanding than most clients. He provided great insight, pricing information and answered all of our questions. He was patient and low-key and gave us great advice when reviewing disclosure documents or putting together a purchase offer. Cliff was a great choice and we couldn't be happier.

Wilson Leung - OWN Real Estate - wilson leung own real estate san mateo listing agent

Wilson Leung - OWN Real Estate

(243 reviews)

Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

Raziel Ungar - Compass Real Estate

Raziel Ungar - Compass Real Estate

(247 reviews)

Raziel and his team were incredible and we would recommend him to anyone looking to buy a home. As…read morefirst time home buyers we were overwhelmed with everything involved in the process and were worried about navigating the process. But Raziel guided us expertly through everything and I can honestly say so much more knowledgeable than the other realtors we interviewed! At every step of the way Raziel and his team went above and beyond our expectations. Just some of the highlights: Raziel is extremely detail oriented, thorough and a superb negotiator. Truly a joy to work with, cannot recommend him enough, you will be in very good hands if you decide to work with him!

We had an excellent experience working with Raziel on our home purchase in Hillsborough. Our timing…read moreand budget were both somewhat uncertain throughout the process, and he was incredibly patient, flexible, and thoughtful from start to finish. Raziel is extremely knowledgeable, thorough, and very data-driven, which was something we really appreciated. When we needed to make quick decisions, he was always prompt and responsive, but when we wanted more time to think things through, he never made us feel rushed or pressured. He has high integrity, is consistently professional, and always gave us advice that felt honest and genuinely in our best interest. He was also incredibly helpful beyond the transaction itself. Raziel has a large network and team and was able to connect us with people for many of the things that come up after purchasing a home, from gardening and maintenance to rodent control. Just as importantly, Raziel is genuinely fun to talk to and easy to be around. By the end of the process, he felt much more like a friend than simply our real estate agent, and he is absolutely someone we hope to stay in touch with. We felt very well supported throughout the entire process and would recommend Raziel without hesitation.

Guide Real Estate - realestateagents - Updated October 2026

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