Someone get the lass in this shop an award for upselling. Seriously - I went in here simply for a nosey, and her smooth talking had me buying socks, a tshirt and a bottle opener, and not realising until a good hour later that maybe I didn't need to buy those things.
My husband is a bit of a Penguin fan, and I'm penguin-obsessed. I didn't know they'd opened at Silverburn (in August last year, clearly I don't visit very much). This shop is immaculately laid out with lovely displays and nice clothes. I grabbed a pair of socks thinking that'd make a nice gift for my husband (how romatic am I?!) and the shop assistant gently upsold me on the offer they had on currently - two pairs of socks, a tshirt and a bottle opener/hip flask for £30. Well, the socks were £10 on their own so I figured it sounded like a good idea. I got a black tshirt for him and the transaction was very pleasant - the shop assistant had great banter and was very friendly.
Sadly I'll need to pop back as the tshirt isn't quite right - it's more sexy-priest than sexy husband, and I'm not really into sexy priest. But I can see this shop being a slippery slope for mine (or his) card. read more