I don't write many reviews, but I do read them when choosing a business. If you need mechanical or auto body work, I highly recommend Pembroke Mechanical & Collision. They were amazing to work with, and my car looks brand new. When I went to pick up my car this week, it was freezing outside. While I was in the office paying my bill, one of the guys went out and started my car so it would be warm when I got in. That was above-and-beyond service. Pembroke Mechanical & Collision, you've definitely earned a new customer. Thank you! read more

I had a very pleasant experience getting my car repaired here. Everyone was super nice. They even cleaned the inside of my car which I never asked for or expected, so that was an amazing surprise to see. Definitely recommend pembroke Collison to anyone needing to repair their car. read more

I have to say the customer service is like your family they could charge you an higher price but they went out of thier to keep my bill low and the management and owner work as a team to make sure the customer feels comfortable .I definitely want to send Anyone who needs body work or a tune up or even a restoration done .so shout out to all the fellas at both shops .I rate them a 10++ I am not broke and I am happy.Ben is the owner he is both shops everyday even Sundays . read more

Best workmanship I ever had on my car !!!!! honest and very interested in customer service..Ben is obviously highly trained $$$ very reasonable Best in the south shore read more

Every auto body and service business in the Commonwealth could stand to benefit from Ben and the amazing work Pembroke Collision offers. I have never received such personal, thorough and comprehensive auto body service. Ben consistently handled my insurance company and kept me updated with emails, phone calls and options. They know what they are doing and I am grateful I was referred there! read more

I was recently in an auto accident and needed some body work done on my car. I took it to pembroke collision where Ben Bastianelli took excellent care of my car! The shop does amazing work and all in a timely manner. I highly recommend his shop for any work you may need done to your vehicle!! 5 star quality work! Thank you so much pembroke collision! read more

i was in a pretty horrible car accident, and knowing nothing of body work, insurance claims, or how any of that works - i called pembroke collision and spoke with Ben. he was able to walk me through it pretty easily and answer all my questions. my vehicle was towed there, and right away the guys there got to work on getting the ball rolling with the insurance company. they had an appraisal set up, took the pieces apart so the appraiser could easily see all the damage and what needed to be replaced. after the estimate was completed, the insurance company gave the go-ahead to order parts and start the work. the shop kept in touch with me every step of the process, letting me know an estimated time of completion, and it even ended up being done a few days early. when i went to pick up my car it was immaculate. not only was the body work done and looked great, but even the inside of my car was detailed, vacuumed, windows washed, air freshened, armor-all, the works. i cant say enough about these guys - extremely professional and on-the-ball. read more

Ben is a true craftsman. When the insurance company wanted to use aftermarket parts on my car, Ben had the adjuster come down and look at how poorly the parts fit. They then authorized genuine GM parts, who else would go to such lenghts to put out a quality product. i urge anyone with bodywork to be done, try Pembroke colliion. They are a step above everyone else. read more

Pembroke Collision painted my motorcycle tank and did a spectacular job. I use these guys in general, despite being several towns away, because I know what I am good to get each time, and that I will be more than happy. read more

Last month, my car was nearly totaled. After searching Yelp, I selected Pembroke Collision to do the work, based on positive reviews. They were very helpful in getting my car from the local towing company. Then, after meeting with my insurance company, they took care of all negotiations for repairs. Car parts were delayed, and Pembroke Collision picked up the responsibility of extending my car rental and bargaining again with Insurance. When the car was ready, it looked brand new, and rides like brand new! Also, they arranged for the rental to be picked up at Pembroke Collision, so I didn't have to return it. In the end, no cost...no deductible...no inconvenience, and a car that looked like new! They even rotated the tires at no cost! Thanks to Amy, who made the arrangements and kept in touch, and the great staff at Pembroke Collision. Heartily recommended! read more

I crashed my truck into a co-worker's car in the office parking lot. I did not want to make an insurance claim. I had Pembroke Collision handle the repairs for both vehicles. They were fairly priced, efficient, on time, and responsive. Could not be more pleased with the service and quality. They took good care of me. read more

I took my SUV to Pembroke Collision to repair some damage my rear bumper and I was immediately impressed with their excellent customer service. Although I didn't have an appointment, Amy took the time to review my insurance paperwork and answer all of my questions. She was extremely helpful and explained how long the repair should take and even arranged for a rental car to be ready for me at Pembroke Collision on the day I dropped off my car. Once they began work on my car, they found more damage than was originally identified and contacted the insurance adjustor directly. I did not have to get involved at all. Amy kept in regular contact and updated me on the progress with my car. And my car was repaired and ready on time as promised. Pembroke Collision did a great job repairing the damage to my SUV. My experience with Pembroke Collision was extremely positive and completely hassle-free and I would highly recommend Pembroke Collision. read more