I've purchased two bikes and numerous products from this location over the years, and customer…read moreservice has never been this terrible. I brought my bike in to get level 2 service and new tires. Rear breaks wasn't working when I brought the bike in and they wasn't working after I paid for service repair. This store changed my card $480 for tires and service, and put a $480 hold on my card for five days. I took my bike back to get breaks serviced and ask about the hold on my card after the charge on my card, but manager just said that the breaks not being serviced the first time and the hold on my card after the charge on my card was only a minor issue. I guess me being charged twice for services that they didn't complete , didn't matter to them. They didn't even call to tell me they fixed the issue with my breaks, and when I called them after the 4th day, they asked me when would I be in to pick up my bike, like I was the hold up. They never greeted me when I walked through the door, and they're nonchalant about whatever issues I had with my bike. I told them I would write a review, and that I wouldn't be back and they seemed to not care. I hope this review helps others ,so they don't experience what I've been through with this company. I miss the customer service of the previous managers Justin, Daniel, and follow up customer service of Emily.

I recently began taking spin classes and really wanted to invest in the appropriate footwear. I…read morecame to Cahaba cycles on a rainy Saturday afternoon. The staff was preparing for inventory but they certainly made sure I was assisted. Jeremy was awesome in answering my questions and really offered guidance in picking the right shoe for me. They had limited shoe inventory but I was determined to find a shoe . I had grown weary online shopping. I'm very satisfied with my purchase and can't wait to strap on my new spin cleats!

I love going into REI when I get a chance…read more Lots of interesting things to see and think about. Clearance was in the back right near the bathrooms. Loved seeing the board with other locations and adventures near there. Everyone was friendly and busy.

REI has been here a couple of years now at The Summit I believe. They have all kinds of outdoor…read moregear and equipment. I came in hoping to look at their hammocks, but did not see any. Upon visiting their website now I do see a large selection. I was also not greeted or offered any assistance the entire time I was in here so that was a bit off-putting.

Heath Elrod gave Great customer service! I got the Go- Go platinum. It's a good ride. It's heavier…read morethan I though but still a good ride.

I was looking for a mobility store to get pricing and information for my mother. I was met with…read moregreat customer service and a demonstration of the different models of mobility scooters. The owner/associate explained everything in a simplistic manner which left me with very few questions. I will return with my mother for her to choose the model that is a good fit for her.

I bought 2 helmets, a jacket with armor and intercom. The sales person installed the intercom in…read moreboth helmets for me while I was shopping. Fast and friendly service. Andy

This place is the best place in town for Motor Cycle gear. Honestly, it is the only place in town…read more Motorcycle shops in Birmingham just don't have the inventory As a woman, it is really tough to find gloves helmets, etc in my size. Our helmets are getting older and we wanted either transitional face shields or visors built into the helmet. It took me awhile for someone to help me. I also noticed that I would get some help, then the employee would run off and help someone else, then come back. Hey, at lest they would come back! I did get why I needed and so did my spouse. I certainly will come back.

Great staff and good product If you ride you need to go check them out.read more

I work here and I think it's actually a good place to work at (other than the manager is a…read moredickhead) it's a fun place to work tho and the staff is so friendly and great to work with!

Should be shut down. Probably good for kids shoes that will wear out quickly. Discontinued shoes…read morethat are still full price, only shoes on rack is what they have in stock. Shoes in wrong boxes, while the match to shoe in box is kept in back. ( Ok I get that , judging location) Help is non existent, asked for 2 shoes to try on a 9 and 9,5 , was brought back the 9 and the 9,5 I took her to match the mate in back. hard to buy shoes when you cant try them on., plus guy at counter was to busy leaning and playing on phone to offer much... All in all, a wasted trip, but a learned experience. I will say that I know the reason for the sorry service, because another customer was treated like a queen.

The people who working at Al. Outdoors were & always are so knowledgeable and very friendly!! Makes…read moreone comfortable without feeling hurried or anxious. Very nice atmosphere.

I want to like this store because I strongly believe in supporting local businesses , but I just…read moredon't. First of all the inventory is so tiny. The women's clothing section consists of about 4 different styles. Nothing good ever goes on sale. The men's selection is a bit better but they are always out of size smalls and usually only have a lot of large sizes. Same issue with shoes. Heavy on on clouds and two choices each of other brands. Always out of common sizes. What usually ends up happening is I see something I like, then because of a better return policy at a competing retailer, or better price and colors I end up purchasing online. Also the sales people are too pushy and don't let me shop in peace. It's very annoying.

During my visit it seems as though all the shoes were BOGO. Most items were priced reasonably. The…read morestaff greeted me warmly when I entered the store. I browsed a bit but wasn't looking for anything specific. This store is really organized; even the clearance section. This is a great store for families on a budget. Large inventory!

They have a large selection of shoes from kids to adults. It's a little messy and unorganized…read moreinside but they have a good staff willing to help you.