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    Pellets Direct Llc

    2.1 (37 reviews)
    Closed 9:00 am - 4:00 pm

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    Best value in any heating product. Pulled right up to the material and was assisted with friendly, gracious service.

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    Ask the Community - Pellets Direct Llc

    Review Highlights - Pellets Direct Llc

    Got a call from Kevin at company asking of we wanted delivery in the dark or the next afternoon.

    Mentioned in 10 reviews

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    NV Heating and Air Conditioning

    NV Heating and Air Conditioning

    (7 reviews)

    Set up an appointment a couple weeks in advance, which was fine. Then day before showing up says…read morethey can't be there due to a technician being out. Said, fine, let me know what works. Asked on Monday for any day that would work, gave days, nothing back after 24 hours. Too many other businesses were willing to help out.

    Hired the company to install 6 Fujitsu split AC units in my house for a total cost of 25K…read more Installation was uneventful. One of the outdoor units was installed in a way that it encroached on a walkway and I questioned Keith the owner, he was not very friendly and was not willing to discuss. A year later, one of the ACs stopped working and I requested they check it out. The service person came and couldn't figure out what was wrong. He was on the phone with the mother company for 4 hours and eventually determined that a mouse had eaten through the wires. He replaced the part and I was charged $700 right on the spot. I asked if I could pay this later and he said no. 2 years later, the same unit stopped blasting cool air. I requested they send someone hoping this would be covered by the warranty. They determined the unit was low on the Freon due to possible leak. I told them that a leak should be covered by the warranty since its a fairly new unit and they were the only ones that had serviced it. He said it was not his problem and I was asked to pay $740 on the spot again for 35 minute visit, telling me it took him two hours to get to the house because of traffic and its on me! I am filing a complaint with Fujitsu about the Freon issue. I hope I don't have to use NV Heating and Air Conditioning again. They definitely gouge with their service fees.

    All-Temp Systems Mechanical - The Milford areas first HVAC showroom.

    All-Temp Systems Mechanical

    (22 reviews)

    New HVAC system: Quote to Installation - seamless & smooth…read more We recently decided it was time to replace our HVAC system which was installed in October of 1996. This 26 year old system was also installed by All Temp Systems and so we opted to stick with them for our new system too. They're a local business and have always been quick to respond when an emergent need arose. I requested a quotation via their web site and received a response from the owner the same day that he would prepare a quote. A day later the quote arrived for the new system and we were pleased as it was a few thousand dollars less that we were anticipating. We also compared it to two of our neighbors who had similar systems installed by them in 2018 and 2020 and found the price difference to only be about $200.00 more. (We were pleasantly surprised to see that they were holding their prices steady and offering fair and competitive pricing in a time when everything else seems to be increasing by leaps and bounds.) We took advantage of the Mass Save heat loan program and obtained a zero % heat loan to cover the cost of the furnace which also qualified for a rebate too and scheduled the installation of the system. The 2 technicians arrived on time as scheduled and were very friendly, polite and worked diligently on disassembling and removing the old system and getting the new system installed. In quick order, the system was ready for the gas fitter to hook up the furnace and the electrician to make the electrical connections and install the new thermostat. Within 6 hours, the new system was tested, up and running and all of the work space in the basement and outdoors was cleaned up and all of the old system components taken away. From quotation to installation, the whole process was very easy. Everyone I interacted with (Mr. Zagame, the owner, and the installation technicians) at All Temp Mechanical Systems, Inc. have been very easy to work with and answered any and all questions/concerns I had. I also have to commend All Temp Systems on keeping their prices reasonable given that it seems there's a fair amount of price gouging going on everywhere. Like any business, they're entitled to turn a profit...but it's nice doing business with someone who's giving their customers a good value for the money with fair pricing. I will continue to use All Temp Systems for my future HVAC needs and would not hesitate to recommend them to anyone looking for a HVAC company. Great company, great People and fair pricing. S. Hart - Milford, MA

    The system designs, installers and techs are solid. The problem is customer service. There is one…read moreperson there that does the majority of the calls and scheduling, and you have to decide if you can deal with how he treats you or go somewhere else. We were customers for over 15 years and I just read all the other reviews. Read the details about customer service; it is how we were treated also. We moved on, in spite of the solid product, because of how we were treated.

    Pellets Direct Llc - hvac - Updated May 2026

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