I've had the chance to work with Tanya and Mike Lambert and they've been great to deal with…read more They're responsive, straightforward, and genuinely care about taking care of their customers. If you're looking for a reliable plumber in Spencer, MA or even Worcester county, or need plumbing and heating service anywhere around Worcester County, Mike Lambert's Plumbing & Heating is a local company I'd feel comfortable recommending. Good people, professional service, and a business that clearly takes its reputation seriously.

First I bought a faucet at Lowes. Installing the faucet was outrageously priced at 690.00. I feel…read moreas if I got taken. Will not be calling them again!

The employees showed up on time. They were very professional & informative. They even showed us…read morehow to alleviate a problem should it arise again. Highly recommend.

Our airco upstairs stopped working last night. We were very lucky that JV had an opening. All fixed…read morefor the hot days to come. Very friendly and professional mechanics. Thank you!

Had an appointment, claiming to be arriving between 2:00-4:00pm…read more It is 7:00pm and no one showed up. I even called them twice, both times they claimed to deliver the message and have the technician/dispatcher call me back. However, no one ever called me back or contacted me via any way. I have taken the afternoon off from work and it is totally wasted. If the technician cannot make it on time, the least they can do is to reach out to me and let me know beforehand.

They were late and missed some parts. They force us to reschedule the appointment twice. We…read morereplaced our heat exchanger, but the system still didn't work. The customer service is terrible!!!! Hang up my call and don't let me finish my questions. The WORST service and company ever!!

I live in Natick Mass and Tim Caswell came down to replaced my heating system amazing work!!…read moreGreat service!! fast and reliable!! super polite and helpful!!

I highly recommend this plumber to anyone looking for dependable, trustworthy, and professional…read moreservice. They responded quickly, showed up on time, and completed the work efficiently and with great attention to detail. It's hard to find someone who is both honest and reliable, but they exceeded my expectations. The quality of the work was excellent, and they took the time to explain everything clearly. I will definitely use them again for any future plumbing needs.

Lenny was great to work with. Funny and kind, he was patient with my 9 million questions, and is…read morevery responsive via text. Appreciate his work and time.

Professional, QUICK response time and arrival. Saved us for the winter and very friendly. Will be…read morecontacting again in the future for issues, theres a good reason why you shop local and these guys are one of them. Had a reasonable quote from them unlike Landry who quoted us 6K for a basic electric water heater. will update if anything goes wrong but so far extremely satisfied. pics are old vs new.

They came to my rescue!! The week before we were going to put our house up for sale, I noticed our…read morekitchen ceiling was leaking. Upstairs I went to find our guest bath toilet leaking water all over the tiled floor!! A call to G&C and Chris was there within 2 hours. He gave me multiple options and priced them out and I chose to have the entire toilet replaced by them. They were able to come the next business day and do it. I was even running 10 min behind and came home to find them parked in the driveway waiting! Talk about accurate service window estimates!! They replaced the toilet and did great work cleaning up, as well. They even wore shoe covers every time they left and reentered my home. Chris & Chris went above and beyond!!! Highly recommend!!

G&C Plumbing's pricing is significantly higher than expected for the work performed. I scheduled an…read moreappointment to replace a kitchen faucet and three shut-off valves; however, I was informed that an estimate could not be provided without an on-site visit. A $99 service call fee was disclosed in advance. Despite being a relatively simple job, the total cost exceeded $1,900. After researching the cost of the faucet from their local supplier, I discovered that the faucet retailed for $280, yet I was charged $1,142 for the faucet and installation. Replacing three shut-off valves was billed at $673. In total, an estimated $450 in parts resulted in $1,350 in labor for what was less than a 3-hour job. I reached out to management to better understand the significant upcharge and was told the pricing reflects a two-year company warranty. That explanation raised more questions, given the faucet manufacturer already provides a lifetime warranty on parts and finishes for residential users, covering defects in material and workmanship for as long as the original purchaser owns their home. I was also told the shut-off valves were not expected to fail within their two-year warranty. The remaining justification was that G&C hires experienced plumbers who provide a professional and courteous customer experience. Is this not what a consumer should expect?! Then I was informed that G&C provides a complete benefit package for their employees and that plumbers are just expensive. Overall, while the work was completed, the pricing felt significantly out of line with actual cost of parts, scope, and duration of the job.

I called Justin on Super Bowl Sunday and he was a life saver. He was at my place in under an hour,…read morevery knowledgeable (was able to diagnose the problem immediately), fixed it and had other suggestions as well. I would definitely recommend using him and calling him even if you'd already gotten a first opinion. His rates are excellent and he is very honest and just great to work with.

Great service! I…read morecalled on a whim one morning and left a message. My call was returned promptly in about 5 minutes by Justin, the owner. He then made it to my house to service my heating system in a half of an hour! When he arrived he was friendly and professional. He was able to troubleshoot the issue right away. We had a bad blower motor, but he already had the brand new parts in his van. In a little under an hour he was able to finish the job and restore heat to my house! My roommates and I are happy, I would highly recommend anyone in the area to give Justin a call for their HVAC needs.

I'm very happy with STP Plumbing. Steve and Chris installed a new toilet, sink, kitchen faucet, and…read moreshower. They also removed a garbage disposal and replaced three shut off valves in my basement. They do high quality work with attention to detail. Very friendly and easy to reach. I would call them again without question.

I was at my neighbors house all day helping her with a flooded basement. She's 90 years old and…read moreI've helped her out "dozens" of times because of Predators towards the elderly . On this day later on she contacted her Realtor and he arranged for a Plumbing company, for as it turned out it was a simple trap blockage in her basement. Ive done this several times in my home and it takes about 15 minutes. Both the Realtor and the 90 year old woman wanted me there for the obvious reasons. They charged her $640?, (Woonsocket Average is $250 to $400 with all fees and Labor. and it would be over $900+ (not typical) if they had to snake to the street?. The blockage was just in the house. Earlier I was showing her what to do if her main Hot water tank drain value blew out (like mine did) and water spouted out. Shut off the water supply, open the pressure relief valve which would stop the flow. After slightly pulling on the value it developed some water drops, perhaps temporary?. The plumber said since you (I) messed with it you should pay to have it replaced? I'm sure its only a $20 item, they quoted me $450 to replace it? (that's hysterical and BS! )? I believe he was scamming me...II said no I will replace it myself. I said you should help the 90 year old lady! and he said he would not charge her (I hope he didn't?), I will check. I noticed, my wife as well that the water heater appeared to still be under warranty and the plumber seemed annoyed when she said this! After doing some research it was leaking because of particles and minerals on the seal. There is a method to flush and clear the minerals. So they did not have to replace this pressure valve. So much for the so called Master Plumber in the room! they were simply trying to pad their bill, no question about this! He needs a Plumbing refresher. In any event the unit is still under warranty and they should have just flushed the valve. . When I stopped back in 5 minutes (after emptying the full shop Vac for the plumber, a supporting gesture) there was someone else there that claimed to be the owner and he seems ready to get violent with me ( I am 74 years old). I guess the cry baby plumber needed help. I was there in her best interest protecting her as she has very little money. The owner kept threatening me telling me to get out, that I don't anything about running a business..how comical!....but I had all my tools there. Eventually I left. I wouldn't hire this Plumbing company if they were the only ones in town. My son in law is a certified Master Plumber that does all advanced work for his company, which they mocked? Complete as- ho_es. These companies act like a casino charging as much as they can. Their website shows that do very basic work, nothing advanced? I can understand why they don't like oversight. I have a plumber I use from time to time...a real class Act, reconnecting and adjusting my Gas fittings after I installed a new water heater with a larger footprint. New pressure relief valve. FYI Brass valves simply do not fail for a slight pull on it, it was 4 years old I believe, perhaps a cheap one?? Takes 5 minutes to replace it https://www.amazon.com/s?k=pressure+relief+value+40+gallon+hot+water+heater&crid=3L448KHLERFZP&sprefix=pressure+relief+value+40+gallon+hot+water+heater%2Caps%2C156&ref=nb_sb_noss_1 FYI I left a large powerful floor fan there because its needed to dry her carpets...and those Einsteins returned the fan to me and presumably intended to leave the carpets wet so more mold can grow? Pathetic and inexperienced and could care less mentality There are many fine Plumbers is the area and probably 1/2 the price. Over pricing is mentioned in other review sights. When looking for help find an experience Plumber who works for himself! Stay away from pretty work vans, too much young staff that creates a Hard Nut to afford each month resulting in pressure to charge more. Someone mentioned he was charged $675 to add a new water line in his Fridge. That's absurd! They must view their clients as targets,