Called over 12 days ago and still no return call. Guess they don't need my business. It's ok, as…read morethere are other businesses that I can go to. Just throwing potential clients in the garbage. Laissez-faire as usual for Massachusetts Spoke to a woman who asked if it were an emergency said no, and she said you'd call me back. Nothing happened.

Heat Wave !!! AC stops working ! You dread the call and it will be a week before anyone gets to…read moreyou. NOPE not this company. Called left message on answering service. Return call - Jake will be there within the hour. I was shocked and I have never been so thankful or appreciative. Jake was on time, efficient and had the system running in 30 min. Checked everything out and we were good. This wasn't our 1st time using them and I guarantee it won't be our last !! Well done !!

He saved my life! I had a tub clog, called a roto rooter guy and he made things worse. He broke the…read morepipe and flooded my place. I was in a panic to get it fixed as I need to travel abroad in two days. I tried a few people without success and then found Mitch by accident. He is easy to communicate, very experienced and smart, identified and fixed the problem right away.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

I hired Dan to install 2 Senville Aura 48K condensers with 8 split ductless heads (4 18K, 4 9K)…read more Dan charged me less than half of what it was going to cost to go with the other option I was looking at. Dan spent 5 days doing the install with his helper, he took whatever time was needed to do the job and make it look as good as possible on the exterior and interior including the work required to process my incentive rebates through my local utility, which unfortunately are only $2,000 vs. some of the larger incentives available from other larger utilities. Before I found Dan just by chance through his FB advertisement, I received quotes from 3 other companies to add Mitsubishi HyperHeat (and non-HyperHeat) AC/Heat to my home (no existing ductwork). Immediately I had sticker shock, I knew prices had gone up over the years, but the prices were through the roof expensive and way outside of my budget for the project. Before getting prices for the job, I envisioned that I was going to be eco-friendly -- turn my perfectly functioning gas boiler and baseboard into a dinosaur and move over to using air source heat pump (ASHP) split ductless units exclusively. This felt good until I realized how much it was going to cost to install those units and did the math to compare my electric vs. gas rates and efficiency in both cold and frigid temps for the Mitsubishi HyperHeat. Not only would it cost me more money to heat my house than my existing gas boiler, but the install cost was way too much. For those with oil, propane or electric baseboard heat, ASHP will cost you less money to heat your home than your existing heating system, so at least you have some ROI to work with. The things I really liked about Dan from the second I found his FB page was how proud he was of his work, I could tell from the second I saw all of the pictures he took, just how hard he worked to do a quality install. Meeting him in person was no different, he had to drive far to get here, and he took a very long time going through the rooms and outside of the house to come up with a plan that wouldn't look like spaghetti on the outside. Additionally, I asked a ton of questions before I had him come out, and he took every one of my questions seriously and ensured I had answers. Unlike a big company install where the person coming out to do an estimate is not the installer and you have no idea who will do the installation and how good they'll be, with Dan, you get Dan, he's the same guy doing the estimate and the same guy doing the install (perhaps with a helper if it's a big job like mine). I highly recommend Dan The Super Contractor HVAC for your ASHP heating/cooling needs. He will do a great job installing your system and will save you a boat load of money over the name brand big HVAC company alternative. Dan does not have a website, but you can find his work on his FB page "DanTheSuperContractorHVAC".

Excellent service. Reasonable pricing. I would highly recommend. He was able to make the repairs in…read moreone visit and responded right away.

From the owner: As a family-owned and operated company, we understand how important customer experience is. This is…read morewhy we treat our customers like family. We know that our customers are the most important aspect of our business. We strongly believe that everything we do and every choice we make must stem from that point. When we make recommendations, they're the same recommendations we would make to our families and friends. Additionally, we believe that everyone has a right to straightforward, upfront pricing.

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

AMAZING PEOPLE! Dave and Peter came out to inspect and plan…read morethe job and both were incredibly professional and attentive to my concerns. When it was time for the installation of the heaters, we had the privilege of being assigned Ryan, Nick and Pat for our home. These 3 young men were wonderful. I felt comfortable having them here, they did a FANTASTIC job with the heaters, the outside unit and the fuse box. I am thrilled with the way they all interacted with my family too. This is the company the you want to do work for you. Their skills and the value for their services are impressive. Thanks fellas!

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

Called for them to come out when I did not have any hot water in my home. The technician they sent…read moredidn't know his a** from his elbow. He plain out said he didn't know what to do and called another technician. The tech on the phone walked him through the entire session which ended up with me paying $260+ for a new zone head. Less than one month later, I had no hot water again and I went with a different company. Tech from the other company said the first guy replaced the wrong zone head. I see Landry and I shutter.

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.