Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

I've been utilizing Landry for a couple years now and can't say enough about them!…read moreSam came out for a scheduled yearly maintenance appointment and not only did a perfect job but took the time to explain everything to me as well. Sam came back out a week later to reinsulate my furnace. He did such a perfect job it looks like a big Christmas present wrapped It's clear Landry's first priority is their customers satisfaction as it shows in their work. The value for the quality of work you get is phenomenal which is very important to me. I am completely satisfied with Landry's services and will always use them exclusively.

Called for them to come out when I did not have any hot water in my home. The technician they sent…read moredidn't know his a** from his elbow. He plain out said he didn't know what to do and called another technician. The tech on the phone walked him through the entire session which ended up with me paying $260+ for a new zone head. Less than one month later, I had no hot water again and I went with a different company. Tech from the other company said the first guy replaced the wrong zone head. I see Landry and I shutter.

Do not use Ken & Sons. They are scammers. Ken came over to see what was wrong with our furnace. He…read moreseemed knowledgeable and let me know there was a cracked plate needing replacement. We paid up front for the material so they could order it and then we started getting every excuse in the book of why they hadn't come to fix it yet. We ended up getting someone else that fixed it in 10 minuets with a paperclip. Ken & Sons said they processed refund but did not. We have been calling and texting and now all phone lines are out of service and the email on the invoice is bouncing back.

these people are frauds!!!! they took my money and have taken their phone numbers off line.. they…read moredo not deserve a star. I am forced to give one to leave a comment.

These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

BUYER BEWARE! This company is FRAUDULENT. I signed a contract with Michael Masterson, owner of…read moreMasterson HVAC on September 25, 2021, to supply and install two ductless mini-split heating systems for one of my three family homes in Worcester. He supplied me with a detailed contract, certificate of insurance, ss# for 1099 purposes and detail on the Senville Mini-split heating/air conditioning system he proposed to install at my property. I wrote a check for $9,311 to Masterson on 9/26/2021 for the material cost so that Mike could order these two systems. He told me that the systems were back ordered but scheduled for delivery between October 20-november 3. When i inquired about them around November 3 he told me they got delayed to the 10th. When i inquired on the 10th i was told that he wasn't sure and would look into it. On the 12th of November when i didn't get a response i asked for the tracking # so that i could follow-up on the product as well. On November 18th after multiple requests for information i was told that the delivery truck got in an accident, the order was canceled, and the systems were returned. He then told me the systems were reordered and would now be delivered on December 15th. After that i asked multiple times for the tracking numbers on the order without receiving it. I also acquired a loan through my bank and Mass Save energy. On December 6 i received my last correspondence from Mike that he was in the process of resolving this? Multiple texts and calls after that were unreturned. At this point it's clear to me that Mike has no intention to either supply me the systems or to return my money. I will be contacting the better business bureau, the attorney general, his insurance company, informing the Mass save energy corporation where he is certified, and hire a lawyer to sue him for fraud!

Mike the owner is a good guy but very disorganized. Make sure you get all the details of your job…read morein writing before getting started.

We've been using Joe's Burner Service for years now Joe is extremely knowledgeable, talented,…read morereliable and affordable, we won't use anyone else for our furnace

Thank you for quick response! They came after hours to patch leaking oil tank! They also came back…read moreto replace old tank with sparkling new one! They were on time polite and answered all our questions. They also cleaned up spilled oil and put our appliances back in place! I would HIGHLY recommend Joe and his employees if you need to get an oil job done!!

My wife scheduled a service appointment three weeks ago for today between the hours of 12pm - 4pm…read more At 3:09pm, I received a call stating that they would have to reschedule and offered tomorrow for service. I explained how my wife had to take time off from work (Not get paid) and how it felt really inconsiderate that they called so late to cancel. We're not available tomorrow and no other remedies were offered. Super frustrated that we waited for three weeks to be cancelled last minute. UPDATE: We spoke with management from Al's Oil shortly after the mishap. They were understanding and responsive to our frustrations. They rescheduled quickly and effectively met our needs. Al's Oil made up for the misstep and then some. Very appreciative for their response.

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

I have used Peak Heating since Kyle took over. I cannot say enough good things about his extensive…read moreknowledge on both our oil heating system and our air conditioning. He replaced out whole system a few years ago. Everything continues to work perfectly. He and his crew are polite, hard-working and they clean up any mess they make.

I have a 2 year old new construction home with heat pump system I wanted to have checked out as it…read morewas starting to have issues with one of the Zones. I contacted Peak who came out and did a thorough maintenance check of my system. They not only quickly found the issue but the technician Kyle (who was extremely knowledgeable and professional) took the time to explain to me the details of exactly how my system worked and what needed to be adjusted to fix the problem. I was very pleased with the experience and will definitely be contacting them again to come out for maintenance on my AC Unit in the spring. I highly recommend this company.