Amazing staff really nice smart alot of energy and know the menu on point .young staff is amazing and the way they treat their customers is well worth the time and effort to come and experience the chain.thank you. read more

Great food , great place and great and service . The Manager Chris is an awesome guy. We will definitely come again.

The food was delicious and fresh. I liked the Mongolian Steak and the Citrus Green Ice Tea. James was very helpful and courteous! read more

I ordered the fire cracker shrimp with white rice. It was good. But what stood out the most was the general manager, Lorie. She was wonderful and excelled in providing great customer service. read more

Pei Wei Asian Kitchen - Firecracker Shrimp - Asian Fusion Near Me - Cypress, Texas

I am absolutely mortified by the experience I just had at the HWY 290 location of Pei Wei. Never in my life have I experienced a more dismissive, rude, and unprofessional person at a restaurant than Serina today. Apparently someone can get so flustered by being the only person working the register during a light lunch rush that it's okay to yell, roll eyes, talk back, and just overall rudeness. All I did was ask if the hot and sour soup was available and she acted like I kicked her dog. She let me know that it's a 20 minute wait for food blaming poor scheduling and short staffing, but all I've watched her do is stand around and complain to her coworkers. When my food came out I asked a different employee for a fork (since there was none) and she told me to give her a few minutes (I like many others, require a fork to eat). Tighten up your hiring process or do better training! Food was bland. Pei Wei just isn't what it used to be, really disappointing, stick to Panda Express. read more

Had a really nice meal at Pei Wei Fairfield. The store was clean, food was hot, fresh, and full of flavor, and the portions were generous. We had Honey Chicken and beef broccoli. The manager was welcoming and helpful, which made the experience even better by dropping off custom fortune cookies. It's one of those places that's easy to count on for a quick, tasty meal. Looking forward to coming back! read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Cypress, Texas

Ordered Pad Thai and lettuce wraps. Food came out fast and piping hot! It was delicious. The service at this particular location was exceptional. We were given a genuine greeting, served table side and followed up with pretty fortune cookies. Highly recommend this location! read more

Pei Wei Asian Kitchen - Cute custom fortune cookies - Asian Fusion Near Me - Cypress, Texas

Pei Wei has always been one of my favorites bc of the yummy food that's made to order, but Lori (the GM) goes above and beyond to make sure her customers are taken care of and she genuinely cares that people have an amazing experience! read more

Pei Wei Asian Kitchen - Fortune cookies - Asian Fusion Near Me - Cypress, Texas

We gave this Pei Wei location another try after a few years of staying away. This place has turned around for the better. Lori had really great customer service! She made sure we got everything we needed, and even went above and beyond with frosted fortune cookies! read more

Pei Wei Asian Kitchen - Thai basil chicken, Hot & Sour Soup, Mongolian Beef, fortune cookies - Asian Fusion Near Me - Cypress, Texas

The food and service is great and the manager is friendly. We were surprised with a little plate of custom decorated fortune cookies. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Cypress, Texas

Great customer service! Yummy special fortune cookies brought to your table. Looking forward to the Easter ones.

So, we have ordered from here a few times and every time it has been great! However, on this most recent order we were missing part of it. I went online and left some feedback because I wasn't "mad"...just a bit irritated. But, I wasn't sure if the driver didn't pick it up or if the restaurant forgot it because it is Door Dash that picks up the orders. Well, not even 30 minutes later a sweet woman by the name of Laurie who introduced herself as the GM asked me how she could make it right. It did turn out the driver didn't give me my drink. THAT is what I call customer service people! We will continue to order from here. read more

I totally wished we lived closer to Pei Wei!! We were visiting this area last weekend and stopped here for lunch. Customer service and food were great!!! The manager makes these cute fortune cookies every morning and gives to her guests for a sweet treat! Highly recommend this place! Only thing I wish they could add is a napkin dispenser on each table :) read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Cypress, Texas

Food was great and customer service was excellent. Thank you Lori. We will come back soon.

Food tasted excellent and service was great! I went with three kids and they were big fans of the orange chicken and Pad Thai. read more

Pei Wei Asian Kitchen - Pad Thai was kid approved! - Asian Fusion Near Me - Cypress, Texas

All food and drink items were reasonably priced. All entrees were freshly stirred fried or cooked. Tasted like genuine Chinese food with a bit of heavy hand in seasoning. read more

Pei Wei Asian Kitchen - Large edamame - Asian Fusion Near Me - Cypress, Texas

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Great food great service! Ordered 2 feast meals for 10 people and food was delicious and fast!

Lori was so sweet to come and greet us. The food was yummy and diet friendly! Get the extra veggies.... It made a big difference.

Always love the food here. Shoutout to Mario who made us feel welcome on our first visit to this location.

Great customer service and clean establishment. One of the better PeiWei's. Would eat here again.

Evan did a great job. First time here. Will be back. Explained all the dishes and the quality was great.

Love this location! Service and food is excellent. Sweet Lady at the counter always makes your day brighter.

Staff was super kind and attentive. Food was fresh and delicious. They even gave us a complimentary sweet treat.

Food was great, and customer service even better! The location is clean and music isn't too loud.

10/10 experience! Laurie was very friendly and very helpful in deciding what entree to decide on. Chocolate dipped fortune cookie put a whole new twist on classic staple. Food was great and inside of restaurant was super clean. I would highly recommend! read more

Have these people lost their minds? Mongolian steak with fried rice and a cup of water was $20. I was informed they now charge $2.99 for water. This is absolutely ridiculous. I left and will not return. read more

yummy food and good service!! love the cute fortune cookie! The lady at the front is so sweet!

10/10 customer service! Ms. Lorie is the best manager! She's super sweet and is always reminding us of the best deals!

My husband and I went here just because we were in the area. Neither of us had ever heard of the restaurant. We were pleasantly greeted upon entry and received instructions on how to order. My husband ordered an orange chicken plate and he said he enjoyed it and would order from them again. While talking to the staff, we learned that they are a sister company to P.F. Chang's which we thought was pretty cool. read more

Manager was gracious and hospital... food was exactly what we asked for. Had Pad Tai with tofu.

I love this location every time I come Lorie here and always give great customer service and food is always on point

Food was good and the service was nice! Laurie was super sweet and everyone was very friendly.

Haven't had pei wei in awhile and it was just as good as I remembered. Services was great and good came out hot and delicious.

You know this manager is working hard to rebuild the business. it went down several years ago but we've had positive experiences for the last 12 months. Give them a chance to win back your business. read more

Food was edible. We tried several different items. Egg rolls tasted frost bit frozen. Wonton soup- that is not wonton soup! You don't make it like ginger tea with fried gyoza!! It makes me think you had left over gyoza and opted to put it in the soup! That's not even what the picture looks like. So many short cuts. The broccoli was molded and black on the bottom. I did not eat it. Items were forgotten from our order- though they were minor upgrades that were requested, however, I did pay for them. My husband said it was dead inside. That's not a good indicator on a Friday night. What happened to the amazing Pei Wei that we loved?? I will not eat here again unfortunately. read more

We stopped in for lunch today and it is my daughters 5th birthday and the general manager sang her happy birthday and made her feel soooo special! And the food was great! !! Thanks Lori!!! From one very happy five year old! read more

Love pei wei, it always hits the spot and service is always good. Wish they had more locations

Pei Wei better hold onto this general manager Lori, the food here is so much better now. I do believe that she needs more support in the store but she handles issues with grace and class. Had a bad visit and Lori called just to explain everything and to bring understanding to the situation. I appreciate the customer service and we will be back. read more

Couldn't wait to go back... but what a disappointment ... and it was not because of the food. When we arrived there was one other couple there. I ordered and my daughter ordered. Then we waited and waited and waited. My food came out finally after about 30 mins and it was another 30 mins for her food to come out. So much for enjoying lunch together. We had timed it so the baby would let us eat, but by the time her food came out the baby was over it and she just took hers to go. Very disappointing because i had to drive an hour and 20 mins for lunch. I love the food, but i dont know that i will do that again. read more

Pei Wei Asian Kitchen - Chicken fried rice - Asian Fusion Near Me - Cypress, Texas

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Super nice staff and was patient when I ordered my food! the host Mario does an excellent job!