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Pegboard

1.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 years ago

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Herff Jones - Business moved from old location; a bit challenging to find on Easton Dr.

Herff Jones

1.0(2 reviews)
2.2 mi
•$

Horrible customer service! Ordered my son's cap and gown in January. When they delivered it to the…read moreschool May 1st, he was told they lost a box and his cap and gown were in it. They never contacted us to let us know how to get it and they refused to answer any calls. I had to go down to their warehouse and wait in a long line to get any answers or help. Ridiculous since they are contracted for the cap and gowns for all the local public high schools. I would NEVER order from them again if I had a choice!

Very unprofessional, VERY EXTREMELY RUDE Hispanic male that works the front desk! I could not get a…read morefull sentence in before, he rudely continuously interrupted me by saying NEXT inline.. quite disgusting behavior towards our graduates AND your CUSTOMERS! It is pretty sad when you walk into a business and get treated like dog sh...T when the reason your in business is because of customers.. 1st my daughter had a congratulations luncheon at her school before the big day, everyone was presented with their cap and gown and my daughter WAS NOT because Herf Jones (Easton Drive) forgot hers... I had to go out of my way with a disappointed daughter to pick it up and the POS says her name was not on the list (yes indeed it was and it was paid for) I called two hrs before and it was on the list, was told that they would have it at the front desk and then to be treated like this? and for the gown to be thrown at us, like if were dirt? And too be interrupted NEXT in line? I said what about the key chain I ordered and paid for? His response: "OH, you want a key chain too?" tossed it at us and once again NEXT.... Thank GOD I won't have to do business with that hot headed POS again, I feel sorry for his wife if he has one and his family! Grow up POS

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Pegboard - custommerchandise - Updated May 2026

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