Excellent Service, Was very impressed with the quality and price. If I lived in the area they…read morecould service all my automobiles.

I was referred to this business by one of my good customers - and I couldn't be more thankful. Ms…read more Joan was so quick to help me out with my car electrical problems and she was keeping in touch as much as I needed her to. They also got the problem fixed in just a few hours even helping me out more than they need to because I have no other transportation possible. I'm so glad I gave them a call. Thank you Tim, Nick and Joan, you guys are awesome!

Used Frank's mobile repair for the first time for an oil change and brake issue. They were super…read morequick to get out to me and get the repairs done, even in the extreme heat. Also very helpful when my warranty company needed additional invoices. The price was also a good value. Will definitely use their services again if needed!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

Rooster Rods and Restoration had my 1951 truck to finish a restoration. I was told it would take…read moreapproximately 2 months. After 7 months I was told it was finished. Driving it away from the shop when we picked it up "finished", the brakes were horribly unsafe because it takes a LOT of effort in order to get the truck to come to a complete stop, windshield wipers are totally non-functional, and the A/C is not blowing cold air. We are not sure what else is not working properly as the brake system has to be completely redone in order to be able to stop safely before we are able to drive it safely and try out other things. We are continually having electrical issues because of loose and unsecured wires. I was supposed to return a few parts that I was told to buy that ended up not fitting, but the shop lost parts to the items to be returned so I can't return the parts for a refund. The shop told me to just return the items with parts missing which I would never do. The paint job looks good but the mechanical work is totally unacceptable. There are some great cosmetic features on the truck but they are overshadowed by the many mechanical problems.

Took my car here this week. They found out my car was still under the manufacturers warranty and…read morelet me take it back to the dealership without a charge. Will def come back here if I need to after the warranty runs out.

I brought my brand-new 2025 truck to 360 on July 13th for a few small dents on the driver-side door…read moreand paid $1,900 for the repair and to match the truck's sheen. I picked it up July 21st and everything initially looked great. One week later, the repaired door became noticeably duller than the rest of the truck. I contacted 360 and brought it back on August 5th. They refinished the door, but the exact same issue returned 11 days later. I contacted the owner, Frank, and brought it back a third time. I picked it up August 29th. Shortly afterward, the driver-side door began getting stuck and would not open normally. On September 19th, I had the same issue again and could clearly see that the interior door was damaged and the pins were not lining up properly with the door frame, creating a crack. I contacted Frank, but received no response, so I went to the shop personally. Frank insisted they never removed the interior door panel and refused to take responsibility for the damage. When I asked why my brand-new truck had never experienced these problems before their work, his response was, "Maybe because it's a work truck?" It is not a work truck; it is my personal vehicle. When I expressed my disappointment, Frank became hostile, repeatedly cursed at me, and told me to " F*** you, get the f*** off the property." As I was leaving, he followed me out of the parking lot in a black Chevrolet truck. After paying $1,900 and making multiple trips back to the shop, I expected the work to be done correctly and the business to stand behind it. Unfortunately, that was not my experience. Based on my experience, I cannot recommend 360 Auto Group. If you use them, I strongly recommend thoroughly inspecting your vehicle and documenting everything before leaving the property.

Took my money and did not respond to my phone calls or texts. Had to call my bank and report.read more

I am a very dissatisfied customer. Mr Steven failed to resolve the problem. He did a temporary fix…read more He just drained the water out of the washer. He removed the copper panel from the back and did not place back onto the washer screws were left on the floor.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

Great service from the moment I walked in to getting my vehicle fixed. Thanks for your service H&H…read moreAutomotive Repair

I've used them twice. First time was good. 2nd time took a week longer than I was quoted which…read morewouldn't have been terrible if they'd have communicated with me. I had to call them every day to find out what was going on. Good mechanic. Terrible front office.

Fantastic service. These folks really care about customers. They're been in Georgetown for decades,…read moreand it's great to talk to them. Prices are super fair.

We've had a problem with our windshield wipers turning on automatically when we start the car. It…read moremight happen three times/day and then stop for two weeks. Totally strange. Took the car in to where we usually go and they couldn't figure it out. Went to the Ford dealership but they couldn't even look at it for a week and since we have one car that wasn't going to work. My husband called Ford and they were clueless. He made an appointment at Honea's and they figured out the problem, which had to do with a setting. They showed my husband how to fix it. Thank you to Honea's for fixing the problem. We will highly recommend you to friends. .