This office was referred to us by my baby's NICU nurses upon discharge. Specifically to visit Dr Sylvia Johnson who IS AMAZING! The entire team here is kind, thorough and efficient. They have squeezed us into the schedule many times and we are so appreciative! Dr Johnson is super detailed and thorough and doesn't let anything get by her. She's warm and inviting with both of our daughters and I'm so grateful to have her! The office is clean and well maintained for children. My toddler always looks forward to coming here if you can believe it? Because the staff is so kind and loving to her and to all of us. Look no further, this is the office for you! read more

If Claudia Camacho is still here, I would never be able to recommend this practice. As a child who was raised being took to this practice who is now an adult -- the medical care I received was negligent and disturbing. Dr. Camacho failed over and over again as a doctor who could not even identify child abuse because she was so self absorbed in the conversation with adults. There was no follow up and symptoms were dismissed over and over again. I was prescribed medication I ended up being allergic too and it took almost a year to figure it out because she couldn't be bothered to do her job, but definitely collected her co-pay and insurance funds. All she had to do was look into the back of my throat to see the burns that were preventing me from being able to breathe correctly. Any guess of infection-- didn't matter the kind was given a Z pack. The doctors that are competent that I have seen as an adult are appalled at the amount of Z packs I was allowed to take and be prescribed for any little issue. Once again if she didn't take it to be social hour and sit there and discuss issues for an adult that wasn't her patient, maybe just maybe she would have questioned why a small child was so anxious and having a lot of health issues (bladder etc) that are related to childhood abuse. Maybe me and several others would not have been diagnosed with CPTSD had she been more diligent in being a "doctor". Mandated reporter, ALRIGHT. We won't get started on nurses at the practice allowing my mother to make health care decisions for me at 17 when I was of age legally to make my own healthcare choices. I am so glad my mother doesn't live with the health issues I have today because they allowed her to make choices for a person above the age of consent. read more

We were hoping that the Pediatric Partners in Temecula was better than the ones in Menifee and Wildomar....we were wrong. The doctor was great, but customer service here is terrible. Making an appointment is damn near impossible, they don't call you back. When you call them several times, you might catch them and when you do, the front desk gal isn't friendly at all. Very cut-throat. The wait wasn't too long like the other places, and it was nice to see that the kids names were getting called pretty fast. When it came time to check out (there's a note saying you must check out, so we wait). The girl at the front desk isn't on the phone but she's doing a million things on the computer and has her back to us, even after we tell her we want to check out, she stays on the computer and gets to us whenever she's ready. My daughter is crying and screaming from her shots, so of course we want to leave ASAP. But the front desk lady just didn't seem to care that there was a screaming baby, waiting to be checked out. The doctor is good, we got the asian lady, I think her name is Dr. Silvia, very detailed and didn't rush us, but I'm not sure if her service is enough for us to want to come back. read more

Months before our baby was born we were able to meet with Dr. Cason and she answered all of our questions and more importantly for us was supportive of our spaced out vaccine plan. She is quick to respond on Mychart which is so appreciated esp as first time parents who had many (non urgent questions in early days). The front and back office staff are all extremely welcoming and friendly. We have also seen Dr. Paik and Dr. Johnson and feel extremely comfortable and happy with all three of these pediatricians. They're very aware and pay close attention to our girl. Dr. Cason referred us to Orthopedics for possible hip dysplasia and thankfully it was caught early and treated and Dr. Paik gave us a referral for slight torticolis. I can't recommend them enough. read more

I've been coming to the Redhawk office for 15 years. I've seen just about every doctor. Honestly I liked everyone. They care they take time with my children. Recently I've noticed how much I appreciate the front office. So many times if had great experience with my doctors but the front desk is a nightmare. Not the case here. We've always been greeted with a smile and called back in a timely fashion. read more

Ladies at front desk could use some lessons with customer service and common courtesy. I'm assuming since they are being paid via Tricare they aren't too enthused to assist. Being called back on time would be a bonus. read more

There are a lot of Pediatric Partner locations to choose from, and even though this one in particular isn't the closest to us, I still think the drive is worth it. We love Dr. Cason, she is the best. Dr. Cason will go thoroughly over whatever it is that is wrong with your child. She helps you understand and will answer any questions you may have. My son ended up getting some virus that isn't really common and she helped us understand why it happens and about how long it would take for my son to get better. We went back a few months later and she took the time to ask him how he was feeling and she checked to see where the issue was the previous time. She didn't have to do that, but it goes to show that she takes her time and really cares about her profession. We will definitely keep going back here. We've also seen other Pediatricians in the office, and they've all been great. Our favorite though is Dr. Cason. read more

Pediatric Partners - Waiting area - Pediatricians Near Me - Temecula, California

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So I'm torn on this review big time. My son had all his Well checkup's here from newborn to 14months old. We chose Dr. Danielle Winkler for his doctor and maybe only saw her 3times out of all the appointments we made there, so it wasn't a consistent person seeing my son for his checkup's or on a sick appt. that's why I'm giving this place 3stars the care he received was great but I'm big on customer service and kindness but the front receptionist who looked like she was still in high school acted like she was still in high school. I guess when it came to my son's care I expected a more professional atmosphere! That's why we no longer go there! read more

Let the reviews guide you! My son waited at the Redhawk office for 2 hours yesterday because Dr Paik can't seem to manage her time between patients. 3rd in line after your lunch break doesn't need to take that long Dr Paik! I will also say that the wait was a little bit shorter but I'm buffering the time due to my 11:00 appointment where I was informed that Dr Paik was running and hour behind after checking in and waiting 20 minutes. They asked if I wanted to reschedule. They assured me that a 2:30 appointment would be good and would be hard to run behind since right after lunch. I will say that I have already had issues with waiting for more then 1 1/2 hour with my daughter 2 years ago and it takes a lot to get me mad or even write a bad review. I had to ask several times to be seen. entertaining 3 kids in a small waiting room is a real treat! I had to walk out and ask for my money back and she was suddenly ready! HORRIBLE service! She needs to figure out how much time to spend with her patients! Get their damn home number if you want to kindle a relationship! How can she not be fired by now????? Temecula is such a busy office I'm not sure how you have such an incompetent doctor seeing all your patients. Dr Mohr you need to fix your offices! The only one worth going to is your Elder office in Fallbrook that I hear is closing. I have been going to your Fallbrook Elder office for years. The nurse and reception have always been the best! Dr Taft is by far the Best doctor I have EVER had for my children! Dr Taft, Trish and Elondra have to be the best employees out of all of your offices! read more

I've been coming to this location for 4 years and do my best to avoid taking my children here unless absolutely necessary. It's impossible to get your child in and sick visit are far and few between. You're better off taking them to urgent care to be seen same day. The front desk staff is not helpful and treat you with little to no respect. If you're trying to get records or a school sheet filled out make sure you give them at least a week as that's not a priority and they will not allow for an appointment to be made even if it's an urgent matter. It doesn't seem like the staff and doctors care much for you and your child here. I would advise anyone looking for a good place for their children to look elsewhere. I'm beyond disappointed with this place. If anything else try one of their different locations. read more

We have been with Pediatric Partners off George Cushman Ct for 12 years and we love them!! All of the doctors have been wonderful and the office is super quick to get us in (usually within a few hours or at the very latest, the next day. My own 'adult' doctor takes 3-5 days to get me in when sick!!). Yes, sometimes the wait can be a bit long but they have always been faster than urgent care. If they are squeezing my child in, I expect a bit of a wait. Dr Paik even helped diagnose my son with a vocal chord dysfunction a few years ago when his asthma meds were not working-- after seeing a specialist at Rady's, the diagnosis was confirmed!! Amazing since it's very tricky and hard to recognize. Since Dr Paik suspected VCD, we were able to get my son into a specialist and get therapy for the condition rather than pump him full of meds he didn't need. We will be w PP until my kids turn 18 :) read more

Was great when Dr. Danielle Winkler was there. I switched to Dr. Grant at Children's Primary when Winkler moved to the O.C. I tried to stay with them, but didn't have any confidence when the first thing Dr. Johnson wanted to do was change all the meds Winkler had prescribed. read more

Unfortunately due to my health plan from work, this is the only place near my home in Temecula. If I could, I would opt for another pediatric facility in a second!! Pros; you may get an appointment within a week, if they decide to call you back. Cons; too numerous to name, but their staff is horrible, impolite, and apathetic. If you ever get to see a doctor, they will do their normal 60 second drive by, and in my experience not prescribe anything. Might as well go on WebMD.com and figure it out for yourself. Very sterile and uncaring environment, truly gives a new name to a slow moving assembly line at a factory. read more

Shame on you Pediatric Partners (Redhawk location) for your immense lack of care and basic human compassion for your patients. I've given you over a year to redeem yourself from your less than satisfactory visit the last time I was there but it appears nothing has changed. Took me 4 phone calls to 4 different departments and 2 voicemails before receiving a single phone call back 2 days later to make an appointment for my two sons. One of which I mentioned was rather urgent. We were told nothing was available for 2 weeks. Fast forward to today's scheduled appointment 2 weeks later. My husband took the day off work to attend the appointment, we pulled the kids out of school and arrived 15 minutes early to our appointment, as you requested. All looked promising, the boys were called back 20 minutes later. Nurse did the normal vitals and pleasantly told us the Dr would be in shortly... 1 hour later....still no Doctor, no nurse...or anybody for that matter. YOU try keeping 2 boys busy in a 10x10 square box without wifi right before lunch. NOT EASY! Still, I was hopeful. I stepped out to politely ask a different nurse how much longer we might expect to wait only to be greeted rudely and not even a glance up from whatever she was doing and told "you're next". No apology, no mention of time and zero eye contact. So it shouldn't come as a surprise when 30 minutes after getting the "you're next" answer, (total now of 1 hour and 30 minutes of sitting in the 10x10 box with 2 really impatient boys) I finally give up. It shouldn't be alarming to see me really angry and asking for the nearest exit, family in tow. It shouldn't come as a shock that now I want to speak to an office manager and I want my $45 co-pay returned. But your entire staff was at lunch and nobody could help me with my complaint or my refund. The rude nurse from before was so un-bothered by us waiting so long and then leaving, she still didn't even look up from her computer as we were exiting. I take it this happens often by her lack of surprise. Your behavior is unacceptable Pediatric Partners. I'm actually glad to see the complete lack of attention BEFORE you got your hands on my sons because I know now you can't be depended on to provide the most basic of care. read more

Both my kids have been coming here for about a little over a year and we are satisfied with their medical service. From the front desk clerk, technician, and to the pediatrician, very professional and knowledgeable. read more

I've been coming to pediatric partners since my kids were babies (about 6 years) I still drive to the red hawk office even though I now live in Wildomar. I just really like Dr Cason and Dr Mohr. We've been getting Dr. Mohr a lot for my son lately and he does an excellent job with him (and with my daughter). My son has a whole lot of stuff going on and many diagnosis (mostly developmental) and he does excellent with him. They both do! They've been amazing and as long as its drivable, I will drive to them when I need a doctor for the kiddos. read more

I'm extremely disappointed in this office. Take note: if you're looking to get records of treatment from them, they will either a) have you jump through hoops and offer no alternatives toward their "directions" they give, or b) charge you for records, once again having you jump through hoops and call other departments before having to call them back again. I should have taken the hint the first appointment when we had to wait over an hour to be seen. Such a disappointment. I really wish they could have worked with me instead of against me in helping my children. read more

Dr. Sylvia Johnson has been our children's primary care physician for close to two years now. She is absolutely incredible. She listens to each of our concerns and takes genuine interest and concern in our children's health. All the nurses in the office are so kind and friendly. I haven't read the other reviews here but I was surprised and confused as to why this office only has 3 stars. We drive 30 minutes just to go to this office we love it so much. I would give it 6 stars if I could. read more

Used to take my children here but I just couldn't take the LONG wait times and rude, unprofessional front desk workers. I switched to Rancho Family Medical Group and absolutely love them. They have better hours and an after hours clinic. I never wait more than 5 minutes for an appointment there. read more

Our children see Dr Camacho, and all of them love her. The front staff is always polite and helpful, as are the nurses. Glad we have an office we can depend on and trust for routine appointments. read more

The Dr.'s are great if you ever get to see one. The office staff are horrible at both temecula locations, the redhawk location you'll be waiting at least an hour in waiting room before you get put in the back then a good 30-40 min in the back. So we decided to give there Temecula office on Jefferson a try after hearing they were better my newborn had to wait a month to get in. We got there waiting room had 5 people we waited 20 min seen about 3 families leave from back got called to back where thy asked to have the baby only in a diaper. (normal for newborn visit) we waited in the nice room w AC vent above the bed for an hour! Nobody came so got the baby dressed & left staff dent ask why I was leaving didn't seem to care. An Hour after I left I received a Phne call asking where I was! So no Dr is worth a 2hr appt. I immediately switched pediatricians. read more

I LOVE Dr. Johnson but the office staff is SO horrendous that I'm extremely close to switching to a different pediatrician. The office rules are pretentious and ridiculous. You must be 15 mins early to every appt, they don't check your insurance until you're there and will send you away if there's ANY hold up. Today I was there and because there was a hold up with my insurance they said I had to reschedule because it was past my 10 appt time. I GOT THERE AT 9:45! They then said that they could "squeeze me in but it'd be at LEAST a 45 min wait". The nurse didn't get the memo and called me for my 10 appt at...10:36!! A 40 minute wait anyway!! The whole office staff needs to be fired and start with a clean slate. read more

I had been with Dr. Johnson who was amazing. Then after that I would have to wait at least an hour at every appointment! (and be rotated with all the dr's) I was on time and was very frustrated because I had to deal with job schedules and kid schedules. I thought it was really rude that they were so disorganized. I continued to return because I knew that things do come up. It was the 4th time of waiting that I said no more. The nurses are wonderful and I think that was the pull for me to stay. The front dest staff in Temecula is HORRIBLE! Super rude and unprofessional. I'm sad I can't return. Our family's time is too valuable to be wasted or to be treated like garbage. read more

Drs are good but plan on spending half a day waiting with a sick unpleasant kid. They require you to be there 15 min early and I've never been called on time for an appointment. Typically I'm called back an hour after my scheduled time. It's unreasonable to expect people to arrive early a and then make them wait another hour with a sick child. read more

I hate this place. Doctors don't know what they're doing. Will never return! I would rather drive over an hour for some legit answers. Every patient deserves the best care, that's not given here. I felt like I was just a paycheck. I don't trust them with my kids life. Loaded with a bunch of quacks. read more

first off I'm a licensed acupuncturist. I'm not into over medicating and stuff like that. That being said I am very happy I found this practice. They don't offer alternative medicine and thats totally fine cause I can do that on my own, but they do offer high quality conventional western medicine. I have seen I think 5 different pediatricians at this office. Every single one of them was outstanding. I have never in over a year had a problem getting an appointment. I almost never wait on hold and when I do its maybe 2-3 minutes. I never wait long to be seen once I arrive for my appointment. Lastly I am very happy with the quality of care my children receive here. I am not a doctor, but I did have to go to 8 years of school to obtain my degree in Chinese Medicine and 1/3 of the program was western medicine. So I have enough of a background to feel like I can properly evaluate good medical care from poor medical care. At this office they provide very good quality medical care. They don't over prescribe medicine, they are very thorough at ruling out all scenarios and very importantly they are very nice to my children. They also offer vaccinations at all well check ups but they don't push them. They are more than happy to discuss this topic with you and they are open to delaying if thats what you want. they definitely want to vaccinate your child, but they don't shame you if you decline or want to do it on your own time schedule. This to me says they respect what the parent wants and that is important in a provider. I will continue to take my children here. read more

I wish I could do two different reviews. I absolutely love Dr. Camacho. She's wonderful, very bright and interested in your child, just over all very genuine. I wish I could just walk in and not have to fight a battle with the staff just to get to her. I just moved here from Hawaii and had to find a pediatrician for my son's 1 year well visit and shots. I just kind of put off the unfriendly vibes as maybe the staff was having a bad day or not as humorous as my last doctors office, but generally each person that I came in contact with talked down to me, treated me like I didn't know my ass from my face and not even a smile towards my one year old. Whatever that's fine, maybe I'm just over thinking it. But then again, even though I was there not even two weeks before, they treated me again like a new annoying patient and we're rude and rolled their eyes when I didn't bring in my son's immunization card....to a follow up appointment? Did I not sign the relase form to get all of his papers from my previous doctor? Maybe I'm wrong but is it needed with the second appointment to remeasure his head and height and weight just like we did not even 2 weeks prior. Whatever, that's not even why I'm mad. After our rushed check up, the doctor (not Dr. Camacho) said everything was good and they were going to write up the referral and I told them what urgent care I went to, and asked if that was everything and I left. Two days later they called me twice while I was at work. I finally called them back and the lady on the phone said I needed to come back in and sign some papers. But their office hours are from 8-5 and I work on base from 7-4 (M-F) I'd have to take a few hours off work just to make it in before they close, so I asked if my mother could come in for me or possibly take a copy for me to sign, the lady on the phone said,"NOPE. You have to do it."................ nope? Not even a "I'm sorry that's not protocol," I got a nope. So for your lack of planning and organization and what sounds like not being able to keep your paperwork streight, I have to lose hours of work to come in and deal with a "NOPE." Okay fine I'll go in and deal with this and then I'm done. After that I get a message on my voice mail asking for me to call them back AGAIN to let them know what urgent care I visited.. What the heck? I told you at the appointment and then we were just on the phone an hour prior and you didn't think to ask me then either? So I'm getting the feeling they don't have anything organized or maybe they are over worked? Regardless, my experience with the staff is sour and I will be searching elsewhere for my son to be seen. If I wanted to deal with rude senseless people I woukd go shopping at walmart. Final word. Trust the reviews and go someplace else. read more

First time at pediatric partners and it was great. The receptionist helped me with new patient paperwork. The wait was fast. The nurse was nice. The dr was amazing. Dr Cason is amazing. Very informative. Only went to the redhawk location because it was a last minute appointment and the Menifee location was booked but I would consider driving there all the time because the dr was so awesome. I had questions when I got home so I emailed the dr and she got right back to me. Would definitely recommend. read more

People complaining on here about wait times OMG get over your self!! The reason you are waiting is because these Dr.s provide exceptional care to ALL OF OUR CHILDREN!! If you want too go to an office and be rushed out with none of your questions answered then maybe you should go somewhere else because I have never felt rushed in an appointment by any of these Drs and have left feeling completely satisfied and confident because all of my concerns and questions have been answered!!!! Front office staff is excellent at getting children in same day if needed and if your driving around with out your license and cant provide it to the front office staff (Which you should be carrying at all times; ITS A LAW IF YOU DID NOT KNOW) I hope you get pulled over and get a big fat ticket on your way home and its your fault your child will not be seen NOT THEIRS!!! ITS A LAW!!!!!!!!! Here is an example of the exceptional care they provide!! My child needs a fairly expensive formula which the insurance company will pay for you just have too jump through literally a thousand hoops before they pay for it!!! Dr. Cason has went out of her way EVERY day for the past two weeks filling out papers sending them in trying to get them approved and when the insurance company calls me with another bogus excuse of why they do not want to pay she has been right there with me trying to help me work around this situation!! I can always get a same day appointment, They always answer my questions, and my children are very well taken care of by these DOCTORS!! What more can you ask for???? I would recommend Dr. Cason and Dr. Johnson To the entire world if I could! If you want great care for your children go here over look the wait because your children will be cared for :) read more

Dr Johnson is amazing and so gentle with both my kids and the whole staff is so sweet! I'm happy to make the switch and have them as my kids primary pediatrician read more

I love this place. I'm surprised at the reviews I've read. Yes you do have to wait a little but the doctors are really good. We can't complain about any of them. Also the advice nurse , Dena, is great on telling you what most likely is happening with your kids over the phone which has saved us many visits to the office. read more

Dr. Sylvia Johnson is great. Pediatric Partners administrative office stinks. Patient portal doesn't work. No xray results for over 1 week. read more

While I do like my children's doctor here (Claudia Camacho) and one of her nurses, if you ever need something after the appointment.. it's IMPOSSIBLE to get someone on the phone. I've had referrals either not done or not done correctly and I know I'm going to go through a huge headache trying to get any information or get it corrected. The doctors aren't there full time either. Their customer service is lacking big time. read more

Not sure how this Dr office has such a low rating. Dr. Johnson is absolutely amazing. She actually takes the time to listen to you. The whole staff is generally a pleasure to be around. Thank you Dr Johnson for being a great pediatrician! read more

The only reason I give them two stars is just because of the doctors. I decided to cancel all three of my children with Redhawk Pediatrics and look for another pediatric office just because of their front staff. I have been taking my kids there for over three years and everytime I go I have to wait a while even after having an appointment and getting to the office 15 minutes before our appointments. I have sat there letting them take other "walk ins" before me, even though I have been waiting there with an appointment. I will say that the staff gives me an attitude of "oh well" and not care at all about my complaints so therefore I decided to break up with this office. Good Doctors but they need to polish up some on their front staff. read more

This place is amazing! It all started when my daughter was due for her first set of shots. Skipping all the details, last minute I was unable to use my daughters primary dr and I was frantically searching for a dr who could take her in to do her first set of shots within a day or twos notice. Everyone I called was a week or two out. I called pediatric partners and was immediately greeting with the friendly and upbeat voice of Corrine. She was sympathetic to my situation and able to get my daughter in within a couple days. The Dr was friendly and made me and my husband both feel comfortable immediately. We knew this was my daughters dr for good. Every time I take her in I'm greeted by Corrine who remembers my name and my daughters name. Over the past few months my daughter has had a few colds which has led to some breathing issues and they are always kind enough to lend me their nebulizer. Well today i received a call from Corrine to let me know she applied for approval for my family to get a nebulizer for our home and she wanted to let me know it was approved and that we just had to call and schedule a delivery date. I'm speechless at the kindness and care that Corrine has for my daughter! This was above and beyond and proof that there are truly angel that walk among us!!! Thank you Corrine and all the other wonderful staff members of pediatric partners!! read more

This office has gone downhill big time! Several front desk staff members are so rude. I regularly wait an hour with a scheduled well appointment. Now they require you to fill out a check-in form with about 20 pieces of information, even if nothing has changed. They treat you like nothing more than a number. The doctors are in and out of the room so quickly that I'm left practically asking a single question while he or she is walking out the door. It is nearly impossible to see the same doctor regularly. The final straw was when I called in at 8:30am trying to schedule a sick check for my 6 month old and was told both Temecula locations were completely booked and I could come in the next day. I'm done! I changed to a new pediatrician immediately and will not be coming back to Pediatric Partners. read more

I have been taking my kids here for 7 years and i like the dr's but the wait time is horrendous , i went two weeks ago for a well check , i kid you not i was there for three hours total ! It was ridiculous , and to have a child with special needs sit and wait that long with no drink or snack is torture . Our appointment was at 11 am I arrived early like always at 1040 , was not called back until 1140 , she calls us back to do my sons vitals and sends us back to waiting room telling us there is not a room available yet , so we go back out and wait another 30 min . Get called back and the exam took all of 15 minutes . Then we had to wait for the dr. to try and get my son's records from his old dr while we were sitting there , we ended up leaving the office at 140 which was three hours !!!!!!!!!!!!!! read more

Could not be happier with Dr. Johnson! She always goes above and beyond and takes her time with my girls! She always answers all my questions and it is obvious she has a passion for what she does. Sometimes there is a wait to see her but it is always worth it! read more

ughh good luck in them returning your calls. Dr's are great, although I prefer my daughters to see dr. Paik, she is much more thorough and takes her time to explain and seems genuinely caring towards patient care. Dr. Camacho, always seems like she wants to rush you out the door. read more