pros : beautiful wall color
her billing department (Joel especially) is on the ball with EVERYTHING. love him!
cons: everything else!
her staff is rude on the phone, self centered, they rush you threw and blow you off. I've been out of high school for 10 years and it feels like ALL of her in office staff cant get out of judging you by what you wear, or what type of phone you have. shallow. child like.
she has a wide range of clients which I guess is great, but her waiting room feels like your sitting in a peetree dish of grossness and muck...but the wall color in the waiting room is pretty so it distracts you . The rooms are dusty, the hallways feels dark when you go back. I think they try to cover that with all the pictures of the kids that get seen by her.
oh, and the other doctor in the office (blonde women) total flaming something! she pushes you for everything you didn't come in the office to get. you come in to check your kids runny nose "oh we need to do every vaccine known to man in one sitting and have them get checked out by a radiologist for a growth" (over exaggerated to help describe what I hear in the next room) she's ridiculous - and doesn't look at ANY ones chart- I think shes the eye candy for the dads...which is wrong.
If you as a parent come in with ANY concern Dr. Hurwitz and her staff will tell you that you are "wasting there time" " making it up" or my personal favorite " if you kid keep experiencing what ever it is they think they are experiencing we say come back in 3-6 weeks" cuz as a worried parent you REALLY want to hear you suck and your kid lies. totally gives you the warm fuzzies. It takes forever to get seen by her- I swear the staff has a screen on phone calls and the all have secret hand codes or something in the hall to let them know who is in what room.
Dr. Hurwitz has lost her touch which breaks my heart because she use to be warm, inviting, and cuddle the children when they came to her. Now she rushes the visits, is very abrupt in addressing ANYTHING to you and your child. My child asked on the car ride home " did I do something wrong because Dr. Hurwitz was mean to me" broke my heart as a parent to hear that. I was angry after my last visit. No child should ever feel like what they feel is wrong (anything from a upset tummy to a broken arm) But, if your a upper-class client boy oh boy will they roll the carpet out for you and your child. They will call you up before the person who has waited an hour to go back with a child that has a fever of 103.
They are awful to military family's, gives them run around with billing. Breaks my heart to see these families who give us so much get treated so poorly. I offered one time to pay for a wellness check up for a young marine dad with his son - as a thank you for what he does. He went back I walked up and offer to pay they told me "no, we don't do charity work" that pissed me off!. Then the marine dad came back out, I walked up to him and told him id like to pay for your visit today as a thank you for everything you do. He was extremely grateful and we both looked at our kids who hugged and ran over to the toy table...so darn cute!!!...at that point it made it awkward for the person behind the counter, she took my money, but as soon as he left she told me I was wrong to do that. WTH
I don't EVER wish anyone else go threw this situation. Please educate yourself, don't just go off of reviews. Just because something is shiny on paper doesn't mean it'll be shiny in person.
we are now is search for a new pediatrician and staff who will treat myself and my child like a client not a social click. read more