This pediatrician caused a major delay of care to my son. As a fellow medical professional, I…read morebooked an urgent appt for my son to have an exam on his left knee one week after an e-bike fall. (We already did preliminary x-ray, ice and elevation prior to my deeper concern) I requested that he be ordered an MRI due to abnormal palpitation of his knee and surrounding tissue, increased pain and decreased mobility. After a quick examination, I was told he did not need the MRI and to continue to ice/elevate. Mind you, I would not have brought my son into her office had I thought this was a normal healing process. One week later, my son woke up in agony and could not put weight on his left knee. Went to ER, sat for 12 hours (and what do you know, they ordered an MRI!!!) and he was transferred to Rady children's for surgery and drainage of infected fluid in a rare condition that happens in blunt force traumas called "morel Lavallee lesion" Had this doctor listened to my concerns and ordered the MRI as I tried to justify to her, we could have handled the problem a week sooner and non emergent, likely saving me thousands in an ER visit. The visit was pointless otherwise, and clearly my concerns were not taken seriously. Avoid.

Dr Srey is absolutely amazing. She is up to date on studies, treatments and truly cares and tries…read moreto help. Her office has natural lighting, is warm, inviting, and has toys and fun things. She gives out thank you toys to the kids instead of candy (which shows she genuinely cares about their health imo). She is always so kind, understanding, and supportive. She starts the visits with "how can I help you?". I absolutely love her and her staff!... going to the Drs is exciting for my children now, and not a dread for me. Never met a better pediatrician. Amazing.

Dr. Zacks is wonderful and very proactive. She really listens to your concerns and advocates for…read morewhat she believes is best for your child. Scheduling has always been easy and wait times are short.

If it wasnt for the doctors, and the app allowed it, I would give 0 stars. Im so tired of coming to…read morethis place that asks for you to arrive 15min early but ROUTINELY is behind schedule. Not to mention that we are only here today because my son hasnt been in for a "general check up", though between asthma and sickness at 6 y/o being in school, we have been to the doc office 5-6 times over the year. But to get asthma refills, we need a new apt thats generic?!!! Fraud- take my copay, take insurance pay and we wonder why insurance is expensive. This is unnecessary. Stop running 30+ minutes behind and respect peoples time. EVERY time for years, weve put up with this, because what choice do you have? Maybe the irony in this is that the doctors care is why we come back, but they could very well be the ones late to work? Im assuming its an overbooking of clients to maximize profits. And if its the patrons that are late- then sorry- make them wait until youre caught up- dont punish good patients.

I went to Dr. Phan to have my son circumcised. Unfortunately due to my son's anatomy it wasn't able…read moreto be performed at that visit. The dr recommended I go to a urologist to have them do it. He was so honest and upfront and genuine. Made me feel like he cared more about my son as his patient rather than making a profit. Was very impressed with his whole staff made the whole experience so refreshing. He is not my primary physician and if I wasn't happy with my primary I would 100% switch to him. Will be recommending him and his office to all my friends. To top it all off he even called me a week after my appointment to see if I was able to get the procedure done. Talk about going above and beyond for someone who isn't your regular patient.

Dr. Phan and his entire team are absolute angels. Every single person we've encountered in this…read moreoffice has been kind, patient, and genuinely caring. We started bringing our firstborn in before she turned one, and from the very beginning, we were so thankful to have found this practice. Dr. Phan is thorough, kind, and direct. He makes both me and my husband laugh, and he always makes us feel heard and validated. He listens attentively to our concerns, provides sound, evidence-based advice, and truly demonstrates compassion and care with every visit. I just had our second baby on May 15. I was able to get an appointment scheduled the very next day (a Friday) for the following Monday morning. At that visit, we learned that our baby had lost 12% of her birth weight. This exact thing happened with our first, and our old pediatrician handled it terribly--immediately mentioning "failure to thrive" and making us feel panicked and inadequate. So this time, as Dr. Phan was gently walking me through the next steps, I started crying. But instead of jumping straight to suggesting formula, he encouraged me to take care of myself first and to pump to see what my output was. To my surprise, I was producing plenty of milk. That encouragement lit a fire in me--and by that Friday, our baby girl was already back to her birth weight. I am endlessly grateful for Dr. Phan. He was encouraging, compassionate, and honest throughout the process. Most importantly, he reassured me that he wasn't concerned about our baby's health, which gave me an incredible sense of peace. His calm confidence was the complete opposite of the fear and guilt we were met with from our previous pediatrician. Nurse Practitioner Ms. Shayla is also absolutely lovely--and our toddler adores her. For a while, our daughter was terrified of doctor visits, but Ms. Shayla completely changed that. She made her feel safe and comfortable, to the point where our daughter now chats her ear off the moment she walks in the room. Ms. Shayla has been a true gift in building trust and warmth around medical care for our little one. The front office and nursing staff are incredible as well. They are helpful, kind, patient, and consistently accommodating--especially when something urgent comes up. We always feel supported, never dismissed or rushed. Honestly, we never want to leave this area solely because of this practice. If we ever move, we're already prepared to make the drive back just to keep Dr. Phan and his team in our lives. Seriously--this office is amazing, and we are so, so grateful. Highly recommend to any parent looking for a pediatrician who leads with knowledge, compassion, and heart.

We love Dr Pumphrey!! He has been in this business for years and really knows his stuff. He Is…read morealways willing to go above and beyond to help our kiddos and I'm so grateful he's our doctor. The office staff is friendly and helpful too!

Pros: Office runs efficiently. Ancillary staff seems competent. We waited no more than 5 minutes…read morebefore being called back. Dr Pumphry was great with the kids, high energy, and made them laugh. Cons: This was our first visit with him and he spent the entire 45 minutes trying to convince us to be vegan. He gave us recipes. He said that cows are fat and dumb and if I don't want my kids to grow up to be fat and dumb then I need to stop giving them dairy products. This goes against the current AAP (American Academy of Pediatrics) guidelines recommending 16-24oz of milk per day. He also said that it causes precocious puberty due to the hormones in it and that it made no difference that I use organic milk. When I told him that soy contains high levels of estrogen and has been linked to feminism in males, he disagreed although all the info online would say that I'm right. He never took a history of them, didn't ask about their health history. He also didn't ask if I had any concerns about them. His exam was less-than thorough. No, children don't want their privates looked at but a thorough pediatric exam on a school-aged child would include checking for premature development of secondary sex charactistics, suggesting precocious puberty. My second interaction with his office was after that when my daughter had a 4 day fever that just wouldn't break. I called the office to see if they could fit her in in the next day or so and the MA said no and that I need to take her to urgent care instead. So, overall, unfortunately the cons outweigh the pros and I never went back.

I have gone to her for years (with a few doctors in between when she left and I couldn't find her)…read moreand she is the best doctor I have ever had. She listens to you, makes sure she undertands what you are staying, and suggests what you do next, with alternatives if there are any. I am worried because Graybill has not been answering their phones for several days and I haven't been able to find out if they are closed or whether Dr. Boyatt still practices there. I will be very upset if I have lost her.

I was very impressed with their professional organized office. They have their act together here…read moreat this office and Doctor Kelly Boyatt is good at what she does. I feel good being a new patient with Dr Kelly Boyatt. She's very knowledgeable and experienced at what she does! I feel blessed to have found such a high skilled Doctor, and blessed to be under her care. I do highly recommend this professional office.

Been coming here for years for all our boys since they are babies. Dr. Atiga is so sweet and always…read moreso reliable. The staff are helpful and friendly. Definitely recommend this place to anybody looking for great care.

If I could give this practice zero stars I would. PLEASE read this if you are debating bringing…read moreyour children to this office. The physicians do their jobs, but the back office is a MESS. To make a long story short, my vaccines are covered by my insurance contract as preventative care. The billing department is relentlessly billing me because of a miscommunication over a clerical issue between them and the medical group. The medical group is stating they will not pay the claim because the doctor's office didn't submit the claim on time. And both parties cannot seem to get to the bottom of it. The medical group is saying the doctor's office is lying to me, the doctor's office is saying the medical group is lying to me. It's impossible to make sense of and my insurance and the medical group has informed me this is a cost the doctor's office should assume due to an error on their end. The doctor's office is stating "you signed paperwork, so too bad you need to pay," which basically communicates - if we don't do our job properly or cannot provide proof that we did our job properly, too bad pay up....even though I pay monthly for insurance and the services and vaccines provided are FULLY COVERED under my contract. Ericka in billing is TERRIBLE. Her customer service is ridiculous. A representative at both anthem AND prospect medical group were yelled at on the phone and had to send her to an escalation call. When I spoke to her to try to get to the bottom of it, she raised her voice, started getting emotional, and lost all semblance of professionalism, stating "she was just speaking to me the way she was being spoken to." Of course I am frustrated, atigas office is getting me involved in a "he said she said" scenario with a medical group, neither party can prove what is happening, I cannot speak with a level headed individual at their office, and the situation is a MESS. When I told her I'd likely have to switch to another doctor due to these persisting issues she said "at this point we are happy to see you go!" We will likely have to file a claim with a regulatory board. Dr. Atiga, if you read this, please consider who you hire to represent your office. Problems cannot be solved when your billing department refuses to remain calm and professional, and I should not be stuck with a bill due to an in office mistake. It's unfair, I will be switching providers because your office staff is impossible to deal with.

I'm so glad that I researched long and hard to find Dr. Matta...another plus for even accepting new…read morepatients. I absolutely hate going to the doctor and it drives my anxiety through the roof just thinking about it. Haven't been to a doctor since my OBGYN when I had my baby almost two years ago and knew that I needed a checkup! She is so sweet and friendly and puts you at ease, there was a nurse there as well (I believe his name was Joel) who was also awesome. I loved the feeling of not being "judged" as I answered all the basic health questions. Dr. Matta has an excellent bedside disposition and calmly answered all my questions without making me feel rushed. She patiently listened to all my concerns without making me feel paranoid and ordered a full blood panel to check all my numbers. I am so lucky to have found her and I'm hoping I can continue with their practice for years to come. Thank you so much for your excellent service!

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

We came here because our doctor was out on vacation for all of July. We really really liked the…read moreexperience. Since it is just him, the interactions were personal. It seems like he really cares. My kids really liked him as well.

Literally best Dr. in Temecula- 10/10 recommend!…read more My children are in good hands here, we feel well taken care of and safe.

He's the pediatrician for our 14 month old and we've been going here since she was 3 months. Nice…read morestaff, the pediatrician isn't pushy and remembers his clients. Nice clean facility. Glad to have found them. They take IEHP as well.

I have been bringing my daughter to this pediatric primary care provider for the past two and a…read morehalf years, and the care has been consistently exceptional. Scheduling is always easy, and they are very accommodating, often getting us in quickly when needed. The providers are thorough, take the time to discuss concerns, and truly listen, which is invaluable as a parent. The level of care and customer service is the reason I willingly drive over 15 minutes to come here. From the front desk staff to the medical providers, everyone is kind, professional, and wonderful with children. I highly recommend this practice to any family looking for a pediatric primary care provider they can trust.

All of the pediatricians and nurse practitioners are excellent here. My 3 kids have seen them over…read morethe last 7 years for well baby appointments, annual check ups, and sick appointments too. All wonderfully caring and knowledgeable. Dr. Robbins stands out. He is always kind and friendly. He was able to diagnose something that might have been overlooked elsewhere. He listens to your concerns as a parent and does his best to honor your requests. Dr. Robbins is exceptional. I've recommended two families I know switch to this office and both families have been very happy.

Terrible! Dr Robbin's made us wait over an hour and billed our insurance for a well child visit and…read moreanother appt while it was the same appt! It was a well child visit . It was a 7:30 apt. They are frauds! Insurance fraud! What can you even talk about in these well Child visits. The visit lasted 10 mins!