This location seems to cycle through providers at a rate such that we never see the same provider…read more At a recent schedule flu shot appointment, we were made to wait after everyone else in the building before being seen, including people arriving 20 minutes after us. They also regularly seem to have issue maintaining our insurance information and billing it correctly. Honestly, it seems like we are treated worse for being on a Be Well health plan.

We followed this place for the past 10 years and for the past 10 years it has gone progressively…read moredownhill. Thanks to covid you can no longer just walk in, you have to send a text and wait for them to tell you when you can come in. When I arrived the text message system didn't work. I walked in and told them, and they said "yeah we hear that a lot". If it's a constant issue, why not fix? The girls at the front desk do a GREAT job of ignoring you also, I had to stand at the counter and lean into their personal space to be acknowledged. Had a specific appointment time but that doesn't mean anything to them. I write this as I sit here waiting 30 minutes PAST my appointment time with no one in the waiting room. This will be my last visit.

I strongly do not recommend taking your kids here for care. My son is 5 years old, and I have been…read morebringing him here since he was born. His primary care doctor is Laura Abeyta at the Golf Course location. We have never had complaints regarding Dr. Abeyta, but after what recently happened to my son, it is not hard not to question the whole practice. On July 10th I took my son to the Holly location around 8:45pm; as he was having symptoms of diarrhea and vomiting. The provider he saw at the time was Rebecca Webb. I had given my son pain medication prior to the appointment so he seemed okay so only a physical exam was given but no further testing was done nor medication prescribed or recommended. The provider stated it could just be a stomach bug as something is going around, so we then proceeded to go home. My son and I were going to be traveling the next day so I was very persistent with letting them know we would be traveling, and I was scared my son would get worse on the way. The following morning my son woke up with a fever and had exploding diarrhea, I then called After Hour Pediatrics back to let them know my son's symptoms had worsened and I asked if they recommend, I take him in to be seen again? They stated he would be okay to just "let him go through it". I listened to them. I trusted them. As my son and I are traveling he is not doing good. We were traveling to Juarez and as soon as we made it in, I took him to a doctor, and they stated he was not well and needed to be taken to the hospital asap... We immediately crossed over to El Paso and took my son to the El Paso Children's Hospital Emergency room where he was immediately checked in and properly checked, come to find out that he had appendicitis (inflammation of the appendix, if ruptured you can die or cause complications). Unfortunately, my son's appendix did rupture which caused him to have more complications during his recovery. During recovery he absorbed an ileus (where your small intestine becomes paralyzed causing bowel obstruction). My son had to have 2 back-to-back surgeries; he was in ICU for 3 days... He was hospitalized for 10 days. Thankfully to God, powerful prayers from family and friends, and the amazing El Paso Children's Hospital Pediatric team my son is healthy and alive. I just wanted to share my story because my son could have died... I do not want any other parent or kid to go through what we went through... Had I not taken the extra step he would not be here. I put trust in After Hour Pediatrics and they let my son and I down. I am very disappointed with the way my son was not properly attended here. We will not be returning to any After Hour Pediatrics, although it may not have been all the providers fault but my son has had complications of constipation since he was a newborn, I never thought anything of it but now with finding out what my son had, could this have been prevented had Dr. Abeyta done more throughout testing during the constipation visits and maybe would have had the surgery done sooner? and the provider he saw that night, seemed like she wanted to go home as she did no testing, no labs, no ultrasounds and no medications were given, nothing was done besides an annual physical exam, if that, then the following morning another provider basically was trying to get me off the phone and did not properly advise me. It seems like the whole practice could learn something from this. Regardless I feel like this could have been prevented by After Hour Pediatrics had they properly diagnosed my son. Please never stop trusting your own gut and always stay fighting for your kid, be their advocate.

I do NOT recommend this place. I brought my 6month old multiple times because she had congestion…read moreand they did nothing recommended that I do saline. Second time they said it was the weather. 3rd time said it was daycare. We got tired of all this guessing and started thinking she was allergic to dogs so we took her in for an allergy test did over the phone appointmen, we got there and dr said she doesn't do that kind of testing so we were mad because of the waste of time Since we were there the dr asked what was going on so told her baby has been congestion for over 3 months now and devoloping more symptoms She said that my baby had the cold I said no because a cold doesn't last 3 months, she said it was the weather And that he wasn't going to be able to breathe good till she was bigger which I said no because other kids breathe just right so she said it was daycare I said no because we've removed daycare and congestion still there, then she said it was a virus that Goes away and then she catches a new one right away. I just said ok and left there. One week later I look for another doctor an found out my baby has pneumonia and could been cured from the beginning if these doctors would've done a chest x ray or just do their job, now my baby is at the hospital because she needs longterm treatmen.

I Couldn't be more happy with the service that Dr. Call provides. He listens, he is punctual with…read moreappointments and he is compassionate. Dr. Call is one of the few doctors who actually treats people like humans. He is highly intelligent, yet has the capability to dumb stuff down for those of us who don't fully understand medicine. Just an all around good person. You'd be lucky to get Dr. Call as your primary care physician.

Dr. Crago is an amazing doctor! She has never let us down and I've had family members going to her…read morefor nearly 20 years. She's always willing to lend a compassionate ear, she takes time to explain things and has a great rapport with kids. Pediatrics really gained an angel the day she decided to pursue medicine!

Dr. Hobson helped me during both of my pregnancies and lowered my blood pressure. She would take…read morethe time to lessen to all my concerns.

From the owner: Dr. Laura Hobson, DC-APC is an Advanced Practice chiropractor who treats the entire family…read more Approximately 60% of our new patients are referred from OB and Midwifery practices.

He should've retired A LONG TIME AGO. He is VERY MUCH past his prime. When he asked about my diet…read moreand I told him my ethnicity, he paused for like 5 minutes, and then he stereotypically guessed "rice", by looking at my appearance and skin color during one physical checkup. To be honest, I haven't visited him since 2022. But during the last two or three physical checkups in the past years, he kept saying the same old advice, which was not super helpful and personalized. He also couldn't identify a life-threatening stomach issue that my cousin had back in 2018 or 2019. And so, my cousin had to go to Presbyterian Hospital for urgent medical care, and luckily he was treated well there despite a weeks long hospital stay. Anyways, at first, when HE WAS MY PEDIATRICIAN both at the old address (10110 Spain NE, Albuquerque, NM 87111) and at the current address (3825 Eubank Blvd NE A, Albuquerque, NM 87111), for more than 20 years, he was doing alright, and he was initially helpful. But eventually over several years, the quality of his care and assistance declined a lot. I don't know why the New Mexico Medical Board didn't strip him of his doctor's license a LONG TIME AGO, especially due to his incompetence, ignorance, and age-related downfall.

Pediatrician Sadly, this office has went down hill (my last…read morereview that got Review of the day is no longer true). Dr Sumner is getting older, and as much as I respect him as a man & Doctor, he doesn't always remember past visits anymore. His Nurse Practitioners are awesome & friendly but you don't always see them as they have multiple offices. They have allergy testing right in the office for allergy shots. All of this to say, all of my teens requested of us to take them to a different office and we responded by doing so. Office is *always* CLEAN and friendly.

Showed up with a sick one year old. This place was closed an hour before the posted time. Either…read moreupdate your hours or stick to them. Personally I would not trust a place that can't stay open during its own business hours to be in charge of my child's health.

We came here when my son wasn't feeling well as an alternative to the urgent care. We were able to…read moreget a visit easily and were impressed with the layout and visit. We had great service and I would prefer to bring my son here as opposed to urgent care when he falls ill outside of our typical pediatricians office hours and visit capability.

Prompt and attentive care on our first visit. Dr. Suga was kind and easy to work with.read more

This medical providers and front staff have all been great. I am so very happy we found this…read morepractice for five reasons: 1. The providers (from doctors to nurses) are all super friendly, efficient, and patient with our toddler who doesn't like medical visits. And they always answer all of our questions. We never felt rushed out of their office. Nor have we had to wait very long to see a provider. 2. When needed, we have gotten a same day appointment. 3. Our toddler's well check ups have all been swift and smooth. 4. A provider has always called us back when we (first time parents) had concerns. 5. The office is clean and the parking lot is accessible. Thank you, High Desert Pediatrics, for your expertise and compassion. Take it from this professor, A+ all around.

Pediatric... my teens still see pediatricians and will probably do so until they are 18…read more After Hours Pediatrics (AHP) has at least 3 locations, and is your same day (95% of the time) place to be seen. The offices sometimes fill up fast, so there are no appointments left. They are open until 10 p.m. so your child can be seen after standard "banking hours" or urgent cares are closed. Their Holly office has a bit contemporary in design- they use cement benches for parents' seating in their treatment & waiting rooms, as they are easier to sanitize. But they are not necessarily as 'welcoming' to some. Personally, I appreciate knowing they clean & sanitize often. In their treatment rooms they do have standard treatment tables for the sick child. Rooms are very basic in decor. Which can get boring to look at, but bring a book to read or toy to play with. Or if you have kids like mine they will entertain you with their humor... My teens have seen multiple doctors and Nurse Practitioners in the Holly Office. Each one is very attentive, listens to you & the patient. Asks questions to get to the reason of the visit. Helps where needed and sends you on your way. The only thing that would make AHP better is if they had their own X-ray dept. If they see you for broken bones they will have to "refer you" to your choice of hospital or ER X-Ray Departments, not to sit in the ER itself. Depending on the time you are seen by them. Clean office, friendly staff. I love our new choice in pediatrics...

I brought my child to After Hours Pediatrics because they were clearly ill. During the visit, my…read moreconcerns were dismissed and I was told they were "fine," without what felt like a thorough or careful evaluation. Within a very short time, they was seen by another provider and diagnosed with a bilateral ear infection and pneumonia. What was most concerning was the response after I filed a complaint. Instead of acknowledging that something may have been missed, I was told they could have developed both conditions within hours. That explanation did not feel medically reasonable and came across as dismissive and defensive rather than focused on patient safety. This experience was not only frightening as a parent, but also eroded my trust in this clinic's clinical judgment and accountability. Based on this and prior concerns I've had here, I would strongly urge other parents to seek care elsewhere if they want a careful and thorough assessment of their child.

Outdated and inaccurate equipment, lazy nurses, and no organization management. Watched people come…read moreand go while we got skipped over because of our skin color.

I took my daughter here for her 2 month check up and the entire experience was very quick. The…read morepediatrician spent a total of 4 minutes with us. Both the assistant who greeted us and the pediatrician were hardly present and didn't make eye contact - so this was our last visit. The facility is a bit dirty which is surprising being that they have many clients and multiple locations.

HEADS UP PARENTS!!! Long, but informative and worth the read!!!…read more I have three children who have received care here a few times and would NEVER recommend this place to any parents whatsoever. Everything about Bebe Care Pediatrics has been unprofessional!!! First, the front desk receptionists are rude and cocky. They are unreliable and inconsistent with failing to email important documentation concerning the children to the parent which they promise to send and also with not helping with the OhMD app that does not work. Second, they can apparently only schedule two children in a family back to back, but have to schedule the third for a different time within an hour and a half to two hour difference if you are lucky because it is too hard on the pediatrician to see that many children at once, so I was told. This excuse is unacceptable, does not make any sense if the children have scheduled appointments, and the pediatrician's job is to clearly care for children throughout the day. This is completely inconvenient, especially when you live an hour away. Third, either the front desk's wrong doing or the pediatricians, specifically Kim and Morgan in my case, continually pass the children around to a new pediatrician every time they have an appointment and cannot keep straight who the children's primary pediatrician is. It is impossible to build a strong, respectful, professional, healthy, and trusting relationship with your children's pediatricians here. Most maddening experience that boiled my blood to the core was my son recently being given the wrong vaccination by another pediatrician, Tran!!! Now, they want him to go in again to get the correct one, yet they will not genuinely take accountability for their horrendous mistake that should have NEVER happened!!! The last straw was them saying this wrong vaccination will do him no harm, but it infuriates me that they say it is not a big deal, they do not take it seriously, or they do not pay attention to what they are injecting into our children's bodies!!! IT IS A HUGE DEAL TO ME!!! He broke out in a rash that felt like bugs biting him for a few days after taking it. Now, I am not sure if he was having an allergic reaction to this vaccine. We have given Bebe Care Pediatrics way too many chances and will be taking our children elsewhere. This place is careless, untrustworthy, ridiculous, does not care about parental rights, and surely does not share compassion for children's safety, health, or wellbeing. If I could rate Bebe Care Pediatrics with zero stars, I would in a heartbeat. They should be sued and shut down over this. I did not give consent. - One Furious Mom

I do not know if it's just me but Bebe Care went downhill. I've always brought my kids here since…read morethey were born, it's been 15 years and now we are stepping away due to the fact that the front end people have no sympathy at all and I'm pretty sure they just wanna leave work and not do their job. The pediatrician is great Dr.Tran. She's done. Great she's always been great but the rest I don't know about we are so over how they treat their customers I know if Bebe Han still had any say he would change everything up and fix all the problems but now my family will be going somewhere else. The past five years have been terrible not a good experience and now is seen the actual starrs this place gets every one is right I was trying to over look it all they are not great at all...