I Couldn't be more happy with the service that Dr. Call provides. He listens, he is punctual with…read moreappointments and he is compassionate. Dr. Call is one of the few doctors who actually treats people like humans. He is highly intelligent, yet has the capability to dumb stuff down for those of us who don't fully understand medicine. Just an all around good person. You'd be lucky to get Dr. Call as your primary care physician.

Dr. Crago is an amazing doctor! She has never let us down and I've had family members going to her…read morefor nearly 20 years. She's always willing to lend a compassionate ear, she takes time to explain things and has a great rapport with kids. Pediatrics really gained an angel the day she decided to pursue medicine!

This location seems to cycle through providers at a rate such that we never see the same provider…read more At a recent schedule flu shot appointment, we were made to wait after everyone else in the building before being seen, including people arriving 20 minutes after us. They also regularly seem to have issue maintaining our insurance information and billing it correctly. Honestly, it seems like we are treated worse for being on a Be Well health plan.

We followed this place for the past 10 years and for the past 10 years it has gone progressively…read moredownhill. Thanks to covid you can no longer just walk in, you have to send a text and wait for them to tell you when you can come in. When I arrived the text message system didn't work. I walked in and told them, and they said "yeah we hear that a lot". If it's a constant issue, why not fix? The girls at the front desk do a GREAT job of ignoring you also, I had to stand at the counter and lean into their personal space to be acknowledged. Had a specific appointment time but that doesn't mean anything to them. I write this as I sit here waiting 30 minutes PAST my appointment time with no one in the waiting room. This will be my last visit.

I've been visiting this location for about 10 years now to see my PCP and have always had good…read moreexperiences. Dr. Kumar is a fantastic primary care provider who always listens to what I have to say and involves me in healthcare decisions. The nurses and registration staff have always been super friendly and helpful to me and check in/check out is usually pretty quick. The facility is clean and easy to navigate. There is a TriCore in the building so if your doctor orders blood work you can just walk down the hall and get it done right away. After check in I usually do end up waiting past my apt time to be seen which can be frustrating but it's a minor inconvenience compared to how smooth the rest of the visit goes.

Horrible customer service, avoid if possible. No one seems to care, I needed a simple refill and…read morethat is more than anybody can seem to handle. I just want my blood pressure medication. I'm not drug seeking. Why can they not refill my blood pressure medication?

Prompt and attentive care on our first visit. Dr. Suga was kind and easy to work with.read more

This medical providers and front staff have all been great. I am so very happy we found this…read morepractice for five reasons: 1. The providers (from doctors to nurses) are all super friendly, efficient, and patient with our toddler who doesn't like medical visits. And they always answer all of our questions. We never felt rushed out of their office. Nor have we had to wait very long to see a provider. 2. When needed, we have gotten a same day appointment. 3. Our toddler's well check ups have all been swift and smooth. 4. A provider has always called us back when we (first time parents) had concerns. 5. The office is clean and the parking lot is accessible. Thank you, High Desert Pediatrics, for your expertise and compassion. Take it from this professor, A+ all around.

Outdated and inaccurate equipment, lazy nurses, and no organization management. Watched people come…read moreand go while we got skipped over because of our skin color.

I took my daughter here for her 2 month check up and the entire experience was very quick. The…read morepediatrician spent a total of 4 minutes with us. Both the assistant who greeted us and the pediatrician were hardly present and didn't make eye contact - so this was our last visit. The facility is a bit dirty which is surprising being that they have many clients and multiple locations.

I strongly do not recommend taking your kids here for care. My son is 5 years old, and I have been…read morebringing him here since he was born. His primary care doctor is Laura Abeyta at the Golf Course location. We have never had complaints regarding Dr. Abeyta, but after what recently happened to my son, it is not hard not to question the whole practice. On July 10th I took my son to the Holly location around 8:45pm; as he was having symptoms of diarrhea and vomiting. The provider he saw at the time was Rebecca Webb. I had given my son pain medication prior to the appointment so he seemed okay so only a physical exam was given but no further testing was done nor medication prescribed or recommended. The provider stated it could just be a stomach bug as something is going around, so we then proceeded to go home. My son and I were going to be traveling the next day so I was very persistent with letting them know we would be traveling, and I was scared my son would get worse on the way. The following morning my son woke up with a fever and had exploding diarrhea, I then called After Hour Pediatrics back to let them know my son's symptoms had worsened and I asked if they recommend, I take him in to be seen again? They stated he would be okay to just "let him go through it". I listened to them. I trusted them. As my son and I are traveling he is not doing good. We were traveling to Juarez and as soon as we made it in, I took him to a doctor, and they stated he was not well and needed to be taken to the hospital asap... We immediately crossed over to El Paso and took my son to the El Paso Children's Hospital Emergency room where he was immediately checked in and properly checked, come to find out that he had appendicitis (inflammation of the appendix, if ruptured you can die or cause complications). Unfortunately, my son's appendix did rupture which caused him to have more complications during his recovery. During recovery he absorbed an ileus (where your small intestine becomes paralyzed causing bowel obstruction). My son had to have 2 back-to-back surgeries; he was in ICU for 3 days... He was hospitalized for 10 days. Thankfully to God, powerful prayers from family and friends, and the amazing El Paso Children's Hospital Pediatric team my son is healthy and alive. I just wanted to share my story because my son could have died... I do not want any other parent or kid to go through what we went through... Had I not taken the extra step he would not be here. I put trust in After Hour Pediatrics and they let my son and I down. I am very disappointed with the way my son was not properly attended here. We will not be returning to any After Hour Pediatrics, although it may not have been all the providers fault but my son has had complications of constipation since he was a newborn, I never thought anything of it but now with finding out what my son had, could this have been prevented had Dr. Abeyta done more throughout testing during the constipation visits and maybe would have had the surgery done sooner? and the provider he saw that night, seemed like she wanted to go home as she did no testing, no labs, no ultrasounds and no medications were given, nothing was done besides an annual physical exam, if that, then the following morning another provider basically was trying to get me off the phone and did not properly advise me. It seems like the whole practice could learn something from this. Regardless I feel like this could have been prevented by After Hour Pediatrics had they properly diagnosed my son. Please never stop trusting your own gut and always stay fighting for your kid, be their advocate.

I do NOT recommend this place. I brought my 6month old multiple times because she had congestion…read moreand they did nothing recommended that I do saline. Second time they said it was the weather. 3rd time said it was daycare. We got tired of all this guessing and started thinking she was allergic to dogs so we took her in for an allergy test did over the phone appointmen, we got there and dr said she doesn't do that kind of testing so we were mad because of the waste of time Since we were there the dr asked what was going on so told her baby has been congestion for over 3 months now and devoloping more symptoms She said that my baby had the cold I said no because a cold doesn't last 3 months, she said it was the weather And that he wasn't going to be able to breathe good till she was bigger which I said no because other kids breathe just right so she said it was daycare I said no because we've removed daycare and congestion still there, then she said it was a virus that Goes away and then she catches a new one right away. I just said ok and left there. One week later I look for another doctor an found out my baby has pneumonia and could been cured from the beginning if these doctors would've done a chest x ray or just do their job, now my baby is at the hospital because she needs longterm treatmen.

Wrote the review under Doctor Weston Sumner's Yelp. They are one in the same…read more Clean, and friendly service.

Doctor Sumner is awsome. He is the pediatrician for all 3 of my boys over the last 15 years. His…read morenew student doctor is really wonderful as well and most of his office staff is very caring that is why we return again and again. The new receptionist on the other hand is rude and gruff. Her voice oozes irritation at every question and even when she says goodbye she might as well yell good riddance. Too bad she is the person you have to deal with on your way in and out of this wonderful place she really brings down the whole atmosphere. We visited 3 weeks ago and she was rude and I thought it was just because we have difficult insurance issue but then again today at our follow up on the way in and out she sounded irritated at my every question. Otherwise I highly recommend the doctor himself. He is so friendly and highly knowledgeable. I give Dr. Sumner 5 gold stars the receptionist .

They've always seen us promptly. Staff are friendly and listen to parents' concerns.read more

I've never had any problems at Pediatric Associates. Dr. Samorodin is a great pediatrician who…read moreseems to really love children and engages with my daughter when we bring her in. My daughter seems to like her as well. That being said, I'll be finding another pediatrician (probably After Hours Pediatrics--I've heard good things) because I find the old-school medicine and closed-mindedness annoying. I've gotten condescending head shakes and glares when I mention co-sleeping, vaccinating on a selective schedule, not introducing solids until 6 months old, baby led weaning, etc. I understand that doctors went to school for this kind of thing (20 years ago--and a lot has changed), but please don't recommend rice cereal as a first food when I JUST read several articles about how terrible it is for babies. Not to mention talking about weaning a breastfed baby at 9 months old(?!). I would recommend Dr. Janet Samorodin if you're less of a crunchy parent and more traditional. She is great with kids and all of the employees are very friendly.

Do not trust your health or your life with this clinic. Utter incompetence. Terrible to no…read morefollow-through. No one ever calls or writes back, even on the Lovelace portal. Everyone who works there is sluggish. Shame on Lovelace Healthcare for pretending to be in the healthcare business. This clinic is an abomination.

This place is the epitome of why a lot of people don't want to get routine healthcare. Because of…read moretheir lack of availability for primary care providers in FEBRUARY 2025, I was only able to get an appointment in 5 MONTHS. At this point, I was desperate to take the first available appointment that THEY SAID they have which is in July of 2025. Now, two days out from my appointment they call me saying that the provider's schedule changed because the provider had a meeting and they only had availability that following MONDAY, after waiting 5 months already. I told them that I couldn't wait any longer because my meds ran out 3 weeks prior and I wouldn't be able to get them without a refill. Plus, I have already taken the entire day off and I cannot reschedule my day off due to company policy. I asked if they can do it online, but they said "no, that [I] would have to come in." Which already in itself is ridiculous, since many other providers can do it over the phone. But I was getting frustrated, because I work in another healthcare clinic because they kept telling me there are no other providers. In the facility I work for, there is ALWAYS a provider that is available in case something like this happens where last minute changes occur. Plus due to the fact that this was a meeting- means that they could have scheduled this meeting a week out. At the facility, I work for, if we have a meeting that comes up we don't schedule a patient during that time or at the very least we give the patient a week in advance. I get it stuff happens at work but patient care over anything else comes first. But apparently nobody at this facility knows this. I yelled at the second lady because she was unuseful, rude, and didn't take more than 10 seconds before cutting me off when I told her I was mad at the situation. She then proceeded to hang the phone up. I called back right away and was FINALLY able to get a hold of someone (who I believe her name is Diane) who was actually helpful. She was not only able to get me through to someone who was able to help but also actually take the time to listen as to why I was upset. An hour later, I was able to be rescheduled for that same day of my original appointment to get my medications. Diane is the only reason that I would ANY positive recognition towards; everybody else deserves 0 stars.