A general, routine eye exam should not take up two hours of a patient's time…read more A patient also ought not be kept waiting alone in an exam room for 30 or more minutes after having the pupil dilation drops placed in their eyes, wondering when (or if) the doc is going to return to the exam room to finish the eye examination. During my appointment, after at least a 30 minute wait, I left the exam room to speak to someone at the front desk about the excessive wait time (who stated that the doc was with another patient), and then returned to the exam room. Magically, the doc re-appeared to the exam room almost instantly. No apology. This was my experience when I went for a routine exam last month. During this experience, I was reminded how much waiting time I encountered during my previous routine eye exam here a few years prior. It causes me to wonder why, when the office does not appear to be in the least bit "busy", a patient who has health care coverage via medical assistance, is subjected to excessive wait time. Certainly other patients would have expressed complaints about excessive wait times if they had encountered them.

Dr. Snyder performs a very thorough eye exam and always makes the time to thoroughly answer all my…read morequestions. I've never felt rushed -- which is very difficult to find in a healthcare setting these days. I'm extremely nearsighted and from the beginning he educated me about risks associated with this condition; especially retinal tear which is an eyesight emergency. Sure enough, I had one and got in with a retinal specialist the same day. (I can also highly recommend Retina Center [Dr. Vaughn Emerson] -- the referral Dr. Snyder gave me). Dr. Snyder also carries high quality, brand name, designer frames that his friendly staff do a great job helping me choose. (I have 'made in USA', State brand). They measure and help me find ones that are both stylish and fit my face. Figuring I use my glasses every day, it's worth getting really well-fitting and comfortable glasses! If you're looking for a great eye care provider, I highly recommend Dr. Snyder.

This is such a cool eyeglass shop! They have a huge selection of unusual frames from…read moreartists/designers that you don't see available anywhere else. Bonnie is the very chic lady who helped me. She really knows what she's doing. As I was oohing and ahhing over all the fun shapes and colors (they even have wooden glasses!) , she quietly picked out 3 pairs for me to try. She didn't even need to see them on my face and she knew exactly what I would like and how they would fit. Of course, I wanted all 3 pairs! If you're one of those people who has a hard time finding glasses that look good on you, I highly highly recommend coming here and trusting that they will find the right ones for your face.

Best selection ever. I'm on my 11th pair from specs appeal, Bonnie and Teddy…read more Thanks

I had a fantastic experience here. Great selection of frames to browse that will practically leap…read moreoff the shelves right into your face. Choices include all the highly recognizable brands you'd expect, but also more niche, exciting designer eyewear. But all the best frames Izzie picked for me. She helped me find a pile of glasses we liked, that fit my pace perfectly ... then she helped me narrow them down using the "glasses wars" method. Frames can be a little expensive here but maybe your insurance or health savings account will help you out a bit? I came away with an order for two pairs by some independent Dutch designer "Roger," but maybe best was jus to have some laughs just trying on different frames

I was introduced to the Spectacle Shoppe years ago and love their wide variety of glasses, from…read morevintage or conservative to colorful and funky! The staff is dedicated to finding the perfect fit and style for every customer. I get compliments all the time on my eyewear from the Spectacle Shoppe.

Excellent care but appt took too long! Had a 1 pm appt; Front ofc staff were very helpful &…read moreefficient. The tech took me back at 1:30 for initial assessment (it took ~ 1 hr); once eyes were dilated it was another 45 mins until I was put in a room to see the Dr. Saw Dr for ~10 mins; left the clinic at 4 pm. THREE hrs seems like a long time to learn my eyes are healthy & my glasses Rx hasn't changed.

I always have excellent care from everyone who is a part of my appointments. The technician is very…read morecareful and pleasant, my doctor couldn't be better and I get wonderful with my glasses in the optical shop. I feel very comfortable knowing that they are taking care of my vision and eye health. I highly recommend the St. Paul Eye clinic on Grand Avenue in St. Paul!!

Meh. Pros: Enjoy…read morethe fact that you can obtain an eye exam fairly easy with either online scheduling or calling ahead and that they accept most insurances. Dr. Wallerich is awesome, friendly, knows his stuff, etc. Always willing to adjust glasses, the space is clean, variety of glasses to pick from, allow glasses and contacts to ship to store or home, etc. Cons: Inconsistent team members / staff and weird hidden hours. For example, I obtained a fresh eye exam and new prescription with the trial contacts. When I went to order the new prescription via phone, I could tell something was off. The staff member had ordered my old prescription which was annoying as I had to go back in, explain the situation, get a re-order, etc. It was also disappointing to learn that the internal system doesn't sync with eye exams showing me that an extra check and balance must happen for every order. Furthermore, I rushed here today to pick up my correct contact prescription and arrived to a gated environment reading, "We'll Be Back at 2:30 pm". It is 1:30 pm and I have to wait 1-hour or leave and come back. Overall, to get in here is convenient. Contrary, this place will cost you time which 100% plays a factor into my future of visiting here. Please tighten these flaws up. There is such potential and I'm losing faith.

This clinic showed up as in-network with my vision insurance. When I called to make my appointment…read moreI tried to provide my insurance information to verify this and was told she couldn't take it over the phone and to bring it with. When I checked in I was told that they weren't in-network for contact lens exams and that I'd have to pay out of pocket. The location is convenient and I had a good experience with the doctor previously but I won't be going back after this. Staff was apologetic but didn't really do anything to fix a frustrating situation.

I have been going to Arthur Williams Opticians for over 15 years and can't imagine why people go…read moreanywhere else. Everyone is very helpful and always willing to give feedback and help picking out frames, they are not there just to make the sale, and they make you feel good about wearing glasses and what you select. Deb, Mona, Ruth and Jenna are all great to work with, very professional and knowledgeable!!!!! Amy

Completely opposite experience to the "bad" one-star review. The staff are courteous, clear and…read moreconsistently welcoming. Will return--and they have frames that are reasonably priced.

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.

Repaired glasses immediately from a walk in, super friendly - had a lovely environment friendly…read morehelpful staff would recommend to anyone in the area in need of repairs or any help in general! p.s loved the store's dog June aka Junebug!!

This was one of the worst experiences I've ever had with getting glasses. Their ads all talk about…read morehow they can look at you and pick a frame. Not true. You try on so many glasses until you get tired and you finally just pick one. My glasses literally fell apart after 2 months. I was actually holding one by the stem and it just dropped off. The worst service, the cheapest quality, all dressed up as, "designer" glasses.

I called Eyes All Over while shopping for a comprehensive and contact lens exam. Bailey was highly…read moreknowledgeable and asked great questions to glean details to preemptively present information useful to my particular situation. The parking lot is small, with six spots shared between the street-facing optometry office and an interactive media studio behind it. I was greeted by both Bailey and the sunny Teri upon walking in. Soon as I was done with the paperwork, Bailey had a machine quickly measure my eyes for basic numbers to hand off to the optometrist (no puff of air involved, in case that bothers anyone), and I was ushered to the office to meet Dr. Matthew Anderson. Matt is a rather quiet individual - going expect overt humor or any chit-chat. That said, he was professional and thorough, whether in checking my eyesight, fitting me for contact lenses, or rechecking the fitting after I'd put on a trial pair. Eyes All Over typically gives over a week's worth of daily contact lenses for a trial run, and Matthew makes a point of guiding clients towards economical lens choices that offer enough support for their eyes without wallet overkill. Optometrists often have a refitting policy in event a prescription doesn't feel quite right, and Matthew's refitting policy extends 60 days from the examination. Overall, a good experience. I'll be back in a week to pick up the trial contact lens sets on order for me. Meanwhile, I have the remaining pairs the office had on hand to try out.

Great Neighborhood Business! I thought it was the best and most thorough eye exam I have ever had…read more Everyone was friendly. Joe was not only helpful, but truly engaging. Service was fantastic. One of my pair of glasses came incorrect. Joe felt terrible and said he would send them back to correct the error. He actually corrected the error himself, rather than risk another mistake. Now that is service you don't see often these days! Love them and they love our community. Susan