I saw a negative review from six months ago and honestly thought they must have been talking about…read morea different place, because John is the absolute best. Every time I walk in, he greets me with a smile and genuine kindness. I've had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It's just not that kind of place. Great service, honest people, and someone who truly cares about his customers.

I would highly recommend the Eye Store. It was my first time there and John was very friendly,…read moreknowledgeable, helpful and accommodating. Dr. Shah Did a thorough exam and was very good at explaining what he found and what my options were. I was even able get a new pair of glasses a new prescription made while I waited. That was a huge bonus. Overall a very good experience.

Let me begin by thanking the previous reviewers because their feedback helped me decide to visit…read moreDr. Le last month. My family and I have been seeing the same optometrist in a nearby town for over 20 years. However, some recent experiences left me wanting to try someone else. I am so glad I made the decision to visit Dr. Le. In my first visit, she examined my eyes and found a condition that can lead to a retina tear. Dr. Le helped me get an appointment with a highly regarded ophthalmic practice. An ophthalmologist addressed the issue the same day. The ophthalmologist told me that I probably had the condition for around two years based on the scar tissue. He gave Dr. Le (who he doesn't know) a lot of credit for identifying a barely visible problem. He said that he could have missed it himself. Beyond the eye issue, Dr. Le was very thorough in examining my eyes, filling my prescriptions, and fitting me for the best glasses and contact lens. She is friendly, explains things effectively, and provides compassionate eye care. I would highly recommend Dr. Le to my family, friends, and anyone who is looking for an optometrist.

Dr. Le is fantastic and knows her field very well. I am so happy she has her own company and office…read morenow. Dr. Le takes the time to answer all questions whether they are small or big. She really examines and tried to identify all issues and calms your worries. She is passionate, knowledgeable, and very friendly. You will feel very comfortable for your vision exams. Her team is great and theres plenty of parking downstairs.

the staff is always ready to help! kind pleasant and patient ! wonderful choices of eyeglassesread more

Great optometrist there. Convenient location. Not all of the staff is particularly friendly, but…read morethey act competitive with other stores, including being reluctant to give you prescriptions, which is incompatible with Massachusetts law. I've never had this problem elsewhere, including getting pupillary distance or measurements that would allow me to get glasses elsewhere if I want. It's petty. Also much more expensive than some other places that make equally good lenses with good frame choices, and they don;t take insurance which is of course their prerogative. I hope to follow the optometrist elsewhere when they leave.

I've had appointments for the past couple years with Cassandra. She's an excellent optometrist. I…read moretend to have a lot of questions and she's always patient and considerate with me. She never makes me feel rushed and is quick and efficient with how we go through all the checks. She also provides additional information that helps me learn about optometry. For the second appointment, she was unusually well-prepared and remembered all the details that we'd talked about in the past regarding my specific needs. She's also an insurance whiz. If all Doctors were this good, we'd live to 150.

This was my second outstanding experience with Cassandra. My husband and I are so happy we found…read morethis venue and optometrist that makes the place. She is so knowledgeable and caring. 100% and more recommendation. Excellent frames as well. Just be careful that you pick out a frame that is not only stylish but the right comfort for your face.

I assume if you're reading this sentence that 1) you've been to an optometrist before and 2) your…read moreeyesight is sufficient to read this sentence. If you've never been to an optometrist, this review is for an eye doctor. If your eyesight sucks or you moved to a new area and need a checkup (as I did and needed), then other reviews here should testify to the longevity of this doctor and his positive impact on his patients. Me, included. Come back to this review after you see him and let me know if you can read this sentence clearer. I think you will.

I have been seeing Dr. Kolnik for numerous years. He has never been anything but friendly,…read moreprofessional, knowlegeable, and prompt. I highly recommend him to friends and family. His front desk staff (Bea) is also very accommodating, knowledgeable and professional when it comes to the administrative aspects like billing, appointments, ordering contacts, etc. Check Dr. Kolnick out on zocdoc.com which has verified reviews from patients who visited him and he has a solid well-deserved 5 stars. Another benefit of this office is the fashionable glasses they sell. The eyeglass professionals spend the time and effort to help you select the best glasses that are right for you. For a long time I hated the way I look in glasses but they're always able to help me find a pair that I love to wear and feel good in. Lastly, there is abundant parking out front.

Dr. Cheng, very professional on primary eye care, all type of contact lenses fitting. I brought my…read moreson to her office for nearsightedness control today. She was super patient with us and explained very detail about what's the difference between lenses to lenses. Very knowledgeable and warm heart Doctor. Highly recommended!!!

I have found the doctor and staff to be very professional and kind…read more I have damaged my hinges more than once and I just bring the glasses and they repair them right on the spot. Terrific service. They stand behind their product.

I had my first visit at MyEyeDr Newton Upper Falls. I can't say enough about how great I fell about…read moremy visit. The office was pretty with plants outside the large window. The staff was welcoming. There was parking right outside. Dr.Shirley Solomon gave me a very thorough exam and found cataracts that I didn't know were there. She explained carefully what she saw and why one eye was so compromised. I learned a lot. I should also say that this practice accepts Medicare which many don't. There was also an impressive array of lenses to choose from without being overwhelming. I feel fortunate to have found this practice and I highly recommend them and Dr.Solomon.

Saw Dr,Z she was terrible.Rushed through eye pictures tried to write I had diabeties when I do…read morenot and said my prescription changed when she showed me no proof. Place is a scam to get you to purchase new glasses. Do not recommend!

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

This review is for the Chestnut hill location Appalling…read moremoney grabbing scheme We came in to get our glasses upgraded to a new prescription , 2 for my daughter and 3 for me . We started out with my daughter's prescription and the frames we already have . They had our insurance information (VSP signature) All we needed was basic lenses for her school -1.00 polycarbonates R &L , nothing fancy put into new frames we just bought abroad. The optometrist wrote a whole bunch of things on his pad which amounted to a over 500$ - and it would take 14+ days at least because it's VSP . Now mind you this is not my first time getting glasses and we always bought frames had exam and had our glasses made for under 100-200$ with our insurance. This time we did not even need frames or exam !! I asked about what savings are there with VSP and he answered that it's like a coupon , they give discounts for add ons But the price of over 500$ without frames or exam for basic lenses for simple myopia sounded ludicrous. Description as follows Frame - Patient Frame Lens R/L- Any Single Vision (Lab Choice) - 80$ each Crizal ROCK with UV (AR Coating D) 205$ Custom Measurements & Edge SV 60$ Grooved 50$ SV scratch & warranty service 33$ And I was told this is the basic stuff , first off Crizal Rock is not basic and with my insurance should have been about 50$ if covered at all The coating is already scratch resistant so $33 was just double charge for same thing on top of 200$ they should not have offered to begin with Now I needed to have 4 more frames done so that would be 2400$ And mind you This was the basic stuff according to them . There was nothing cheaper I called VSP and realize that this EYESPOT are scamming by price gouging and adding totally uncalled for and unnecessary add ons . VSP savings on one prescription ended up being too small and out of pocket cost was close to 300$ for just one simple pair of glasses -1.00 both eyes ! I was outraged I called morning of next day , I said I want to cancel order ASAP , The secretary said that they needed to speak with their optometrist and they will call back They didn't , 2 hours later I called again asking for refund and my frames back , again I was told the same BS to which I replied I will come in person , only then did a manager magically appeared and told the secretary to tell me that it's too late to cancel as they charged the VSP ! I called VSP they said they received nothing and they called the store just to be told it's the store policy that they do not cancel orders even ones placed less than 20 hours prior I made a formal complaint with VSP that I want to go elsewhere and to put stop payment on the claim , which they agreed to Later In the store the manager gave us hassle that they won't refund the FSA for the remaining sum, to which we said we already called FSA to put a stop payment on this "purchase" They refunded FSA only at that point And they had trouble finding the frames we left with them just 20 hours prior, then another BS story about them getting charged by VSP if we are refunded . Followed by a weird sales pitch that they care so much about us they will give us discount at next visit The place is for sad suckers , because it's chestnut hill they know they will get away with anything and seeing how arrogant they are it seems they do It's not the last complaint I ll be filing to get people aware of the scam ***Update 9/11 - manager named Will offered to discuss my "grievances" on the phone , said he wants to understand my frustrations. Make it worth while I responded that I want nothing to do with this business and I spoke to VSP and that I can now go elsewhere to get my glasses. To which he responded that he will write here that my entire description to what occurred is "totally false!" This despite having ( 2 witnesses ) a record of calls , conversations , and documents. And the mere fact that he is even contacting me is evidence that there is something wrong with this entire situation . He mentioned that if I post about this business further I will be liable as I am " threatening the business" which imo deserves even more exposure after this unexpected conversation. There's something extremely wrong when a business privately texts your number instead of simply responding to a review UPDATE # 3 - 9/21 : Clearly "manager" has difficulty with reading comprehension , I never claimed out of pocket cost was 500$. I called VSP because the proposed price seemed outrageous and the OUT OF P COST WAS A PERCENTAGE OF THIS PREPOSTEROUS COST ! The entire response of the "manager" again is a complete lie .THEY REFUSED TO REFUND OUR HEALTH SAVINGS ACCOUNT UNTILL WE CAME TO THE STORE AND TOLD THEM WE WILL CONTEST THE CHARGE ! STAY AWAY FROM THIS SOREYE! THE ONE STAR REVIEWS ARE SPOT ON . Lastly we went elsewhere & got glasses for 50$ out of pocket cost , that's less than 1/5 the price of this SCAM central

I am so glad I found Dr. Le again. She used to work at the Randolph Eye Associates before opening…read moreher own practice. I will be going to her moving forward. She cares about her patients, she is down to earth and really gives you knowledge about your eyes, contacts, glasses, etc. Her office is gorgeous and on the third floor. There is a massive parking lot (free) out in the back. Her doors to the elevator are on the side across from the post office. Dr. Le is patient and takes her time with her patients. I highly recommend going to Dr. Le regarding your vision.

Had a great experience from start to finish. I was running late due to work and Dr. Le called…read moremultiple other patients so that I could switch appointments and still be seen the same day. Extremely fast turn around for getting an appointment compared to the numerous other offices I called that had months long waiting lists. When I got there she was very kind and friendly, explained everything clearly and didn't try to pressure me into any extras. The whole visit was probably 30 minutes and she wrote my contact prescription in advance so that if I liked the trial versions I could just order them without having to return. Very grateful to have found this office and Dr Le