Quiero actualizar mi experiencia con esta clínica porque realmente supieron responder de la mejor…read moremanera. Después de haber tenido un inconveniente con mi cita anterior, Elianna se puso en contacto conmigo personalmente, se disculpó sinceramente y me ofreció una solución inmediata. Regresé a la clínica y no solo me realizaron el examen completamente gratis, sino que también me reemplazaron los lentes que estaban dañados, me ofrecieron un descuento y además me regalaron un par de muy buena calidad. Esta vez la atención fue excelente y me hicieron sentir valorada como cliente. Definitivamente demuestra que les importa el servicio y la satisfacción de las personas. Gracias especialmente a Elianna por su atención y por cambiar mi experiencia de forma tan positiva.

About The Store Located At 18506 NW 67th Ave, Hialeah, FL 33015 USA. Horrible Service; After 3…read moreYears Being A Customer; I Will Never Return; They Gave Me The Scratched Eyeglasses Box; An Employee (About 80 Years Old And With A Bad Temper) Tells Me, They're Out Of Nike Boxes, Do You Want Another Brand? I Told Her, No, I Bought Nike; She Answered Grotesquely...That Has Nothing To Do With What I Asked Her. They Don't Even Give You Wipes To Clean Your Eyeglasses Anymore; High Prices, Little Variety, And Third World Service; Don't Go To That Horrible Place.

Cool ambiance. It felt like going to a car dealership. Highly motivated attendants that really want…read moreyou to spend. I particularly booked for to get an eye exam for contact lenses. The doctor and the optician attendant pushed for use of prescription glasses, criticized my glasses as they're ere apparently old and obliged me to look for frames from their display. I clarified and redirected the conversation for my contact lenses prescription. They then said they can not give it to me as apparently "prescriptions would differ depending on the contact lenses that I would use. They then demanded which brand I would prefer so they can give me the prescription for it. I actually work in the medical field and told them their claim is untrue. You do not need a brand to diagnose my eye prescription. This was the worst eye exam I have ever been to. I worry about customers who are unable to advocate for themselves and end up ripped off. These loud, unprofessional, car salesmen-come- opticians should be held liable to what they are doing to customers. Bad practice.

I entered the store wearing a mask and the person working was not wearing one. That was his…read morechoice, but he didn't seem to want to respect me in that he got right in my face immediately. He was all over me and while it looked like there was a great selection of frames, I left because he was such a jerk. A hard sell isn't what one is looking for when they announce from the get go that they just want to browse. I hate being pushed and won't go there again.

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Everything about Lakes Eye Center is perfect. Dr. Belkis…read morePerez is wonderful and explains everything during your visit. She attends to any follow up issues promptly. Sandi is the most important person to deal with if there are any problems she goes above and beyond to resolve any issue!

The whole family, party of 5 goes to Lakes Family Eye Care. Dr. Briceño is the best. She's super…read moreknowledgeable and patient with my 3 kiddies. Staff is great and office is nice and clean.

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

I selected this company since I saw their advertisement on TV. I usually go to my eye doctor but…read morethe prices on frames and glasses where to expensive. I had 2 frames that's just needed to put new prescriptions, I had them do both and price was good and quality was excellent. I saved perhaps $450.00 only on my prescription. I saw the negative reviews after I left this location and was just praying they did a good job. I glad they did. I the girl that helped me out was amazing. I will recommend and use again.

¡Cinco estrellas para Stanton Optical! Tuve una experiencia maravillosa con ellos. Tuvieron…read moremuchísima paciencia conmigo y corrigieron mi prescripción sin ningún problema. Además, tuvieron la decencia de tener mi nueva prescripción lista un día después de mi examen de vista, ya que me iba a la universidad al final de la semana. Un equipo muy atento y cariñoso. ¡Muy recomendados!

Amazing Doctor-Amazing experiance. Best place so far. Dr. Martinez will provide the best…read moreevaluation and make sure your eyes are taking care. Usually you go to a DR appoitment and is more wait than the time you expend with the Doctor. a True vision the you dont wait more than 10 min and you expend 1 to 2 hours with Dr. Martinez.

I have been a patient of Dr. Martinez, since 2015 and he has provided me and me family exceptional…read moreservices. He shows great concern and care. I always feel like I am his only patient during my appointment. I don't know how he ,but he remembers issues and all concerns from last visit and makes sure all issues from previous visit are resolved before moving on. I am happy to part of True Vision family.

This location had amazing eyewear pricing very affordable! I love their eye glasses selection,…read moreespecially for boating. Their prescription sunglasses fit me great and have the best vision. The eye doctor did a great eye exam and educated me on eye health and dry eye prevention. The staff are helpful. I recommend this eye doctor office.

I've been a patient of Dr. Castellano's for a while now, starting from her first clinic in the…read moreRoyal Oaks section of Miami Lakes. As a certified pediatric optometrist, she's the only one with the patience, skill and bedside manner to help when I need to have my eyes dilated...yes even into my 40's :) She recently expanded her practice to this other location in downtown Miami Lakes and works mostly from there. I was told by the front office staff that there's usually another doctor at her original location. Before I became more physically active, she was the one who said I should have my cholesterol checked based on what she saw on my eye exam. Both of her offices have imaging that can take an in-depth picture of the inside of the eye to evaluate the different working parts. The good thing about this device, I was told, is it gives one an alternate to the infamous dilation drops. Ah yes, the drops. Since I had a substantial change in my lens prescription, have a family history and had been a couple of years since I had the dilation she recommended I get it done this year (thankfully all is good). Yes, the drops feel like that scene in "Clockwork Orange" But Dr. Castellanos has a wonderful chairside manner and was able to keep me calm through that procedure. Like her original office, she has a digital lens system that lets her check multiple combinations for glasses pretty quickly. There's also a great selection of lenses, including some very nice rimless like the ones I chose. The candy part in the office name? You get a complementary dessert after the procedure (the raspberry chocolate truffle is my choice.)

Richard Van Jennifer the eye examiner is rude and…read moreunprofessional. I would not recommend this place. Jennifer la que hace los examenes de ojo, es una pesada y no profesional. No recomiendo este lugar.

I'm not only a patient. I'm a 20 year employee. Not been…read morebiased; just posting the truth. First of all; the doctors, the administrator, the office manager and my co workers are the most caring people I've ever worked for and with. Compassion and professionalism are top priority. Throughout my 20 years working there I've even become friends with some of the patients. When you walk in our office you will feel welcomed. Come visit us and discover for yourself. You will not regret it.

Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.