I have been getting my glasses from Lakes Eye Center for years. Today I went in to change the nose…read morepads on my Ray-Bans, and they took care of it in 5 minutes. They are always so helpful; they never disappoint. Highly recommended!

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Amazing experience . They treat you like they know you…read moreall there lives. I will recommend them to all my friends. the doctor has so much patience with kids and very thorough with her examination.

Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.

The whole family, party of 5 goes to Lakes Family Eye Care. Dr. Briceño is the best. She's super…read moreknowledgeable and patient with my 3 kiddies. Staff is great and office is nice and clean.

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

Best eye doctor ever! Very kind and knows her stuff. Highly recommend for anyone. She has seen…read moreeveryone in my family and they have had nothing but similar experiences. Definitely the best at what she does and I would continue to drive 2 counties away for all my vision needs because she's just that good.

I was able to get an appointment fast and they had the best service and prices. Bringing my family…read morehere from now on!!

Quiero actualizar mi experiencia con esta clínica porque realmente supieron responder de la mejor…read moremanera. Después de haber tenido un inconveniente con mi cita anterior, Elianna se puso en contacto conmigo personalmente, se disculpó sinceramente y me ofreció una solución inmediata. Regresé a la clínica y no solo me realizaron el examen completamente gratis, sino que también me reemplazaron los lentes que estaban dañados, me ofrecieron un descuento y además me regalaron un par de muy buena calidad. Esta vez la atención fue excelente y me hicieron sentir valorada como cliente. Definitivamente demuestra que les importa el servicio y la satisfacción de las personas. Gracias especialmente a Elianna por su atención y por cambiar mi experiencia de forma tan positiva.

About The Store Located At 18506 NW 67th Ave, Hialeah, FL 33015 USA. Horrible Service; After 3…read moreYears Being A Customer; I Will Never Return; They Gave Me The Scratched Eyeglasses Box; An Employee (About 80 Years Old And With A Bad Temper) Tells Me, They're Out Of Nike Boxes, Do You Want Another Brand? I Told Her, No, I Bought Nike; She Answered Grotesquely...That Has Nothing To Do With What I Asked Her. They Don't Even Give You Wipes To Clean Your Eyeglasses Anymore; High Prices, Little Variety, And Third World Service; Don't Go To That Horrible Place.

Never again. After a year, my eyesight got worse due to the mistakes of the disrespectful,…read moreunprofessional staff. My prescription glasses and sunglasses were different, throwing out my sight. The one at the front desk is very unprofessional and disrespectful. Never again will I or a family member step foot in this place. I gave it a 1 star because there was not a minus star.

No good service and they make you buy stuff and if you go there with your medical service there's…read morePeres of glasses that are super ugly

I, as also a doctor, appreciate how my staff handle my clients/patients, so I feel obliged to leave…read morea review. On Friday last week, January 26, 2018 I called and left a message to make an appointment as soon as possible. It is Monday, January 29 and I have not received a response. I telephoned again and was finally able to speak to someone to make an appointment, and after they asked for my insurance information they put me on hold for exactly 11 minutes and 24 seconds. I only know this because I called while at the gym and that is what the timer on my phone stated. Again, as a doctor I would not want my staff to have anyone on hold for that long. Even though I was referred to this ophthalmologist by my mother and sister, after my call experiences I will choose someone else.

Dr. Rozada is the best doctor on staff! She has seen my daughters and myself, and she is…read moreexceptional. The staff is 10/10 Maria helped me pick the perfect pair of glasses.

Thieves!! RIP OFF!! Do not go!! They do not care about clients only money!! They have a new Doral…read morelocation with Dr. Giannie M. Castellanos, she took over an established practice pretending they would help the prior patients but they will not even accept the previous doctors records as they said they would. They say we can keep your records for you yet they aren't good enough to use.

I'll start by saying that parking is a pain here. It's on a busy road with not a lot of parking…read morespaces. The day of my mom's appointment I went with her and the ac was broken. They were trying to fix it but it was still hot inside. I appreciate that they tried to accommodate my mom with her exam because of her wheelchair but the appt was rushed because it was close to an hour before the Dr saw her. By the time her appt was over she had less than 30 minutes to try on her new glasses, etc before her transportation arrived to pick her up. The person handling this part of the visit has 0 urgency and when I mean they have 0 urgency I mean 0 URGENCY. They are so slow here.

Great Srvice & prices are reasonable & no bait & swtch& the Optometrist Betty Borsky is a terrific…read moreOptometrist & Monica the manager I also very calm & Articulate the situation