Dr Cuevas and his staff are amazing! He will spend quality…read moretime with you and guide you throughout the entire purpose and evaluating your eye exam. Highly recommended!

I've been coming to see Drs Cuevas for many years and I can honestly say, I'm grateful for their…read morehelp and knowledge. They both give you plenty of time on your appointment.

I'm not only a patient. I'm a 20 year employee. Not been…read morebiased; just posting the truth. First of all; the doctors, the administrator, the office manager and my co workers are the most caring people I've ever worked for and with. Compassion and professionalism are top priority. Throughout my 20 years working there I've even become friends with some of the patients. When you walk in our office you will feel welcomed. Come visit us and discover for yourself. You will not regret it.

Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.

I've been coming to this optometrist for a little bit over three years, they are extremely…read moreprofessional and they appreciate their patients. The two ladies that work at the front desk are always very nice and attentive. Should you need an optometrist doctor in the Miami Lakes area look no further than the Cuevas Eye Center.

They made my eyeglasses three times wrong.Two times with the horizontal visual field too narrow on…read morethe intermidiate measure of the progresive glasses. Since they couldn't make the progresives right I asked them to make them bifocals with long distance on top and intermediate on the bottom to use them to drive.They made them short distance on the bottom. When asked, they told me the prescription was wrong, which is not posible, I just wasted my money and time with them.

I, as also a doctor, appreciate how my staff handle my clients/patients, so I feel obliged to leave…read morea review. On Friday last week, January 26, 2018 I called and left a message to make an appointment as soon as possible. It is Monday, January 29 and I have not received a response. I telephoned again and was finally able to speak to someone to make an appointment, and after they asked for my insurance information they put me on hold for exactly 11 minutes and 24 seconds. I only know this because I called while at the gym and that is what the timer on my phone stated. Again, as a doctor I would not want my staff to have anyone on hold for that long. Even though I was referred to this ophthalmologist by my mother and sister, after my call experiences I will choose someone else.

Horrible ! You can…read morenot speak with anyone if you call.......it always goes to a call center and voice mail. You try to send a message on the website..........and there is no option to send a message. Horrible Horrible Horrible

Today I went to see the specialist at the Hialeah location, and I was extremely disappointed with…read morethe lack of professionalism in how they treat patients there. I know I had insurance coverage to see the specialist, but they tried to charge me in an unprofessional manner, even going so far as to ask me to pay more money without knowing what the specialist was going to treat me with. I personally do not recommend that place to anyone.

I called this location for a Contact Eye Exam yesterday Monday and was told that the Dr only comes…read moreon Tuesdays. I asked for the next available contact exam date and the man in the optical said tomorrow Tuesday. He joked about not creating the appointment. Today is Tuesday, after leaving work early to get to my eye exam the man tells me there was a miscommunication and that the doctor is not in today. He later adds a lie saying that he called the phone and left a voicemail. I knew this was a lie but to make sure I checked my voicemail and as I thought there was none. The man working in the optical is a horrible worker and should be replaced.

OK I have the worst experience with the optical department at BJ's at 57th Ave. I my first time…read morepurchasing at BJ's because my doctor is now at BJ to make a long story short The service sucks they are super expensive and they overcharge they have a horrible customer service the guarantee that they sell is terrible I end up paying $15 for the frame and $144 for the lense because it was scratched. In all the yrs that I have been wearing eye glasses i have never paid extra if the lense gets scratched with a year I feel that Bj s would need to better this service or will be losing lots of customers Cosco is 100x better

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Everything about Lakes Eye Center is perfect. Dr. Belkis…read morePerez is wonderful and explains everything during your visit. She attends to any follow up issues promptly. Sandi is the most important person to deal with if there are any problems she goes above and beyond to resolve any issue!