I have been getting my glasses from Lakes Eye Center for years. Today I went in to change the nose…read morepads on my Ray-Bans, and they took care of it in 5 minutes. They are always so helpful; they never disappoint. Highly recommended!

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

Amazing experience . They treat you like they know you…read moreall there lives. I will recommend them to all my friends. the doctor has so much patience with kids and very thorough with her examination.

Doctor in this practice that I see is very thorough and I'm happy with this part of the services…read more The optical part is something else and this is where I'm basing my survey on. My insurance covers $300.00. They instructed me to a wall with about 10 frames that were cheap looking and cost about $20.00 so they're trying to tell me I have to pay $280.00 for single vision lenses that are just for reading. When I asked again, I was told yes, this is what they covered. Would not break down the lenses and frames separately. I called a few optical stores and the going prices for regular single vision polycarbonate lenses are between $60.00 to $120.00 dollars so are they trying to charge $180.00 dollars for frames that look like mediicaid frames. Do not buy glasses from this place and shop around as they are trying to rip off customers. I understand making a profit but cheap looking frames for almost $200.00, I don't think so. Reading glasses in pharmacy look better than these frames.

The whole family, party of 5 goes to Lakes Family Eye Care. Dr. Briceño is the best. She's super…read moreknowledgeable and patient with my 3 kiddies. Staff is great and office is nice and clean.

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

The best in the business. Dr. Castellanos is amazing with kids and has a keen eye for all optic…read moreneeds. Highly recommended.

Great communication and a pleasant experience. Staff was professional and accommodating. I would…read morerecommend this place to everyone

My eyes were really bothering me one day and I went on a search for an America's Best nearest me. I…read moreinitially started with the location nearest to home since it would've been easier to get back home and in the event I needed glasses, the pick up would have been easier. However the young lady who answered the phone at the Pembroke Pines was location was very rude and seemed like she didn't want to be at work. Everything I asked was limited to one word answers and offered nothing else. So I broadened my search just a tad to "what's close to home". With that search I came across this Miami Lakes location and whomever answered the phone was so helpful. She was so helpful that she was able to get me an appointment for that day later in the afternoon. When I arrived everyone was so nice and my wait was very minimal. I was out of there before I even hit the one hour mark. I was tested, saw the doctor and had a nice chat with her. Had I let the first location deter me, I would've never came here and been able to refer other people to this location.

Quiero actualizar mi experiencia con esta clínica porque realmente supieron responder de la mejor…read moremanera. Después de haber tenido un inconveniente con mi cita anterior, Elianna se puso en contacto conmigo personalmente, se disculpó sinceramente y me ofreció una solución inmediata. Regresé a la clínica y no solo me realizaron el examen completamente gratis, sino que también me reemplazaron los lentes que estaban dañados, me ofrecieron un descuento y además me regalaron un par de muy buena calidad. Esta vez la atención fue excelente y me hicieron sentir valorada como cliente. Definitivamente demuestra que les importa el servicio y la satisfacción de las personas. Gracias especialmente a Elianna por su atención y por cambiar mi experiencia de forma tan positiva.

Wow what a great eye doctor. He spent extra time with me to explain in detail my condition…read more Extremely knowledgeable and great personality. I would use him as my primary care physician if I could :) Thank You Jose!

I never ever do reviews, however this place has gone behond their job description. For years I went…read moreto walmart optical but dint love their selection of glasses. What called my attention was firts the great reviews but onse I got here I loved their glasses. Most importantly the owner spends more than an hour with me picking my glasses because I couln't decide. Through the process she was patient and so sweet. As a favor I asked her to adjust my two year old glasses, the one I came in with. When she heated it to readjust one of the lenses cracked and this had previously happen the first day when i got them. The owner was so amazing she agreed to replace the lenses for free. After trying to replace my new lenses on old glasses then the actual glasses broke, remeber they where two yeras old. Well they decided to replace them with brand new glasses with current prescription and did not charge me a penny. Also, the doctor was super sweet and really took her time answering questions and checking for the right prescription. I would totally recommend this place. Give it a chance and you wont regret it ...

Never again. After a year, my eyesight got worse due to the mistakes of the disrespectful,…read moreunprofessional staff. My prescription glasses and sunglasses were different, throwing out my sight. The one at the front desk is very unprofessional and disrespectful. Never again will I or a family member step foot in this place. I gave it a 1 star because there was not a minus star.

I, as also a doctor, appreciate how my staff handle my clients/patients, so I feel obliged to leave…read morea review. On Friday last week, January 26, 2018 I called and left a message to make an appointment as soon as possible. It is Monday, January 29 and I have not received a response. I telephoned again and was finally able to speak to someone to make an appointment, and after they asked for my insurance information they put me on hold for exactly 11 minutes and 24 seconds. I only know this because I called while at the gym and that is what the timer on my phone stated. Again, as a doctor I would not want my staff to have anyone on hold for that long. Even though I was referred to this ophthalmologist by my mother and sister, after my call experiences I will choose someone else.

Ok I have read some other review but I really don't have anything negetive to say about this store…read more I have been coming here for three years and Dr. Betty Borsky is great. I just love her. Last Saturday we had an appointment and we where greeted by the staff and in a less then five minutes we where in the doctors chair. Dr. Borsky took her time and explain a certain abnormality in my left eye. She gave me free samples of vitamins I need to start taking. Next we shoped for eye wear, I picked my frames and so did my hubby , put in the order and left. All in all we where there about 1 and half hrs. I really dont think that was long at all.

I'll start by saying that parking is a pain here. It's on a busy road with not a lot of parking…read morespaces. The day of my mom's appointment I went with her and the ac was broken. They were trying to fix it but it was still hot inside. I appreciate that they tried to accommodate my mom with her exam because of her wheelchair but the appt was rushed because it was close to an hour before the Dr saw her. By the time her appt was over she had less than 30 minutes to try on her new glasses, etc before her transportation arrived to pick her up. The person handling this part of the visit has 0 urgency and when I mean they have 0 urgency I mean 0 URGENCY. They are so slow here.