I regret ever using Prosperity Pools. We recently terminated their services due to them not showing…read moreup on the correct day of the week multiple times, in addition to other issues. When terminated for showing up three days late, they owed us a full pre-paid month of work ($175). Following termination, the company texted they would send a refund for the month that was never started, but instead pocketed the money and refused to send it! We actually had to incur the expense of filing a suit in small claims court! This company is highly unprofessional. There are literally pages of pool services to choose from and took us 10 minutes to find another. Use these guys at your own risk--but I'd take the time to interview a few and avoid this dishonest and low-quality pool service company.

Prosperity Pools is a very reliable, reasonably priced and experienced company. I have been…read moreutilizing there services for some time now and have and will continue to recommend them to friends and family! Our pool is a very important piece of what makes our home exactly what we want and PP helps to keep it at tip top shape and always keeps us a priority. Thank you!

Admiral Pool Services has been a breath of fresh air. From the first call, they were incredibly…read moreprofessional, welcoming, and treated me with genuine care. Before beginning service, they took the time to honestly assess my pool equipment; they didn't try to sell me a single unnecessary product, but instead took the time to write up a clean, clear, and detailed proposal. I truly appreciate that they offer free quotes and, more importantly, they follow through on exactly what they promise. They communicate clearly, notify me in advance before a technician arrives, and put everything in writing so there is no confusion. Every week, they notify us in advance and provide a thorough report of their services, complete with before-and-after pictures. I want to give a special thank you to the technicians who have serviced my pool over the last three consecutive weeks. Each one of them has shown great knowledge, professionalism, and a true understanding of what they are doing. Their technicians are incredibly thorough, spending nearly an hour ensuring the pool is cleaned properly and treating it exactly as advertised. Most impressively, thanks to their expertise, my pool went from green to blue in less than two hours on day one! They offer reasonable and fair pricing, and they treated me and my pool with complete respect. It is rare to find a company that puts their professional ethics into action like this. I feel truly blessed to have found them, and their name perfectly represents their high standard of service. If you are looking for an honest, professional, and reliable pool company, look no further than Admiral! I am writing this review entirely of my own volition. I was not paid, asked, or incentivized by the company to share this; I am writing this simply out of heartfelt admiration for the high-quality professionalism they provide. I highly recommend anyone who is not happy with their current pool cleaning services to try out Admiral. It doesn't hurt to get a second opinion on what your pool really needs and feeling happier with the new choice. After being loyal to my previous company for many years only to feel taken advantage of, I am so glad I made the switch. I purposely waited until my 4th week of service to write this review so it reflects a true, long-term experience rather than just a 'honeymoon phase' feeling.

I sent a message requesting service. Received a response showing me available times and asked when…read morewe'd like to schedule. Got another message this morning asking when we'd like to schedule. I replied that I would have my husband call the number they sent me and have him explain. He called and was told they have no availability and that no one contacted them.

They responded quickly for a quote. Quality of pool repairs…read moreand deck/ deck surfacing excellent and was a good value. We had expected more on site overview of sub contractors there were a few hiccups, however everyone was extremely competent. Good for the homeowner to be in attendance for process details. All new equipment functioning as designed. Overall we would strongly recommend.

Very detailed responses to initial inquiry. Came out when scheduled and cleaned the pool, checked…read morechemicals and made appropriate adjustments to the levels. All finished off with a report. Ongoing maintenance work also completed weekly. 95% of the time they do a good job.

Just be responsive, respectful when asked a question ... they just totally disappeared…read moremid-conversation ... highly inappropriate if you ask me ... skip for sure if you expect them to work with you ...

We struggled trying to keep our pool blue ourselves, and we gave up. Our pool was green and there…read morewere lot of black algaes. We started with the service from Pool Star in June 2025. They cleaned the filter, added chemicals to clean out the black algaes, and maintains chemical balance. We have their monthly pool cleaning service. They come, like clock work, once a week. Their fee is reasonable. Since mid June, our pool is blue again, always. We are very happy with their service.

I reached out to Texas Pool Pros last Minute due to a breaker tripping repeatedly and The upcoming…read morefreeze put my pool equipment at risk. I called several places and Abraham was able to squeeze me in last minute. He quickly diagnosed the problem and was very honest about my options. He even went above and beyond to work late to get it fixed before the freeze...and also was there to answer questions after the work was done. It was great service and quality work all around, would highly recommend them! I will be calling him now if I need help with my pool.

So many good things to say about Texas Pool Pros! Abraham was quick to respond to my messages and…read moreprovided immediate service the following day. My pool went from swamp water to blue again in less than 24 hrs. He also identified much needed repairs to the equipment and had all the parts working properly again within a few days. I highly recommend this company for their top notch professionalism, communication, prompt service, and reliability. I have fired 2 other pool companies prior to this for incompetence. Texas Pool Pros are most definitely PROs in every way.

Garrett is very helpful and knowledgeable. He developed a plan to solve the algae and chemical…read moreproblems I'd been having with another service, and he and his team are very consistent. Communication is very good, especially with the system he uses to provide reports and scheduling service. Accepts electronic payment, auto-pay invoices available. Made my life so much easier!

Mr.Garrett showed up on time and even earlier, from one message he booked my consultation, and…read moreliterally fixed my vacuum in the same day without any charges, and he pointed out to the vacuum hose was too long( no one saw it , lol even me) very smart young man and very polite and professional, the company deserves 10stars, next day one of his employees came and started the weekly maintenance, no drama, and I got a message when they are on the way and when they left, email of full details of the water quality and the service they did in the day, oh and they clean the filters without extra charges it's included in the monthly payment, which I didn't see anyone like this , crystal clear company name and in dealing with clients , thank you for existing, the value is great, really Mr.Garrett you need to do how to run a business course,

Our initial design meetings went quite well, our sales rep was able to draw the pool we wanted…read morequickly and was very responsive when we wanted a number of changes over time. When we were ready to sign the contract in the first week of February 2021, we were told that it would take longer than normal due to the pandemic, which we understood. The estimate was that we would start sometime in the spring, but no later than early summer, and certainly, we would be complete by August 2021 in time for our daughter's birthday in September. That, of course, didn't happen. Here we are in April of 2022, more than 15 months later and the pool is still not finished! I will concede that we have had water in the pool and the heater and equipment hooked up since November of 2021, so we have been able to swim. But once they got the final payment (which was due prior to completion, which should have been a red flag...) they lost interest in the project. We have effectively not seen any work from them for almost 6 months. We are still waiting on some work on the tile and deck, the auto-fill doesn't work requiring manual filling from the hose twice a week, there is a problem with the Venturi skimmer so leaves don't properly empty causing additional manual cleaning, and the main pump shuts off mysteriously about once a week with no error or notification from the monitoring system. We are also still waiting on the final electrical and pool inspection from the city. All of which are repeatedly promised, but never happen since they have requirements to complete first and haven't done them. About every few weeks I contact them again, and get more promises that they will be right out to take care of things...nothing happens...then repeat. Here are some examples of communications via email and text. Me (10/04/2021) - "Here is my list of the remaining items: ...(long list of remaining items)..." Me (10/18/2021) - "No sign of anyone yet. The list is basically exactly the same as last week...." St. John (10/20/2021) - "Josh is going to be out there today to begin most of the remaining things." Me (10/21/2021) - "Again, no sign of anyone today, so same list." Me (10/22/2021) - "Again, no sign of anyone today, so same list again." Me (10/30/2021) - "Still no change. The only work done in more than two weeks is the auto-fill cover..." St. John (11/04/2021) - "Josh will be out there to complete the rest of the items on the list tomorrow and Saturday." Me (11/09/2021) - "As we have come to expect, no sign of him Friday, no sign of him Saturday, no sign of him Monday... so the list remains the same, except for the heater." _(The heater guy came and started the heater. Josh' came and did a bit of the work, very poorly, ended up just going to Lowes, getting the materials, and doing it myself just to make progress)_ Me (11/21/2021) - "All the other issues are in worse shape than before Josh came, so we'll just take care of them ourselves. Should have just done them myself and saved all the waiting and extra cleanup..." Me (12/1/2021) - "Are you still there?" _The next communication we get is 2 MONTHS later..._ Me (2/1/2022) - "Hey, do you plan to send someone out to finish the work soon?" St. John (2/1/2022) - "Sorry, I have been out of town since the beginning of the year. ...What is still on the list so I can get everyone on the same page?" _I have sent the "list" many times over the preceding months, so nothing has changed...why is it my responsibility to keep sending it to them? I sent the list again_ Me (2/13/2022) - "Two weeks more and still no work done." Me (3/9/2022) - "No sign of anyone, been another month..." Me (3/28/2022) - "Almost another month has gone by, absolutely no sign of anyone since the beginning of December. What do we need to do to get these issues taken care of? Is there another person I should be dealing with?" St. John (3/28/2022) - "We have put in the work orders for the appropriate subs to come out and take a look at everything. I will be calling with more specific dates on when everything will be fixed as soon as I know the schedule. Sorry for the inconvenience and thank you for your patience." Me (4/1/2022) - "Any movement on this?" St. John (4/7/2022) -"We're working on the last of your punch list" Me (4/7/2022) - "...Come on guys. This pool was "finished" last October, but 6 months later we still haven't finished the work. No sign of anyone since last year." _Still nothing..._ All the work delays and some remaining mechanical issues aside, we have been generally happy with the quality of the work that was actually completed, initially at least for the pool and structure. Our issues are mostly with the follow-up and lack of service once they got their final check in October 2021. The primary cosmetic issue is that there is concrete spatter all over our house, the back screen, the pool tile and coping, and our two AC external units. We have cleaned up some of this ourselves, but a lot remains.

I built my pool with St. John's in 2023 and, at the end of 2024, paid over $100K for the project…read more While the initial process and attention during the build were excellent, my experience over the years with warranty and customer service has been very disappointing. I've had recurring issues with the pool lighting and have needed warranty service multiple times. Getting support has consistently been a struggle--calls and requests often go unanswered, the staff is extremely difficult to reach, and when I do get through, the customer service is rude and unhelpful. Many of the original employees I worked with are no longer there, and it feels impossible to get any continuity of care. Over the past month alone, I've been trying to simply get a call back or even a warranty contact number with no success. I wasn't asking them to perform service, just to provide information, and that was still too much. Because of this experience, I no longer plan to pursue future projects with St. John's and cannot recommend them. I had previously referred several neighbors to this company, but I now regret those recommendations. The quality of service during the sale was excellent, but once the project was completed, the support has been consistently unacceptable.

Beryl did a number on our back yard. Turned our pool into the Black Lagoon. A friend recommended…read morePayless Pools. "Pool Hand Luke" came out right away and did a fantastic job, no easy feat. (See before and after pics, below) Mind you, we have always managed our pool ourselves and accepting help was hard! But Luke's estimate was so reasonable we asked him to get started on the spot. It required a few days for the water to clear...branches and leaves removed, mass quantities of mud vacuumed, chemicals balanced, filters cleaned. He came back each morning to make sure it stabilized. I'm so thankful to be back swimming in our happy place, and I feel like we've found a new friend we can depend on whenever help is needed. Please call "Pool Hand Luke!!!"

Luke with Payless Pools is a pro. I appreciate the value, experience, diligent and consistently…read morehigh service Payless Pools provides in helping maintain my pool and keep it crystal clear and balanced. I am glad I can count on Payless Pools. Highly recommend.

What can I say for 200$ a month you guys service is incredible my pool stays blue year round which…read moreis extremely hard to do I took my swing at it for 4 yrs but after hiring you guys we have not had one issue yet keep up the great work !

From the owner: Experience the effortless luxury of pool ownership with our exclusive monthly maintenance service…read more For just $200 a month, our platinum package offers comprehensive care, including brushing, netting, essential pool chemicals, and a thorough filter cleaning every six months. Indulge in the tranquility of a pristine pool without the hassle.

A fair quote and speedy installation of a slide. They recommended a great fiberglass slide that…read morematched perfectly with my pool.

From the owner: Keep your pool sparkling clean all year with our weekly maintenance services! We also specialize in…read morepool remodeling to give your oasis a fresh look and expert repairs to fix leaks, pumps, heaters, and above-ground pool installations, visual enhancements and more. -Weekly Cleaning & Chemicals -Custom Remodeling & Upgrades -Fast, Reliable Repairs Call us today for a free quote! Dive into an stress-free pool experience.