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    Pearl Custom

    5.0 (29 reviews)
    Open 9:30 am - 6:00 pm
    Updated 1 month ago

    Request pricing & availability

    Response time

    40 minutes

    Response rate

    100%

    Services - Pearl Custom

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    2 More Services

    Embroidery

    Ironing

    Pearl Custom Photos

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    Recommended Reviews - Pearl Custom

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    Reviews With Photos

    Nothing but good things to say about this shop! I brought my wedding dress to Pearl Custom for alterations because it was too long on me. I was honestly pretty nervous at first since the shop didn't have any reviews, but I decided to take a chance and I'm really glad I did! My dress was not simple at all. It was a cathedral-length crepe back satin gown, a mermaid silhouette, and an illusion scalloped lace train. Because of how detailed and structured it was, I was very worried about it getting ruined. I specifically asked how they planned to alter it before agreeing, just to make sure everything would be done correctly, and they took the time to explain the process. I had purchased my dress on clearance, so I didn't want to spend more on alterations than the dress itself. Pearl Custom's pricing was very fair and reasonable, especially considering the complexity of the work. Not like some places that suddenly up charge ridiculous prices as soon as they hear "wedding". I truly appreciated their honesty. I dropped off my dress on December 13, and it was ready by December 30, which was impressively fast! especially during the holidays. They were also very responsive on Yelp, which made communication easy. Auntie Nuong, the tailor, is clearly very experienced. I don't speak Vietnamese, but her son Jonathan translated everything for me. They were both incredibly patient and reassuring with all of my questions and concerns. Auntie Nuong handled my dress with great care and did a beautiful job shortening it while keeping the shape, flow, and all the details intact. The dress fit perfectly and looked exactly how it should. She also added buttons on the back so I can hook up my train and walk more easily when needed. If you're nervous about trusting a tailor, especially with something as important and delicate as a wedding dress, I would definitely recommend Pearl Custom. I'm really happy I took the chance! I love this shop and would absolutely come back for other services. Thank you so much, Auntie Nuong and Jonathan!

    Floor area.

    Purchased a very expensive pair of jeans but there were about 1.5 inches too long. Called around and checked with multiple alterations shops and no one would do original hemm. Got a call from Jonathan at Pearl Custom who just opened this month and dropped by. They had my jeans hemmed in a week using the original hemm for only $20. Excellent communication throughout and great professional service. Mahalo! I will be back.

    Sequin formal dress

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    Photo of Tan
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    2 months ago

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    Photo of Nuong N.

    Nuong N.

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    14 days ago

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    Nuong N.

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    3 months ago

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    Nuong N.

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    4 months ago

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    Photo of T T.
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    5 days ago

    They are very nice. Not that fast but everything was flawless. Perfection takes time! I have taken other items to be altered.

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    Nuong N.

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    Photo of Ruby H.
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    19 days ago

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    Photo of Nuong N.

    Nuong N.

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    6 days ago

    They helped me out last minute with my wedding dress. Great experience! Would recommend.

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    Nuong N.

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    5 months ago

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    Nuong N.

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    6 days ago

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    Nuong N.

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    9 days ago

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    Nuong N.

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    2 months ago

    They were so helpful! Friendly service, nice hemming and good value. Thank you so much!

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    Nuong N.

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    4 months ago

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    Nuong N.

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    3 months ago

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    Nuong N.

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    Photo of R O.
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    1 month ago

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    Nuong N.

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    Photo of Lolo L.
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    5 months ago

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    Photo of Nuong N.

    Nuong N.

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    2 months ago

    They mended a bad rip in my sweater sleeve. It turned way better than I expected. I can hardly see the mend!

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    Nuong N.

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    Photo of S R.
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    2 months ago

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    Nuong N.

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    1 month ago

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    Nuong N.

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    2 months ago

    Dropped off a couple of item they did a great job at a great price will go back highly recommended

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    Nuong N.

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    2 months ago

    I love this place! The quality of their work is excellent. I would definitely come back again whenever I need alteration services.

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    Nuong N.

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    Photo of Sue G.
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    3 months ago

    Drape was hemmed exactly as ordered. Quick turnaround. Excellent price. Service was friendly and attentive.

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    Nuong N.

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    5 months ago

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    Nuong N.

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    5 months ago

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    Nuong N.

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    3 months ago

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    Nuong N.

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    Photo of Bud D.
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    3 months ago

    everything was good. everything worked out. service is good. quality is good. all is good

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    Nuong N.

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    5 months ago

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    Nuong N.

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    5 months ago

    I had three dresses altered here and I'm happy with how they turned out. The price was reasonable and everything fits great. Would come back

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    5 months ago

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    Nuong N.

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    5 months ago

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    Nuong N.

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    Ask the Community - Pearl Custom

    Aloha, do you draft to sew a simple A-line dress or Mid-length muʻu muʻu? Mahalo, Kaʻimiloa Dahang

    Hi, unfortunately we don’t offer custom tailoring service.

    Don’t See Your Question? Ask Away!

    Review Highlights - Pearl Custom

    Jonathan and his mom got my dress to me sooner than expected and the whole alteration is so seamless!

    Mentioned in 5 reviews

    Read more highlights

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    Dry Clean Express - Waipio - Interior.

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    My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

    This was my first time trying this place and I needed two of my blazers dry cleaned. The shop is…read morelocated outside of foodland with lots of parking. Things to keep in mind: 1. Pre-payment is required 2. Pick-up takes about a week The sales clerk Rebecca was kind and gave me a discount of 20%! So I ended up paying $28 instead of $32. I'm not too sure if this is reasonably priced or not (because it's my first time at any dry cleaners). But overall she gave amazing customer service. UPDATE: After a week I came in and picked up my blazers. They were in amazing shape & so clean! The process was quick (I just handed my receipt to Rebecca & was all set). Im very satisfied & will be coming back again

    Pearl Custom - sewingalterations - Updated May 2026

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