Hemmed my pants. Service was great. Finished sooner than expected. Very nice and straight forward.read more

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

I wanted to update my earlier review. I was extremely stressed/worried and kept calling the…read moreweekend number and emailing yesterday for hours (without any response) because I needed to pick up my formal dress for a wedding tonight and the store had closed early( which was also a misunderstanding.) Daniel texted me early this morning and went above and beyond -he actually met me on a day the shop is closed to make sure I could retrieve my dress. His professionalism, kindness, and calm demeanor truly impressed me. He never made me feel like I was an inconvenience. In fact, he showed exactly what "Aloha" in their name stands for -- care, understanding, and genuine customer service. I am honestly so grateful and thankful! Because of Daniel, I will be a customer for life and will recommend this place to friends and family. Mahalo nui, Daniel - you saved the day.

Took two coats for dry cleaning recently. When I received them, there was a distinct chlorine like…read moresmell. Touching the coats felt slippery and made my hand itch. This didn't happen last year when I used their services. I do not recommend coming here.

My husband needed his suit jacket dry cleaned and this was the closest place we could go to that…read moreworked with our work hours (9-5ers). Overall, we don't use drycleaners that often so as far as the quality and timing of work, we don't have anyone other experiences to compare to. His jacket looked good and the amount of time it took for the jacket to get cleaned made sense. We needed it by a certain day and I didn't know dry-cleaning takes a few days to complete so good thing I went in early. As mentioned earlier, we also both work 9-5s so this was the only place we could go to for drop-off and pickup that works with our hours. Since it's on our way to home as well this was the only convenient place we could go to. So in the end, the work they completed was satisfactory. The reason why I removed two stars is the customer service. I went in and this lady was blasting a radio or show full volume on her phone. There's nothing wrong with that, but what was wrong was that she just left it on while talking to me which caused a listening problem for her. Both my first and last name are very hard to spell if you don't have a lot of experience with Japanese name(s) so having to spell it out letter by letter is something I'm used to. But the fact that I was practically yelling at her over the counter trying to drown out whatever she was listening to in the background made me frustrated and anyone walking in would think I'm the bad guy. Eventually, she turned off her phone but that took too long when it should have been turned off when I walked in the establishment. To save me the aggravation of my last name, I just pulled out my ID so she could follow that. I also knocked another star off for no communication. She took down my name and phone number and gave me a date and time to pick-up and she said she would call when it's ready. Monday comes around...no call. Tuesday...no call. Eventually by Thursday there was no communication and my husband had to go in himself to pick it up, but who knows how long it's been ready waiting for us to pick it up. Maybe she didn't put my phone number in correctly because of the loud noise in the background as mentioned earlier. In the end, this was our second dry-cleaning experience in years and they get the work done but could really work on the customer service and communication.

This was my first time trying this place and I needed two of my blazers dry cleaned. The shop is…read morelocated outside of foodland with lots of parking. Things to keep in mind: 1. Pre-payment is required 2. Pick-up takes about a week The sales clerk Rebecca was kind and gave me a discount of 20%! So I ended up paying $28 instead of $32. I'm not too sure if this is reasonably priced or not (because it's my first time at any dry cleaners). But overall she gave amazing customer service. UPDATE: After a week I came in and picked up my blazers. They were in amazing shape & so clean! The process was quick (I just handed my receipt to Rebecca & was all set). Im very satisfied & will be coming back again

I used to come here years ago to get my cleaning and alterations done. In fact he did my wedding…read moredress back in 1991. I just called and learned they are permanently closed. This is sad news, but it's a family operation and this day would come at some point. Years ago there was no Yelp or social media to share experiences about a business. So for all the missed years, thank you Waipahu Dry Cleaners. You were the best out there. Quality and value. All the best to you in this new season. You will be missed.

I brought in a silk christening outfit that was stained. While it was beyond removal, they still…read moremanaged to carefully clean and press it and make it look beautifully presentable. Fast and friendly service, with attention to detail, for reasonable price!

Amazing work & service! I had to have a formal jumpsuit hemmed and altered in different areas, and…read morethey did an impeccable job for a very reasonable price ($25). The whole team was very pleasant to interact with and Jonathan was great with communication. Will definitely be back! :-)

They responded promptly so I called them up and they responded. I ended up using them for this…read moreproject. What was helpful is telling me whether they could do it by a certain time. They are very accommodating as well as what you want to try and what is possible with any alterations you want. They are also very nice!!

Amazing customer service. Always greeted with a smile by Le. She is where I go to drop off my…read morecomforters and recently alterations on my favorite top! Great job

Ms. Lei said she couldn't do a sew job same day (we walked in at 3 and they typically close at 5),…read morebut later called to say it was done at 4:30 and ready for pick up. She is a a gem and hew work is flawless!

This Aloha Dry Clean is attached to the Hickam mini mart on Kunz ave. Base access required…read more I dropped off two coats on a Thursday, paid $22 each and they were ready within a few days. The lady working was very friendly and helpful. In and out within 5 minutes. I'm so impressed with the results. Very clean, minimal fragrance. One coat had such a strong perfume smell that they were able to get rid of. Hours: Monday-Friday 9:00 am-6:00 pm Saturday 10:00 am-4:00 pm Closed on Sunday

When you just can't put it in the wash…read more I came here to pick up a set of curtains my mom wanted dry cleaned. This is why I have blinds by the way. The lady at the counter was very nice and help me right away. Well there was no one else there and it was the holiday season. Yea I'm finally finishing this review. Looking back at the past the place is small but well organized and clean. Parking is an issue since they are located on the same mall as Don Quijote. I know you read that review. Overall four stars. The attendant was nice and she did inform my mom, who passed on to me, that one of the curtains' stains might not come out. She did warn that we would get charged and well they did their best. Now excuse me, I gotta wipe my window blinds. M

It was very obvious to the naked eye that they ruined the suit yet they tried to pass it off to us…read moreanyways. And when we pointed it out only then did they mention they knew there could be issues dry cleaning this brand. BOSS. Long story short. They ruined an $800 suit and refused any responsibility. I even had to asked for a refund for the dry cleaning, and at first they refused and I had to argue with them $23!

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

Yes, it's open 24 Hr, but there's no one here to address issues like people coming in with loads…read more(NO EXAGGERATION) of clothes to dry who didn't even wash their clothes here come in and make us wait! Then there's dryer that have completed the dry cycle and the owners are NO WHERE TO BE FOUND! I'll counted 8 adults waiting around to use the dryers some of which came in just for the dryers. I' choose to use the washer & dry but have to wait around because NON WASHING CUSTOMERS ARE HOGGING THE DRYERS HOWS THAT! TO TOP IT OFF I EVEN TRIED GETTING IN TOUCH WITH SOMEONE FROM THE BUSINESS, BY CALLING THE NIMBER BUT NO ANSWER. Please at least have someone available to address these issues.

Easy and fast to dry pillows... parking could be better but there is a parking lot. There is an app…read moreyou can use or still use quarters.