Just bad service. And an office manager that isn't helpful or willing to listen to an upset…read morecustomer. Edit: If the customer was important you would reach out. I would still not recommend this bet to any person in the Frederick area. As the vets can not diagnose my cat successfully and the business owner continues to not hear my issue. I have read multiple other reviews on Reddit and Google that have reinforced my choice to leave this vet. Please read how these people have mistreated families before bringing your fur children here! Money money money!

Glade Valley is amazing! Buster and Stella visit them for their vaccinations and annual checkups…read more We have been lucky that only a couple times have they needed to visit with any illnesses or injuries. When I've needed more immediate care they have always done their best to accommodate us right away. Little Buster was prone to ear infections and ever since I started following the vets cleaning and care regiment he hasn't had any issues. Doctor Nikki McAdams is absolutely wonderful. Glade valley is also way better than their previous experiences at Banfield. She is attentive, follows up and they absolutely love all the staff who are so kind and compassionate there.

We were really hopeful after seeing all the positive reviews for Harvest Moon that this would be a…read moregood experience. We received great communication prior to boarding our dog, and were assured that all of the kennels were 5' by 10' and that we would be able to bring our dog's crate that he is extremely attached to and sleeps in every night with blankets covering it and that he would be able to sleep there during his stay. We were told both by the emails we received and publicly visible on the website that we would receive picture updates each day and we felt like this would be a great fit for us, as we rarely leave our dog overnight anywhere. We made sure to let them know that our boy can struggle warming up to people at first, and we were assured it would all be okay. I verified again at drop-off that we would like as many photos and updates as possible and that we were very nervous to leave him. We also explained that his ID tags are on his harness that he was wearing and that he needs to wear it the whole time he is there. Also at drop off, we were told that the first night, our dog would be in a smaller kennel and that his crate wouldn't fit, but the second night they would be able to use it for him to sleep in. We were a tad confused because we had been told that all the kennels were 5' by 10', and his crate was only 3' by 4'. But we disregarded it as they said they would cover the door to his crate at night for him. We were gone for three whole days, and received only one photo the whole time with zero update on what he was doing or how he was. We only received the photo after emailing them in the middle of our trip to see if he was doing okay because we hadn't heard anything. We did not receive any updates after that. At pick up, our dog was not wearing his harness and we were told that they couldn't figure it out even though we requested it be kept on him the entire time. We asked if he had been able to sleep in his crate at all, and they said no and that they decided it wouldn't work because they wanted him to have room to walk around at night (even though he sleeps in the crate with the door closed every night at home and we had explained that to them). We're still not sure why he couldn't have had his crate in the kennel at night as we were promised and as we requested. After pick-up, our dog began barking out the window from the car at every person or animal or car we passed, which is extremely unlike him. He seemed very overwhelmed. Overall, we were pretty disappointed and don't feel as if we got what we paid for. We also paid extra for them to take him on three nature walks and were never told if they actually did. We spoke to another family at pickup and they mentioned that they had received multiple photos each day, so we were just confused and to how we fell through the cracks. We are thankful for the one picture we received and that the staff complimented how well he did, but we're still not sure what he did the whole time he was there or how it really went. He came home alive and appears to be safe and fed, so that is why we gave two stars. We will be using a private dog sitter in the future.​

I boarded my dog and cat for several days and staff very friendly and facility and grounds clean…read more My pets came back healthy and happy overall great experience.

Scott, and the rest of the team at K9 Camp, is awesome. They obviously love dogs and make taking…read morecare of them their number one priority. My puppy was evaluated there twice and she clearly was not ready to be in camp with other dogs (just too shy) and I really appreciated that Scott didn't try to push things to make it work before my puppy was ready. I look forward to trying again when she's a bit more mature!

From the owner: K9 Camp is proud to say we are a crate free facility! We understand your passion for your dog…read morebecause we share the same values and our personal pets are not pets, they are members of our family! We want our customers to know their dogs are in capable hands and receiving the same love and attention with us as they do at home.

Picked up our dogs. They smelt of urine so badly, I almost retched. Washed them when we got home,…read moreand that's when we found that one of the dogs had a gash on it's head about 1" long and very deep. Immediate trip to the vet. $1,100 later ... Won't be going back. Ever. Recommend you don't either.

I have a pit bull/ lab cross that I boarded for seven days. He came back in great condition. He was…read morebathed and had his nails clipped. My only complaints are the inconvenient hours (6-8). We aren't allowed to see the pet quarters. They only accept checks or cash. Otherwise I was satisfied with my dog's condition.

expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

Felt they took advantage of my 18 year old as far as upselling and costs. I called ahead and…read moregathered information. Still, an entirely different experience once she arrived.

All the bs costs,it's not that I don't think they are capable vets but for instance.say your pet…read moreneeds rabies shot.they won't give it vaccine unless they give it a physical,and what irks me more is lady at desk says they CANT,there is no CANT there's just WONT because instead of hitting you for 5 minute vacc shot for sub 100$ so I don't have to worry about my dog getting rabies they don't get to charge 300$,not the first time I've heard the desk give me this kind of bs either.once had 2dogs booked to be boarded,up to date on shots was dropping them off the morning I was leaving for vaca and was told by desk they couldn't board unless they had flu shots,lady literally told me it was md state law,complete horseshit,turned and walked out and walked right into another place in Urbana which took them in immediately.ive spent thousands there over the years and I just won't anymore.i want to use them because they are right down the street from my house but...screw them

I loved getting the pictures of Watson playing and running everyday. It's was wonderful to see him…read morehappy.

I continue to support and refer friends to Cozy Canine. The owner thoughtfully designed the kennel…read moreto provide spaces that are specific to different breeds. Timid and shy, bold and loud she's got the right place for them all. My dogs were inseparable, they boarded together. Only kennel that allowed them to be together. a friend travels from Silver Springs to board and train her dog. She claims it's the best place she's found for her dog!

This place is awesome... we moved from San Diego to Virginia and our golden turned 12 years old…read moretoday. She was used to us going to Fiesta Island on weekends and paddle boarding and swimming her little heart out. We haven't heard her whimper for joy in the last year since having our baby. This was such a sweet way to celebrate her 12th birthday and have. Whole hour dedicated to her. They say there's a 7 to 1 rule with dogs: one hour to us is 7 hours to them since they have such a shorter lifespan. We absolutely will come more often hoping she has a lovely rest of her time here on this side of heaven with us!

Our boy, Remy, loves this place! As he excitedly burst through the door in the morning, the staff…read morealways welcomes him by name, and when we pick him up, he is thoroughly played out. The pool is always a great treat, and it's relaxing to know he's having fun while I'm working.

While we have had great experiences with Camp Bow Wow in the past, we were extremely disappointed…read morewhen our loving 2.5 year old Berner was asked not to return. Evidently, he had nipped counselors twice, which was enough to have him removed. I gave the staff recommendations for how to handle his requests for attention (even the staff noted that his nips were "not out of aggression"), but it seems they were unable to work productively with our dog. He has been through the PetSmart training programs through Advanced training and has taken the Therapy Dog training twice (passed all classes). He is a large breed dog and young, which can lead to unfortunate outcomes if one is not aware how to respond. The staff are lovely and kind, but this hard and fast rule made us need to relocate our guy to another daycare that has a greater ability to handle his unique personality. If you have a large breed dog that's mouthy or nippy, just be aware of this policy.

I would not recommend this place. The staff just walks around the pen all day long and really don't…read moreinteract with the dogs other than the ones they give special treatment to. There are plenty of other places that are much better.