They have since replied and have slightly improved their communication. Maintenance is still responsive and the apartment is running as smoothly as it was previously albeit maybe a little dirtier in the common spaces. read more

UPDATE 6/9/20: Honestly they've gotten a lot better this year. There are some new people in charge of my building so I assume that's the reason. (The previous property manager, Sharon Healy, was my Delores Umbridge.) They've been way more responsive the last several months, and I appreciate the direction they're taking with local philanthropy. They could still work on their communication, but yeah overall it's 3 stars now, up from 1! Never thought I'd see the day lol keep it up Peak read more

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Knowing of this group for many years and despite their poor reviews I Unfortunately chose them to manage our class A apartment building (The Clark) in the Gold Coast. Relying on word/promises of their owner Michael Zucpker that he would take over management of the property of 98 apartments actually 98 homes of the residents, he completely mismanaged our residents of their trust and security leaving them without the minimal life sustaining requirements (hot water, security and communication) he squandered 10s of thousands of dollars of the residents rent mismanaging the contractors to maintain the property. Then taking the residents funds to pay his own fees first then paying his company's (with different name) that he has an interest, that further overcharged without care of the residents. All I asked this fraud was to give us favored nations pricing and a maintenance couple to live in the property to make sure the residents remained happy and secure while in his care. Needless to say when he failed our residents and the property his only response was "I should have used my "A team" to handle the turnover and not his "C team". Then he ran like a gonif with the tenants funds and us the owners to repair their damage and rebuild the trust of the residents that we of course are committed to do and have been doing. When you see so many 1 star reviews that Zucpker/peak have you know (and I should have) it must be true.... where there's smoke there fire. Love this owner's response, we wish you would have listened to them and declined the management or mis management of our property. Peak still has not provided the buildings financial statements for February march or April building operations (January still incomplete) We still don't know how much Peak has squandered/converted of our funds in their accounts. read more

During these frightening times we are living in, with COVID/CORONAVIRUS issues around the globe, as well as all of the Civil unrest in the United States due to the George Floyd murder, especially in Chicago, with protests and looting, etc. Peak Properties stands as a positive breath of fresh air among all the insanity and chaos. I recently had a plumbing problem, I made one phone call and my Maintainence Man, Daniel sent a very nice guy over to fix it. He was wearing a mask, and gloves, he took all kind of precautions and totally cleaned my bathroom with disinfectant before he left. He was extremely polite. That was excellent Tenant/Customer service. I appreciate that. Ok, so it was recently time to renew my Lease, they make it very convenient- through an app called "Rent Cafe" you can either plan to move out, or sign on for another year. Obviously, with the whole World in a Global Pandemic- I didn't want to move, OR allow potential new tenants to walk through my apartment looking at the place, so I decided to renew. The Owner, Mike Z. himself reached out to me, along with Stephanie Schoenhofer the wonderful Renewals Coordinator. They made the entire process seamless. Provided exceptional Care and amazing service. I will tell you, I have lived in Logan Square for MANY, many years, so, I have seen the neighborhood go through gentrification, and as a result, many property owners do NOT care about the average working class person, or the single mom, who may not be the flashy "six-figure plus" salary type, Peak Properties cares. The owner, Mike Z. is a wonderful man, who himself, is a family man. His employees are probably extremely overworked. So, if you make a call, or need service, follow it up with an email. Trust me, someone from PEAK PROPERTIES will contact you. I know this review was long, but I wanted to balance out some of these horrible 1 star reviews with a raving 5 Stars for my favorite Property Management Company! Peak Properties :-) Have a Great Day read more

Peak Properties - Peak Properties - Property Management Near Me - Chicago, Illinois

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If I could give less than one star, I would. This place is a scam. We went through the application process for an apartment, being very clear what kind of lease we wanted, and then were handed a completely different lease. When we complained about it, they essentially said too bad. Now we're trying to get our move in fees back because for some reason you have to pay that with the application (should have been the first red flag) and now they're dodging our calls and texts. This is a SCAM. They used us as a cash grab with no intention of actually working with us and now we're having to look into contacting a lawyer. DO NOT EVEN APPLY WITH THIS COMPANY read more

Everett Appartments The actual building management and living conditions are awful. They increased rent and management is even worst. I had two leaks this year. Clogged drain in sink's bathroom frequently, Laundry room smells gross, they don't give right maintenance to washers and dryers, I found a mouse in storage room more than a week ago and is still there, carpet, floor and trash is dirty. The outside bin is full of bags of poop and no one attends to it. Personal who are supposed to work in the magagement are locked in the office without going out to see if everything is okay in the buildings, they even always have the blinds closed and many times they are not there! I went there yesterday explaining I couldn't sleep because the smoke detector was sounding too loud and they didn't make anything. Second day without sleep! read more

The Maintenance Coordinator, Alice, is a god-send to me. She's on top of everything. Lord knows she has plenty on her plate. She's very responsive to my and the building's needs. Thank you, Alice. You do a great job. Ashley read more

If I could give them a zero, I would - This is one of the worse rental experiences I've ever had with them at 620 W Addison and the property mgmt team for this location. The roof continually leaks all over the apartment and regardless of the maintenance requests and emails, they refuse to fix the problem and continue to just paint over it. At one point, there was a solid stream of water coming in through the roof. I contacted the emergency after hours line and received a phone call back from Sharon (property manager) yelling at me about how my apartment flooding is not an emergency. Several thousands of dollars were ruined and i could not use most of my apartment for 6+ weeks, but the building struggled to offer me even $500 especially after it wasnt covered under my insurance since its building negligence. Packages are constantly stolen from the lobby and regardless of how many times you reach out to Peak, this isn't addressed, they tell you theyre reviewing video and never contact you again. A neighbor moved out and abandoned their kitten in the hallway. I emailed the property mgmt team and was told they were going to be off for a long weekend and they hoped that someone would feed the cat - never did anyone check in again on this situation. The laundry is terrible and destroys your clothes and the dryers dont heat well enough to dry in one cycle. Parking on Addison is difficult and even worse on game days. The back stair shared space is filled with trash and debris making it a fire hazard - I requested this be addressed several times over 3 years, but the problem was never fixed - large appliances and trash everywhere which limits the building to one point of exit in an emergency. Don't waste your time or money living at 620 W Addison read more

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Renting from Peak Properties has been the most absurd and laughable renting situation I have ever dealt with. This is going to be long, but I think it's worth getting out there. We began renting a beautiful duplex on 1222 W Argyle in July of 2018. We were so excited to have finally found such a wonderful place to settle into. It was approximately three weeks into our lease that the bottom floor flooded during a heavy rain. Our entire bottom floor filled with inches of fowl smelling water in seconds. Because we had just moved in, we had boxes and electronics on the floor in every room that were now water logged and ruined. We called maintenance who later came to the unit to tend to the issue. They told us that the flood was caused by simple debris in the outside drain, and that they had cleared it, and that this was an isolated incident. The next time it flooded, it wasn't raining. It was from running the washing machine. Again, inches of fowl smelling water filled our bottom floor apartment. Peak later sent maintenance who told us that our apartment is actually flooded because we flush toilet paper and that it clogged our pipes. Yes, toilet paper. We were told by the plumber that we could not flush toilet paper. Our apartment flooded several more times over the course of the lease. I've lost count. Sometimes after the snow would melt. Sometimes during a rain. Sometimes for no reason. Sometimes in the middle of the night when we were sleeping. Each time, a plumber would come to "fix" the problem. Each time, we would get excited that perhaps we can finally relax and enjoy our apartment. Each time, Peak would assure us that they "got to the bottom of it" and that we won't have to worry from now on. The last time it flooded, just two weeks ago, as usual, a plumber came out to assess the situation. The plumber (a contractor, not a Peak employee) told us that in August 2018, his company gave Peak an estimate for the MAIN SEWAGE LINE break that leads to our apartment, and that Peak NEVER responded to their report and their estimate. Peak not only knew that we've been sitting in sewage for the last year, but knew exactly WHY it had been happening. Because it is such an expensive repair, they continued to gaslight us as we begged them to simply give us a habitable place to live for the $2900 we are paying each month to live here. After the countless times our apartment has flooded in human waste and after the negligence presented by Peak, we unfortunately have to move. I find solace in begging others to not even think about signing a lease with these people. I'm a reasonable person. I've never written a bad review. I understand that people are human and mistakes are made. But these people aren't human, they are in-humane. And yes, I have written documentation through emails between Peak and I of all of these events. None of this is an exaggeration. I wish I didn't have to pay them my last month of rent, after the thousands of dollars and pain and suffering they have caused us. But I can't risk the affect it may have my credit history. So I'll just continue to get screwed over and stomped on by them until the day I move out of here. I am literally going to continue to pay to live in literal shit for the next month, but if you're reading this, hopefully it's not too late for you. Attached are just a few photos of just a few of the countless floods that happened in our basement. Unless you want to be inhaling the vapors of the urine and feces of your beloved Chicago neighbors, do not rent from peak. Because even when it doesn't flood, the sewage that is always sitting just beneath you constantly permeates the air. read more

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Renting with Peak Properties has been a nightmare and by far the worst experience I've had living in the city. One reason in particular - mice and rats. I think pest control has visited my apartment more than I've had friends come over. I understand that living in the city it's common for mice, but this was absolutely disgusting. My apartment (the whole entire building actually) was infested with them. Besides the rats in the courtyard, I've had to get rid of at least 6 dead or half dead mice, my dog got into mouse bait, mouse feces in my shoes, clothes, and they even chewed into my couch which I have to get rid of and asked to be reimbursed for - but no response to that. With all I've paid in rent plus everything I've had to throw away, it's very frustrating. Instead of raising rent and remodeling units, I would suggest dealing with the rodent problem - which is a huge health issue - before having new tenants move in. Had I known how bad this problem was, I would have never signed the lease. I just feel like there is very little consideration for tenants and all of the people in my building I've talked to have had the same problem. No one wants to dread coming home to their apartment and that was me for an entire year. I would not recommend Peak to anyone. read more

Peak Properties - This is what my experience renting with Peak has been. Dead mice and mouse feces. - Property Management Near Me - Chicago, Illinois

Do not sign a lease with this company. I cosigned for my nephew and they added his roommate so I ended up being responsible for his roommate as well even though his roommate had a separate agreement. Underhanded and just plain wrong read more

Here's what you can expect. An apartment with a great location, but is poorly maintained and largely overpriced for what you are getting. e.g. The buildings will have windows that are over a 100 years old. Do not expect good communication with the manager or maintenance. It's just really bad service and overpriced. Also, there is no way these 5/5 positive reviews are legitimate lmao. read more

I previously made this review stating I had a roof leak in multiple places in my overly priced luxury apartment for over a year. As you can see below, even the owner "pretended" to help. I am here to update that as of today 12/10/2021, roof leaks continue. Roof leak was first reported as a problem in October of 2020. They have attempted repairs but have not had success in any of that time. None of interior repairs (interior stains) even addressed. This is once again effecting my ability to sublease and move out, but peak properties will not work you to terminate lease early in any capacity, even when I offered to stay in the apartment until they find a new tenant (even they know they can't hide the roof leaks from a new renter). This is an addition to other continued building issues (I.e. certificate in elevator is expired, elevator makes alarming noises when dropping, can hear scraping of overhead wires). Once again advising you- no matter how nice the apartment looks, find a place with better management! Your future self will thank you before you're stuck in an expensive lease you can't get out of, with continuous maintenance issues, damage to your belongings, and ability to use all the sq footage. read more

Peak Properties - Property Management Near Me - Chicago, Illinois

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Horrendous management Zero communication and very confrontational if and when you do speak to them The staff has no class or etiquette They speak to you like a waitress at a greasy spoon in Jersey. Moths, rats in the walls, crumbling bricks, dirty windows, broken mailboxes/doors, no bike racks, mold in the ceilings, crappy appliances, gas leaks, unresolved & persistent plumbing issues, rude maintenance people with no identification, charging some people for AC and not others, etc.... read more

Update: The bad neighbors moved out, but the construction one of the first floor units remains an ongoing project that would be acceptable if it weren't for the sound of a compressor they keep plugged in turning on and running every 10 minutes - shaking the pipes and being noisy AF. And of course the doors don't seal well so the stench of cheap skunk weed from the new first floor tenant fills the common hallway daily. Protip: never move into a vintage timber floor building and always check the distance between the floor and the bottom of the door - unless you love hearing every conversation your neighbors have and knowing what they are eating and smoking. read more

Please save yourself the stress and don't sign a lease at 845 W. Fulton Market Chicago. The property management is awful. Sharon, The woman who was overseeing the building is first off just flat out rude, negligent and passive aggressive. There was a carbon monoxide leak that was directing affecting our unit and the unit right above us. My partner and I woke up to a knock on the door from the fire department at about 11pm saying that the levels were DEADLY and that we had to evacuate our apartment for the night and next day until they deemed it safe. The property manager was aware of this because the fire department told us they called the company and was able to enter the building. We gathered our things quickly trying to figure out where we would stay for the night. We called the property manager Sharon and she pretended like she had no clue what was going and tried to blame us, she didn't offer to pay for a hotel nor did she follow up the next few days. The only ones who continuously checked on us was the fire department. When we call or email her, she never answers and ignores maintenance requests and emails. When she does finally fulfill a maintenance request, she just has someone randomly show up to the door with no prior knowledge or touch base that someone will be coming. At first we wondered why so many tenants were moving in and out of the building over the past year and a half and now we see why. It's such a great area to live in so it's a shame that the tenants have to go through this. When I posted this review the first time, they threatened that if I didn't take it down, they would terminate the lease. Wild. ALSO, the building is NOT up to inspection. The elevator has no update inspection certificate and it breaks down every other week. When our neighbors and I notified Sharon about this, she said "someone stole it" lol I cannot make this stuff up. Do not give these people your money. read more

A terrible company with a terrible attitude to customers! I will tell you the history of our work. Firstly, Mason accompanied our search new apartments, he was very polite and patient when he showed us the apartment and we filled out an application but then he became SO RUDE. We submitted the application on Thursday evening, on Friday we were informed that we needed to add documents, we added them in the afternoon and waited for a response. Our agent (Mason) said that the latest time is Monday when we will receive a response. Monday comes and no one writes to us. I'm starting to worry because there are 12 days left before the move and the company is in no hurry to issue our documents. I call the agent at the end of the working day on Monday and get an answer "Be patient!! This is because you uploaded the documents incorrectly!" On Tuesday we get an answer, on Wednesday I get a link to pay for the first month, I payed. Also on Wednesday evening, a realtor calls and urgently asks me to pay the move in fee in the application, I explain to him that there was also a charge for one month, which I have already paid. He says "don't worry, just pay!" As a result, I paid twice for it!!! I call the realtor and he again blames me for everything! And he tells me to call the management company by myself and ask for a refund. No one picks up the phone anywhere and does not answer emails! Now I have to waste time and call the bank and cancel transactions! Horror! Just awful!! I do not recommend this company to my friends, to my subscribers in Instagram and anyone! read more

Do not rent from this company...We currently have poop bandit that is removing dog waste bags from the garbage can in our lobby and leaving them in the elevator or hallways. I have informed management multiple times now when I have found bags in the hall and in the elevator. Unfortunately when I sent picture of another waste bag that was left in the elevator this evening, I was responded to with a picture of me walking in (on crutches mind you) with my dogs leash in my hand and the tail end of the roll of unused bags protruding from the roll-holder on my dogs leash. Along with this picture I was sent a text saying "isn't this you walking in with a full bag?" I then explained what they were seeing but instead of admitting they were wrong, they continued to double and then even triple down, claiming they can see an orangeish-pink semi transparent bag that's full in my hand when you can clearly see in the video that I have my lanyard in one hand and my dogs red leash with pink bag holder and the tail of a black bag dangling out. When reviewing the footage they sent me (to show me carrying in a non-existent bag of waste), I was able to see that they have a clear angle of the waste bin the bags have been removed from yet on a phone call with management I was told "we see people putting things in but you are the only person we caught carrying a poop bag into the elevator." First of all I wasn't even carrying a bag in. Secondly maybe the person reviewing the footage isn't the best candidate because I (and all the other people I let review the footage) could clearly see the empty black bag sticking out of my dogs pink bag holder on her leash yet I was being accused of having a full orangeish-pink bag in my hand. Thirdly in the video that they sent there is somebody walking in behind me which is one of my friends that even confirms that my dog did not poop at all On our way to 7-Eleven and that she was in my backpack the entire way back from 7-Eleven so there's no way I had a full poop bag (unless she pooped in my backpack and I scooped it out of course lmao) This whole poop bandit thing has been going on for weeks now and we have even gotten emails saying that they are going to raise our rent if it continues to happen. This is absolutely unacceptable seeing as this is a problem that they should be taking care of rather than punishing the people paying thousands of dollars each year to live in a place where a crazy person can just keep digging through the trash for dog waste relocating it to the elevators and hallways. Seriously @peakproperties , quit falsely accusing people and not owning up when you're wrong, and most importantly, figure out who the heck is digging through the trash and relocating waste bags! read more

BEWARE OF INFESTATION OF LARGE ROACHES. I am at 4625 N Winchester Ave. The building is infested with 1.5inches large ROACHES. They are making me wait almost a week to get an exterminator out. The property manager has hung up on me multiple times while trying to resolve this issue. BOTH my kitchen sink AND my bathroom sink had water pouring from the pipes and leaking which I'm sure attracted even more roaches to my unit. It hasn't even been 5 days since I moved in and it's disgusting. Don't be fooled by google reviews like myself. Look at yelp and reviews for Peak realty AND peak properties. THIS IS THE SAME BUSINESS AS PEAK REALTY. They are so dishonest, unprofessional, and downright shady. They tried to say they're "water bugs" even though I have documentation of roaches so typical slumlord behavior. It is disgusting so SAVE YOURSELF. DO NOT RENT WITH THIS COMPANY. read more

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An absolute NIGHTMARE!!! The building is managed poorly. Packages are always being stolen and damaged, there is no gate so anyone can come in and start problems with the tenants. There is a rat problem and constant issues with the water and pipes system, yet they keep raising the fees and the rent and nothing ever gets fixed or added. Leaking ceilings, hot water suddenly turned off in the building with short notice. The Payment Coordinator is a disrespectful, rude and unpleasant miserable person who never offers solutions. There is NO transparency regarding fees and they have ridiculous rules regarding how to pay. There's even a fee for paying in general! No matter how long you have lived there you are not appreciated as a tenant. DO NOT RENT FROM HERE!!! They only care about the money, not the tenants. If they cared, you would get more bang for your buck instead of rats roaming around in the front yard. read more

The worst!!! Impossible to complete application online Poor customer service, responsiveness Please call me 469-807-3995 read more

1211 n lasalle is terrible. I haven't had a working dishwasher in 2 months now was told by Gerald I'd receive one and never did. Now my lease is ending at the end of the month and I never had one for 2 months. Never did anything about it. There has only been 1 working elevator in 6 months. The only thing saving to 2 stars is the maintenance man Moises. He is always helpful . The water heating goes out constantly, there was tons of mold in the unit reported. Complex is a nightmare. read more

Another update as we have moved into our second peak properties apartment within the same building. Alice, the maintenance coordinator, is awesome. Super attentive and prompt with responses. Always polite and professional. Submitting maintenance requests can stink, but she makes it a really easy process. Same goes for Alex, the maintenance person for our building. Prompt, polite, attentive, and thorough. Nathan, our building manager, continues to be excellent as well. (The only reason I gave 4 stars instead of 5 is sometimes the maintenance/repair folks they contract out to are not the best.) read more

I live in Wicker Park in a Peak building. The staff has been nothing but kind and attentive. I had an issue with my AC upon moving in and someone was there within the hour to assist. My unit is nice and updated but still in a vintage building which I love. I will be renewing my lease. I highly recommend living in a Peak building! read more

UPDATE: After leaving this review, Peak Properties has agreed to pay for the space heater, space heater usage, and install a Nest Thermostat. My roommate and I were warned about how bad Peak Properties was before we signed on and decided not to listen, my advice would be to definitely listen to these criticisms before signing with this leasing company as I have had an awful experience. When we moved in, the place was definitely not cleaned as it should have been, even though we paid a move in fee that was supposed to cover cleaning. There was dust and filth everywhere, blinds in the bedroom were broken, many light bulbs were out, a shelf in the kitchen cabinet was broken, etc. While some of these items (not all) were finally fixed upon a few requests, they should have been taken care of upon moving in, in the first place. In addition, the unit was just built poorly as there is incredibly loud squeaking from the unit above, as well as a poor sanitation system with a common sewer smell in our apartment. Since this is a nicer and more expensive unit, these should not be issues for the price we are paying. As we've moved into winter I've noticed the insulation in my bedroom is awful and it gets very cold and uncomfortable to stay in. I bought a thermometer and found that my room gets between 55-62 degrees (depending on the temperature outside), even when the thermostat is set to 73 and the rest of the apartment sits at 70-73. While the property is going to install another vent this week (which likely won't help much since it is in insulation issue and not a vent issue), I have requested for them to pay for a space heater ($30) and for space heater usage (an extra $30-$90 a month on our electricity bill) until the issue is resolved, with no response to this request. Again, for the price of rent at this unit, such poor insulation should not be an issue. read more

I'm only giving 1 start because I can't give 0. DO NOT RENT FROM PEAK PROPERTIES Peak properties is the most inconsiderate, inconsistent and the worst property management company I've ever encountered. Everything started before the move-in date. Aftet touring the place and getting accepted for the lease, we requested that some light be fixed and the apartment be thoroughly cleaned. To our surprise, none of that happened. We moved in with only half the lights in the apartment and the floor was absolutely disgusting. I also requested that they pull the stove and clean behind, but when We moved to the place, I had to do it myself and take out the rotten food and trash behind and under the stove. They cut corners on every single thing in the appartement. From walls never fized and repainted over and over for about 10 years to shelves with nails sticking out and uneven floor with board breaking off every week. A leak in the ceiling that I requested service and for the entirety of my lease was NOT fixed. A back door that constantly would lock my wife in the apartment and had to be pried open from the outside. Parking lot poorly maintained and almost never de-iced or anything. The back porch and stairs would never have the snow shoveled and so was an absolute hazard. We requested to move out 1 month earlier and they daid that we would have to pay 3 months of rent if we decided to end the lease 1 MONTH early. But then, repeatedly asked if we would leave a couple of days earlier so they could fix the apartment up for the next tenants. After one of their work on the premises, their contractors damaged my vehicle and when o contacted the manager David Maeir, he said he didn't care and I could sue him if I wanted but he would not take care of the extensive damage caused. Luckily the contractor was reasonable and worked with me. Our apartment had constant leaks coming from the bathtub that would flood the whole bathroom. If you are planning on using the bathroom and then taking a shower, you will have to wait about 10 minutes after flushing your toilet for the water to normalize and come out of the showerhead. I could go on with the multitude of things that happened there. My wife and I moved out of the appartement and we couldn't be happier to leave! read more

We have been thru so much since lockdown etc. Thank You to Sharron and her team keeping everything together during this time. Anytime we needed anything fixed or changed out you have been there. The staff is professional, kind & practices safe measures during this unexpected time. We appreciate everything and enjoy this studio so much! read more

Moved to Chicago From california for work and found a beautiful brand new property called LA LUX. I signed a lease to move in and communicated with the property Manager Cesar prior to my move in date. Prior to my move in I communicated with Cesar and he always was very responsive on any issues and concerns. I now have been living in my unit at LA LUX and I absolutely love it. Moving from California to Chicago was a huge move, but i'm glad i made the decision to take that jump. Cesar has been very amazing while living in this property and always makes sure all of us tenants are taken care of. I recommend anyone to check out LA LUX great location with beautiful specious units but also a manager that will make sure you are taken care of. Thanks Peak Properties and Cesar for making me feel at home here in Chicago. read more

Peak Properties - My Living Room at LA LUX - Property Management Near Me - Chicago, Illinois

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Rent from any other company than Peak. @Properties. An independent owner. Anyone. The owner or employees get on Google reviews to fight with frustrated tenants. Go look it up. All you need to know about Peak Properties is in the poor reviews here and on Google. They manage poorly conditioned buildings and put in minimal effort to maintain them or work with their tenants. Whey they do respond, you can see its just a canned response to try to "cover" for a bad review. These people are the worst to work with. You usually have to send 2-3 emails to get them to respond to you, and are usually rude and short with you. They never pick up the phone or call you back, even if they tell you to call. I stopped trying to put in maintenance requests a long time ago because if they ever actually did show up, they never fixed anything or did so in the manner that a high school shop class wouldn't recommend. Look at other reviews to confirm. Mismatched parts, shoddy work. Once in the summer my power went out and they said it was on me to work with ComEd and refused to send anyone to my apt. Only to find out that they had labeled the unit power boxes wrong in the basement - which is usually full of water and stray wires. The Comed guy was horrified at the state of the building electrical situation. They installed a refrigerator in my apartment that doesn't fit, you have to open the fridge so you can open the drawer next to it. They never cleaned my unit when I moved in. After reading reviews of botched move in processes, I had a flashback to when I moved in and they dug my keys out of a crayon box when I would visit the unit/pick up before move in. read more

I am not hard to please. Peak Property management is so bad that it is genuinely dangerous. I won't even list off the myriad of severe maintenance issues we've had, or how they ignore all complaints and are some of the rudest people I have ever spoken to, but right now I am currently locked in my apartment unable to leave because they refuse to a fix the door. I CAN'T LEAVE MY APARTMENT. I AM MISSING WORK BC OF THIS. Giving them one star is me being nice. read more

Peak took over our building a couple years ago and since then they have done a lot of repairs and improvements including new interior paint and carpets, repair of the old outside brick (the building is about 100 years old), and useful signage throughout the building. Our Superintendent, Dan, is stellar and is very responsive to requests. Also, the building Manager, John, has given us holiday presents with a rather kind note attached each year. This year we got a lovely succulent plant. They also do a kind of free rent lottery every year - and all we have to do is fill out a short survey, and one year I won! These are the kinds of things which make a property management company stand out. They raised our rent in 2020 (ouch) but then announced no increases in 2021 which I know we all appreciate. They also made the dryers free for quite a long time during lockdown and afterwards. And overall, this is a company that seems to actually care about their properties. Side note: my building is old but it doesn't feel that way as the radiators work well, the blinds are nice, and the floors and interiors are well kept up. I usually don't give 5 stars, so this 4 star is review is very positive. I would recommend this property management company. read more

I've had to deal with Sharron Healy at Peak and she single handily makes the company come off like slum lords. She's condescending, lazy, angry, unprofessional and just overall very hard to deal with. She takes a week or two to respond to emails IF she even responds. She moved my parking spot on me while I was in asia and when I came back all my stuff "was thrown out". Golf clubs, grill, and chairs. At the end of my lease she was instigating a fight over the phone. I've heard of other people in the building having issues with her as well. If you deal with Peak do your best to avoid Sharron Healy. read more

I had questions about leases and switching apartments. Not only did Graham Davis connect me with the right people. But he went above and beyond in helping me get a solution quick and easy. Peak properties has a great building manager read more

I love Peak Properties. They are amazing! The maintenance team for my building (2833 N Cambridge) was on top of EVERYTHING. If I submitted a maintenance request I got an email within the hour to let me know someone was on top of it. Every request was fixed same day or the next day and the management team was so kind. It is the best property management company I've ever rented with. I will add there was an admin fee every month in addition to the rent which always seemed weird/ unnecessary to me because it was an older building that Peak was not doing anything to update or any major repairs that needed to be done. But I loved renting with Peak and would rent with them every year if I could! read more

Renting a Peak Properties managed building is the worst rental experience I have ever had in nearly a decade of renting in Chicago. I wish I had paid heed to the other poor reviews before signing my lease, but I hoped that we would get lucky and not have a bad experience. Unfortunately, I was very wrong. Hopefully, if you are reading this, it is not too late for you. Systemic plumbing problems plauged our apartment for years without resolution, and rude maintenance men practically barged their way into our apartment (without any notice) at 7:30am sprayed toxic chemicals all over our bathroom without our consent. Peak Properties management have no customer service skills at all, and they were often disorganized and unprofessional in their management practices. Please do not give these slum lords a cent of your hard earned money. read more

Update 5/21/20: the move out process is even more of a joke than the move in process. 11 items to do before move out is insane and you don't get to give me only one day as a move out option. You also don't get to never respond to my email with questions and then sound annoyed when I finally call two weeks later to get some answers. Peak Properties has been a nightmare to work with for the first two months in the unit. I moved into a brand new building in June but every single month since move in something major has gone wrong. From the elevator being down for 3 weeks to a window leak that took two months to fix their communication and urgency is sub par at best. The finishes are custom in some places and falling apart in others. They blame all the delays on the contractors but if the property managers had inspected the units before move in a lot of the issue could have been avoided. I would not recommend rentfrom Peak Properties if you want to actually live in an apartment where everything works as expected. read more

Literally the worst place I've ever rented with. The floors are not leveled, the stove is right next to a window with flammable blinds, the kitchen sink spits out water like a demon, maintenance gets confused on which apartments they need to get to and they're aggressive even though it was their fault for coming into the wrong apartment, tenant portal is confusing and if you go to the office only person there is the secretary who doesn't know how to use the portal either. If you call their office number or emergency number you'll just be told to call other numbers. The reason I'm writing this review isn't cause of all those problems though, it's cause the water in my apartment got shut off at 9:30am and was supposed to on by 12pm and it is currently 3Am and it's still not on. I called their after hours emergency number only to be told "okay I'll tell maintenance" They charge me the most in fees since I started renting and it has not been a pleasant experience. I was told "you'll have a access to private backyard!" Yet the backyard right now is torn up due to construction. Not to mention, when I first moved in the place was so dirty and dusty, like drywall dust everywhere. They didn't let me move in until the 15th and then got mad cause I didn't pay rent the 1st of the month. When I told them "I thought I pay rent on the 15th since y'all didn't let me move in until the 15th" they said "who said that? We let people move in on the 1st of the month" so idk who's lying but it's honestly so unorganized and I miss my old realtor property read more

I lived in Fornelli Tower at 55 E Washington. My main issue was people entering my apartment without my consent. The a$$holes didn't even knock - just stuck their keycard in and let themself into my apartment. Twice while i was sleeping. Imagine waking up to a stranger letting himself into your home... After confronting Seth the property manager he basically said there was nothing he could do. I still might pursue legal action for breach of contract. Several maintenance requests were never fulfilled (I went a year without a microwave plate, the blinds were broken, and there was water damage above my shower) They also tried to charge me rent and insurance after my lease was over. However, it is in an amazing location and the lobby staff are some of the nicest people I have ever met. (but they work for the building, not Peak Properties) read more

Peak Properties - Broken blinds. Were like that when I moved in. Never replaced. - Property Management Near Me - Chicago, Illinois

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This company appears to list properties early to collect fees on early applicants. It's 2022, c'mon.

UPDATE: Since writing this review, I had the issues resolved. My maintenance coordinator reached out and the maintenance technicians came shortly after. Maintenance was my only concern ever, so I would recommend renting with Peak Properties and will likely be using them again when my lease is done. I love my place, but every maintenance request goes unnoticed. Even when there was an electrical emergency concern, I couldn't get a response. It has been two weeks since my last maintenance request, and I still have no response to it. The maintenance request before that took 4 emails (the last email I expressed my frustration a little more) before someone finally responded. Every call goes to voicemail, every maintenance portal submission gets no response, and emails take 3 or 4 attempts. When I finally get someone to check things out, I am satisfied. The people who come out here are always very nice and helpful, but it will take weeks before they come. read more